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Student Services Center

Working in partnership with students, parents and the university community, we provide efficient and effective customer service during the educational experience.

Welcome!

Welcome to the Student Services Center's web page for Pacific Lutheran University! The Center works in affiliation with the Office of Financial Aid, the Registrar's Office and the Business Office (Accounts Receivable). The Center provides innovative customer service and dedicates itself to assist and educate students through the educational process with financial assistance and resources. Students with questions regarding services offered are seen on a walk-in basis or by appointment. Questions not related to the services provided will be directed to the appropriate office. The Center assists students, families, and the PLU community with registration, account financing, financial aid, Veteran's assistance, Perkins/Nursing Loans and other university resources. The following services are associated with each of the above offices:

REGISTRAR'S OFFICE

Adding/Dropping Classes Pass/Fail Courses Official /Unofficial Transcripts Change of Address Verification of Enrollment Deferment Forms Copies of Class Schedules Name Changes Auditing Classes Forms for Change of Advisor J-Term Overload Request Requests for Academically Related Exceptions Academic Year Scheduling Waitlisting Classes Credit by Exam General University Requirements Graduation Applications/ Evaluations Independent Study Cards Summer Session Schedules Transfer Evaluations Withdrawal Process Re-Entry Process

FINANCIAL AID

Applying for Aid Distribution and Receipt of Financial Aid Documents Signing of Loan and Grant Checks Paperwork for Entrance/Exit Counseling FAFSA Information Scheduling Appointments with Financial Aid Credit Hour Revisions Scholarship Information Loan Information (Stafford Susidized/Unsubsidized/Parent PLUS and Alternative Loans)

ACCOUNTS RECEIVABLE

Payment Options Billing Inquiries Book Advances Lute Discount Student Account Details Refunds Payroll Deduction Tuition Remission Payment Contracts

Business Hours

MAIN LOBBY
Monday through Friday
9:00am -5:00pm

EXPRESS WINDOW
Monday through Thursday
8:00am to 6:00pm
Friday
8:00am to 5:00pm

MAIN LOBBY & SUMMER EXPRESS WINDOW HOURS Main Lobby:
9:00am to 12:00pm and
1:00pm to 5:00pm
Summer Express Window:
Monday through Friday
8:00am to 5:00pm

Phone Numbers:
(253)535-7161
(800)678-3243
Fax: (253)538-2545

HotLink
Academic Advising
Alumni and Parent Relations
Athletics
C.A.T.S. (Communication and Technology Services)
Financial Aid
Heath Center
Lutecard (Meal Plans, Lutebucks)
Orientation
Registrar's Office
Residential Life
Student Employment
Student Involvement and Leadership
Student Life
Student Services