Catering Services

Catering Services at PLU is committed to providing high quality menu selections and services. Please refer to the Catering menu for a list of the most requested and popular items. Customized menus can be created for any occasion. The following policies were developed for your convenience as a planner as well as our dedication for quality service:

• Please contact Conferences & Events for room information and reservations before meeting with us for menu selection. After reservations are confirmed with Conferences & Events, please contact us at 535-7472 to discuss menu options. Our office hours are Monday through Friday, 8 am to 4:30 pm.

• Please keep in mind when making reservations the number of guests and table arrangements, along with other special needs such as staging and/or audio/visual services.

• Floral services are available by request for any catered or personal event. One week's notice must be given. Some flowers are available on short notice with the addition of a $5.00 surcharge. Floral orders canceled less than two (2) business days' notice will incur a surcharge to your account of 30% of the cost of the flowers.

• Other extra services we can provide are gift baskets of treats and flowers, specialty cakes and desserts, and Bistro-style pizza.

• All catering, food and beverages for on-campus functions must be provided by Catering Services unless other arrangements are agreed to by the Director of Dining Services. In-house office parties that are exclusive to the office staff and to which there is not an open invitation are excluded from this policy. Food from off-campus sources may not be added to catering events.

• Food displayed or served cannot be removed from the event location.

• We request that you book your event at least two (2) weeks in advance.
• For groups of 200 or larger, one month advance booking is required.
• It is advisable that during peak periods (i.e. September, Homecoming, October, December and May), you book your event no less than two (2) months in advance.
• Limited same day services are available, however, a $5.00 surcharge will be added.

• A guaranteed count must be given two (2) business days in advance of the event date.
• If no guaranteed count is given, the estimated number given at the time of order will be used as your guarantee.
• If less than the guaranteed number are served, you will be charged 95% of the costs for the guaranteed number.
• If more than the expected count are served, you will be charged for the total number of guests served.

• On-campus delivery to locations other than the University Center will incur a charge of 25% of the total if the total is less than $25.
• Off-campus delivery will incur a charge.

Catering Billing (by Dining Services)

• At the time your event is booked, we will need the department budget number you wish to be charged. Billing will be done directly through the computer finance system.
• When the rental of service items is necessary for your event, we require a deposit of 30% of the total rental obligation. This deposit is non-refundable if your event is canceled with less than five (5) business days' notice.
• For those events canceled with less than five (5) business days' notice, 15% of the total expected bill will be charged to your account.
• For events canceled with less than two (2) business days' notice, your account will be charged 30% of the total expected bill.

• University regulations prohibit alcoholic beverages on campus.

Audio Services

Audio Services has developed standards of excellence in the quality of equipment and in the delivery of audio-related services to the PLU community. Great effort has been made to maintain continuity in quality and service and to uphold the public image of the University. In that spirit, the following policies have been established:

• All event and room reservations must be scheduled through Conference & Events before contacting Audio Services. Scheduling for simple audio setups may be made through Conference & Events, and that information will be relayed to Audio Services. For complex setups, please call Bob Holden, Director, Audio Services, at (253) 535-7268 for consultation.

• All systems require a technician to be present during the event except for some single microphone setups in the University Center. Systems and equipment rental are subject to charges for delivery, setup, strike, supervision and operation with a minimum charge for one (1) hour.

• Individual offices, departments, schools, divisions, etc., and clients of the University shall not be allowed to use non-Audio Services equipment or services or to contract outside equipment or services for public events, or audio projects that may impact the image of the University, without written permission and approval of Audio Services.

• Audio equipment purchased by individual offices, departments, schools, divisions, etc., must be used exclusively for "internal non-public" applications and must be approved by Audio Services. Maintenance and repair of that equipment is the sole responsibility of the purchaser.

• A charge-back for services has been established to help offset the cost of repairs and replacement of equipment, parts, etc.. Student labor is charged for setup, strike and operation of systems for events.

• Requests for services received less than 48 hours before an event may not be served. Cancellations received less than 24 hours before an event will be charged at the applicable rate.

Audio Services at PLU is committed to providing quality sound services for any type of event. If you are looking for equipment that is not listed, or additional services such as recording a lecture or performance, Audio Services utilizes professional equipment and procedures to produce high quality recordings. Audio Services also offers tape duplicating services should multiple copies of a tape be required. Services in conjunction with video recording are also offered. Please call Conferences & Events for more information.

Media Services

Media Services provides audio-visual equipment and technical support for conference presentations. We can deliver equipment such as overhead projectors, slide projectors, computer projectors, and VCRs/TVs to your meeting locations. Most equipment can be ordered through Conferences and Events, though we recommend direct consultation for more complex equipment or setups.

For larger audiences we can set up large screen projection (from 42" diagonal to 13 ft. by 17 ft. screen sizes) for video, computer, slide, or overhead presentations. For the more complex video, computer, or multi-image slide presentations we can provide technical assistance to check and test your material before the presentation. We strongly recommend that you contact us early to discuss your needs and check equipment/media compatibility to insure the success of your presentations. Our goal is to provide media equipment to help you deliver a successful presentation.

For more information contact Layne Nordgren or Patrick Seigler at:

Telephone: (253) 535-7509
Email: media@plu.edu
Home page: http://www.plu.edu/~media

Stage Services at PLU is a department designed to provide staging, rigging and lighting services for campus events. The mission of our department is to consult and provide staging services that will enhance any type of program in order to achieve maximum success. We assure high quality systems as well as professional consultation in the areas of technical direction, lighting and scenic design. If you have questions regarding your event and how Stage Services may assist you in your needs, please call Conferences & Events for more information.

Lighting Systems

Eastvold, Olson, and Lagerquist Concert Hall have in-house lighting systems to provide basic white lighting which covers the main stage area. These systems are included in the rental of the facility. For specialized lighting or portable systems for other venues, additional costs may be incurred. Several portable lighting systems with additional lighting effects are available for use upon request and consultation. Please contact Conferences& Events for quotations.

Staging Systems

Each of the main auditoriums (Eastvold, Olson, and Lagerquist Concert Hall) have in-house staging systems. Stage Services has a variety of portable staging to complement the fixed stages in each of our main auditoriums. Portable staging can be designed in many configurations and heights. Some samples of portable stages are listed below:

Stage Systems
3' x 3' Indoor folding wood riser	4' x 8' Indoor/Outdoor variable terrain riser
4' x 6' Indoor folding leg riser	3 step Choir Risers
3' x 8' Indoor folding leg riser	0" to 36" switch back ramp, 36" wide

All staging is pro-rated in accordance with the specific use and size.

Rigging Systems

Stage Services has the capability of executing a variety of rigging needs such as flying banners, scenery and special effects (balloon or confetti drops). Our professional staff has extensive training in all forms of rigging to assure maximum safety and enjoyment for your program. Since rigging is highly specialized and requires advance preparation and planning, all costs are negotiated at the time of consultation.

Special Effects

Stage Services provides a variety of special effects that will spice up any performance. We provide many standard effects as well as effects designed and built for your specific need. All design/built effects are priced by quotation only.

Technician Labor

Each performance in the auditoriums requires a minimum of two stage technicians during the setup, run and strike of the performance. Other technical staff may be required as needs are assessed. Some of the above equipment will include applicable setup costs using stage technicians. Stage technician labor rate is assessed per hour, per staff person, for all regular programs.

Conferences & Events Services

Facility Setup Rates

Facility setup and strike services are not included in the Facility Use Fee. For rooms and campus locations which require a setup in a variable use space, or an alteration to a standard setup, a facility setup fee is assessed. These are one time fees that are charged for each setup. Setups which remain the same over a 2-5 day span, for instance, would only be assessed this fee once. This fee also includes the use of the items necessary for the event which are part of our available inventory. In some cases, when it is necessary to rent items to support your event, the rental cost will be passed on to the sponsor.

General Labor Rates

The PLU Conference Staff may be utilized to assist your organization. In order to accommodate your request, the Conferences and Events Office needs two (2) weeks notice. Certain services may not be available due to staffing levels at peak conference times. Below are some of the following services our staff may provide. The rates are per staff person. The Conferences and Events Office requires a building supervisor for each campus location used by a particular group.

Television Services

As a programmer, you have an opportunity to work with our award winning in-house professional television services. We have the capability to do almost any event, including graduation recordings, live video display, performance and lecture recordings, and multiple camera shoots.

Our professional staff produces, directs, shoots, edits and duplicates all University videos. In addition, our staff is often called on by local businesses, school districts, corporations and performers to create a professional video of their event. Our staff and productions have been recognized with many industry leading awards, including CASE Awards, DeRose Hinkhouse Awards, RPRC Awards, and at the Washington State Film Festival. In addition, our staff produced the award winning Susan Westering Workout Video Series (College Power Workout and The Next Step), the highest acclaimed and best selling workout video of its kind.

If your group would like to preserve your event to use in the future for promotional activity, sale, or internal use, our services can custom match your needs with a standard or professional recording. If you have a request but do not see the item listed below, please inquire.

Sample of services offered:

Videotaping on location:

• Observation shoots with 1/2" VHS camcorder and student operator.
• Lecture/Performance events, single or multiple cameras shot on Hi8mm camcorders with operators, and if necessary, a director, audio support, and engineering staff.