Service Requested:
Requested
by:
Your name and
Phone Number.
Client:
If you are an
assistant requesting service for another staff or faculty member,
put their name here.
Account
Number:
For interdepartmental
charges. No charges will be applied until discussed with
the client.
CCTR
Number:
The four-digit
number on the bar code sticker on your university purchased computing
equipment. CPU's, Monitors, Keyboards, Printers, and other equipment
all have stickers attached to them.
Wall
Jack Number:
If there is a
problem with your phone or network connection, please provide the
wall jack number supplied on the faceplate of the jack.
Connection
Type:
Ethernet connections
are the high-speed network connections for graphic based internet.
Serial connections are the older network connections for text-based
access only. Terminals generally use serial connections. If you
are in a residence hall, you have an Ethernet connection.