Department ofAuxiliary Services

Welcome to Auxiliary Services


Campus Concierge administers the ID card system, switchboard, information desk, campus box office and convenience services such as passport/visa photos, hospitality, bus passes, parking ticket payments, Lutebuck & dining dollar purchasing, and dry cleaning.  The Concierge desk answers more than 11,000 phone calls annually.


Event Services coordinates internal events and logistics, maintains campus meeting spaces and manages the Anderson University Center.  Our website contains the event planning checklist and the annual institutional calendar of events that form the backbone of campus life.  Event planning meetings are held weekly and coordinate event planners and service providers (think catering, custodial, media).  10,000 internal meetings-events were held during the academic year in FY2014.

Centralized Campus Calendar is the campus space and event management system. It is administered by the Event Services Manager and the Registrar and publishes events to the PLU homepage and many other PLU webpages. Campus Safety, and others, refers to its inventory of campus space for access permissions and life/safety.  Event Services encourages departments to use the space reservation system/calendar and provides one-on-one training.On average, Campus Calendar is viewed 10,970 times each month during academic year.


Conference Services provides summer housing to PLU students. It earns non-tuition revenue by selling venues, meeting services, and overnight lodging, for up to 1,100, to external groups.  Most conference guests are visiting PLU for the first time and we strive to deliver the best experience to showcase PLU.  The non-tuition revenue goes back to the university.  Conferences brought 55,753 guests to campus in FY 2014.


Building Access & ID Card Services administers building access systems, issues keys and key cards, and manages laundry, copier, printer, and door cardswipes.  This department unlocks/locks buildings in coordination with Event Services and Campus Safety. 53% of Campus Buildings are equipped with cardswipes and 15,000 are the average daily cardkey transactions.


Public Rentals and PLU’s East Campus are managed by the Director of Auxiliary Services. PLU’s East Campus occupies a 106-year-old school building on the corner of Pacific Avenue and 121st. Occupants include Safe Streets, College Bound, PLU’s Couples and Family Therapy clinic, and Mount Rainier Lutheran High School. Auxiliary Services coordinates the tenants for an annual Winterfest that serves underprivileged families. 1009 kids were served by Winterfest in 2013.


Auxiliary Services Accounting reconciles ID card transactions with Banner & CBORD & Concierge & bookstore terminals. It distributes ID card revenues to departments and manages the conference services billing, A/P, and A/R.  Creates and monitors auxiliary services accounting and cash handling processes.  


How Does Auxiliary Units Support PLU 2020?

Co-Curricular Experiences

Open Resource for Learning, Recreation & Rest

Student Services: University Hospitality and Convenience Services

Supporting Faculty Professional Organizations and External Constituencies

Professional Development

Community and Neighbor Relationships

Non-Tuition Revenue Sources

Public Space Appearances and Scheduling 

Auxiliary Services is a group of campus services and non-tuition revenue operations housed in the Anderson University Center. Our services and hospitality touch almost 100% of the PLU community and thousands of guests. We administer three mission critical software systems: ID card system, building cardswipe system, and the campus scheduling system. Our work is built on the mission of providing services that will enhance the experience of the PLU community, its friends and guests to support the PLU mission, academic culture, and fiscal goals. Normal service hours are 7am-9pm daily.