Billing and Payments / 2007-08 Catalog

*Rights & Responsibilities*	*Payment Information*	*Billing Questions*	*Lute Discount*
*Payment Options*	*Missed Payments*	*Advance Payment*	*Credit Balances*

Rights and Responsibilities

Upon admission to or registration with the university, the student and/or his or her parent(s) or legal guardian, agrees to accept responsibility and the legal obligation to pay all tuition costs, room and meal fees, and any other fees incurred or to be incurred for the student’s education. In addition, the student and/or his or her parent(s) or legal guardian is required to complete and submit a Payment Contract to the university each academic year. The university agrees to make available to the student certain educational programs and the use of certain university facilities, as applicable and as described in this catalog. A failure to pay when due all university bills shall release the university of any obligation to continue to provide applicable educational benefits and services, including, but not limited to, the right for further registration, statements of honorable dismissal, grade reports, transcripts or diplomas. The student shall also be denied admittance to classes and the use of university facilities in the event of default.

Payment Information

Payment may be made in the form of cash; personal, business, or cashier’s check; money order; wire; or debit or credit card (VISA or MasterCard). Credit card payments may be made by telephone 24 hours a day on the Business Office secured line at 253.535.8376. Mail payments with billing statement remittance stubs to Pacific Lutheran University, Attn: Business Office Cashier, Tacoma, WA 98447 or deliver payments to the PLU Business Office in Hauge Administration Building, Room 110. Checks should be made payable to Pacific Lutheran University. Please do not mail cash.

Billing Questions

Questions regarding the student bill should be directed to the Student Services Center. The university must be contacted in writing within 60 days of the statement date of the first bill on which the error appeared. After 60 days it is presumed that there were no errors and the billing was correct.

Lute Discount

A $75 discount, per semester (fall and spring), from tuition and other costs will be applied to the student account if the specific criteria for eligibility of the discount is met and a Lute Discount Form is submitted. The Lute Discount Form is mailed with the Fall Student Pre-Bill Statement in July and the Spring Student Pre-Bill Statement in December.

Payment Options

Payment in Full: Must be made by the 25th of the month preceding each term (Fall, J-Term and Spring) or by the first day of each summer term.
Financial Aid and Other Resources Cover Costs: Student grants, scholarships, loans and other resources listed on the Offer of Financial Aid exceed total university charges for the academic year.
Monthly Payment

Interest-free monthly payments made to Tuition Management Systems (TMS), our third-party administrator.
Enrollment fee for the eight or ten month annual plan is $85.
Enrollment fee for the four or five month semester plan is $57.

The university has the right to cancel a TMS payment plan after the second monthly payment is missed. A 1.5 percent monthly interest charge or a minimum of $2.00 will be assessed by the university on the canceled plan amount.

Missed Payments

Past due balances are subject to a 1.5 percent monthly interest charge or a minimum of $2.00.

Failure to make payment as agreed upon in the payment contract will result in a financial hold being placed on the student account.
It is the student's responsibility to see that all financial aid accepted on the Offer of Financial Aid is credited to their student account. Financial aid includes but is not limited to loan applications, verification forms, entrance counseling, etc. All financial aid and other resources must be applied to your student account by September 30, 2007 for fall and February 28, 2008 for spring.
Student accounts that are 60 days delinquent may be referred to a third-party collection agency.
Students currently enrolled who have been sent to a collection agency will be withdrawn from the university effective immediately. Students will receive a W grade on their transcripts.
All collection costs, attorney fees, and interest incurred and allowable under federal and Washington state statutes and laws will be charged to the student by the collection agency and are the responsibility of the student to pay.
A student account that has been sent to collections will have a permanent Collection Hold, even after the account is paid in full. If the student wishes to return to the University, he/she must pay in full all of their estimated charges prior to registration. Clearance to return to the University is issued by the Accounts Receivable Department.

Advance Payment

A $200 advance payment is required of new undergraduate students to confirm their offer of admission. The payment is refundable until May 1 for fall, December 1 for the January term, and January 1 for spring. Requests for a refund must be made in writing to the Admission Office.

Returning students wanting to reserve a room for the following year must sign a Housing Contract. Cancellations must be submitted in writing to the Residential Life Office. Cancellations received by June 1 will not be subject to a penalty. Cancellations received between June 2 and July 1 will be subject to a $200 penalty charge. Cancellations received after July 1 will be subject to a $400 penalty charge.

Credit Balances

If a credit balance occurs on a student account, the university calculates and issues refunds according to pertinent federal, state, banking and university regulations. Title IV, HEA program funds are refunded according to the Code of Federal Regulations 34 CFR Ch. VI Section 668.164. Bankcard payments are refunded, to the extent of the original payment(s), back to the bankcard that made the original payment(s). Checks are issued for all other refunds. Refund requests are processed by the Student Services Center.

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