• Catering Services
• Audio Services
• Media Services
• Stage Services
• Communication Services
• Conference Services
• Television Services

Catering Services at PLU is committed to providing high quality menu selections and services. Customized menus can be created for any occasion.

The following policies were developed for your convenience as a planner as well as out of necessity for providing quality service:

• Please contact the Conferences and Events Office for room information and reservations before meeting with Catering Services for menu selection. After reservations are confirmed with the Conferences and Events Office, please contact Dining Services at 535-7472 to discuss menu options. Office hours are Monday through Friday, 8:00 AM to 4:30 PM.
• Please keep in mind when making reservations the number of guests and table arrangements, along with other special needs such as staging or audio/visual services.
• Other extra services can be provided, including floral arrangements, gift baskets of treats and flowers, as well as specialty cakes and desserts.
• All catering, food and beverages for on-campus functions must be provided by Catering Services unless other arrangements are agreed to by the Associate Director of Dining Services. Food from off-campus sources may not be added to catering events.
• Food displayed or served may not be removed from the event location.

• Please book events at least two (2) weeks in advance.
• For groups of 200 or larger, one month advance booking is required.
• It is advisable that during peak periods (i.e. September, May, October and December), events are booked no less than two (2) months in advance.
• Limited same day services are available, however, a $5.00 surcharge will be added.

• A guaranteed count must be given two (2) weeks in advance of the event date.
• If no guaranteed count is given, the estimated number given at the time of order placement will be used as the guaranteed number.
• If less than the guaranteed number are served, the sponsor will be charged no less than 95% of the costs associated with the guaranteed number.
• If more than the expected count are served, the sponsor will be charged for the total number of guests served.
• Large events outside of the University Center may incur extra rental and service charges.

• Events cancelled with less than two (2) business days' notice will be charged 30% of the total expected bill.
• Events cancelled with less than five (5) business days' notice will be billed 15% of the total expected bill.

Audio Services
http://www.plu.edu/~audio

Audio Services has developed standards of excellence in the quality of equipment and in the delivery of audio-related services to the PLU community. Great effort has been made to maintain continuity in quality and service and to uphold the public image of the university. In that spirit, the following policies have been established:

• All event and room reservations must be scheduled through the Conferences and Events Office before contacting Audio Services. Scheduling for simple audio setups may be made through the Conferences and Events Office, and that information will be relayed to Audio Services. For consultation on complex setups, please contact Bob Holden, Director, Audio Services:
            Phone: (253) 535-7268
            E-mail: holdenrh@plu.edu
• All systems require a technician to be present during the event except for some single microphone setups in the University Center. Systems and equipment rental are subject to charges for delivery, setup, strike, supervision and operation with a minimum charge for one (1) hour.
• Clients of the university shall not be allowed to use non-Audio Services equipment or services or to contract outside equipment or services for public events, or audio projects that may impact the image of the University, without written permission and approval of Audio Services.
• Requests for services received less than 48 hours before an event may not be able to be served. Cancellations received less than 24 hours before an event will be charged at the applicable rate.

Media Services
http://www.plu.edu/~media

Media Services provides audio-visual equipment and technical support for conference presentations. We can deliver equipment such as overhead projectors, slide projectors, computer projectors, and VCRs/TVs to your meeting locations. Most equipment can be ordered through Conferences and Events, though we recommend direct consultation for more complex equipment or setups.

For larger audiences we can set up large screen projection (from 42" diagonal to 13 ft. by 17 ft. screen sizes) for video, computer, slide, or overhead presentations. For the more complex video, computer, or multi-image slide presentations we can provide technical assistance to check and test your material before the presentation. We strongly recommend that you contact us early to discuss your needs and check equipment/media compatibility to insure the success of your presentations. Our goal is to provide media equipment to help you deliver a successful presentation.

For more information contact Layne Nordgren or Patrick Seigler at:

Stage Services at PLU is a department designed to provide staging, rigging and lighting services for campus events. The mission of our department is to consult and provide staging services that will enhance any type of program in order to achieve maximum success. We assure high quality systems as well as professional consultation in the areas of technical direction, lighting and scenic design. If you have questions regarding your event and how Stage Services may assist you in your needs, please call the Conferences and Events Office for more information.

Lighting Systems
Each of the main auditoriums (Eastvold, Olson, and Lagerquist Concert Hall) have in-house lighting systems to provide basic white lighting which covers the main stage area. These systems are included in the rental of the facility. For specialized lighting or portable systems for other venues, additional costs may be incurred. Several portable lighting systems with additional lighting effects are available for use upon request and consultation.

Staging Systems
Each of the main auditoriums (Eastvold, Olson, and Lagerquist Concert Hall) have in-house staging systems. Stage Services has a variety of portable staging to complement the fixed stages in each of our main auditoriums. Portable staging can be designed in many configurations and heights. All staging is pro-rated in accordance with the specific use and size.

Rigging Systems
Stage Services has the capability of executing a variety of rigging needs such as flying banners, scenery and special effects (balloon or confetti drops). Our professional staff has extensive training in all forms of rigging to assure maximum safety and enjoyment for your program. Since rigging is highly specialized and requires advance preparation and planning, all costs are negotiated at the time of consultation.

Special Effects
Stage Services provides a variety of special effects that will spice up any performance. We provide many standard effects as well as effects designed and built for your specific need. All design/built effects are priced by quotation only.

Technician Labor
Each performance in the auditoriums requires a minimum of two stage technicians during the setup, run and strike of the performance. Other technical staff may be required as needs are assessed. Some of the above equipment will include applicable setup costs using stage technicians at the applicable rate.

Communication Services

Photocopies/Fax
The Conferences and Events Office is available to assist with low quantity photocopies and fax services. We are able to photocopy a maximum of 100 copies. A fax machine is also available should it be required for emergency or conference related communication. Our fax number is (253) 536-5076. Photocopy and fax rates are listed below.

Photocopies	$.10 per page
Fax	$1.00 per page incoming $1.00 per page outgoing

A coin-operated photocopy machine is also available in the University Center. Copies are $.05 each.

University Printing
University Printing offers a full line of services that are necessary for hundreds of faculty and staff, as well as thousands of students. Some services that are available include: graphic design (including black and white or full color brochures), color photocopying, computer image scanning, and black print photocopying. University Printing handles all photocopying requests of 100 or more copies. The minimum turnaround time is 24 hours, and we would encourage you to prepare your documents well in advance of your time on campus. Items may be photocopied and delivered to your event location. For more information on utilizing these professional, low cost services, please contact the Conferences and Events Office.

Library Services
All Library services, unless previously arranged through the Conferences and Events Office, are cash only.

• Photocopies are also available in our Library. Copy machines are coin-operated or copycards may be purchased for your use (reducing the cost per copy). Copies are $.10 each.
• Overheads may also be created from a document in the Media Services area of the Library. Colors are available (not multi colors on each page, however), and the current rate is $.30 per overhead page.
• Laminating services are also available in the Media Services area of the Library. Standard size for the machine is up to 23" wide, items larger and up to 45" may be folded and laminated twice. Whether it is a sign, banner, or brochure, you may take advantage of these services and benefit from the low prices. The current rate is $.50 per foot.

For groups who have a suggested reading list, or other materials that are not provided but are encouraged, book displays are something to consider. Perhaps a presenter cites a specific book in a presentation, or a presenter co-authored a book. Perhaps there is a book title that everyone should have. PLU's Bookstore can customize a display to fit your group. Just present us with a suggested title list that will be given to your group, and we can have the materials available on site for purchase.

Conference Services

Facility Setup Rates
Facility setup and strike services are not included in the Facility Use Fee. For rooms and campus locations which require a setup in a variable use space, or an alteration to a standard setup, a facility setup fee is assessed. These are one time fees that are charged for each setup. Setups which remain the same over a 2-5 day span, for instance, would only be assessed this fee once. This fee also includes the use of the items necessary for the event which are part of our available inventory. In some cases, when it is necessary to rent items to support your event, the rental cost will be passed on to the sponsor.

General Labor Rates
The PLU Conference Staff may be utilized to assist your organization. In order to accommodate your request, the Conferences and Events Office needs two (2) weeks notice. Certain services may not be available due to staffing levels at peak conference times. Below are some of the following services our staff may provide. The rates are per staff person. The Conferences and Events Office requires a building supervisor for each campus location used by a particular group.

Television Services
http://www.plu.edu/~plutv/

As a conference planner, you have an opportunity to work with our award winning in-house professional television services. We have the capability to do almost any event, including graduation recordings, live video display, performance and lecture recordings, and multiple camera shoots.

Our professional staff produces, directs, shoots, edits and duplicates all University videos. In addition, our staff is often called on by local businesses, school districts, corporations and performers to create a professional video of their event. Our staff and productions have been recognized with many industry leading awards, including CASE Awards, DeRose Hinkhouse Awards, RPRC Awards, and at the Washington State Film Festival. In addition, our staff produced the award winning Susan Westering Workout Video Series (College Power Workout and The Next Step), the highest acclaimed and best selling workout video of its kind.

If your group would like to preserve your event to use in the future for promotional activity, sale, or internal use, our services can custom match your needs with a standard or professional recording. If you have a request but do not see the item listed below, please inquire.

Sample of services offered:

• Videotaping on location:
  • Observation shoots with 1/2" VHS camcorder and student operator.
  • Lecture/Performance events, single or multiple cameras shot on Hi8mm camcorders with operators, and if necessary, a director, audio support, and engineering staff.
• Videotaping in our studio:
  The television studio has three cameras, audio, lighting and graphic capability for lectures, small group interviews, and other projects. A production crew of up to three camera operators, floor director, director, technical director, audio and tape engineer may be necessary.

For more information about our professional Television Services, please contact the Conferences and Events Office. Most events can be serviced with 30 days notice.