What's new

The Concierge is now selling tickets for all Music performances, visit the Community Box Office website for details.

Spring Hours

Monday - Friday 7am - 9pm

Weekends 9am - 9pm

University Center Hours

Summer Hours

Open Daily 8:00am-4:00pm

The Concierge desk will be closed on select weekends.

Please see the Anderson University Center Summer Hours for specific dates and times.

Our Services...

Bus Passes

Get applications for ORCA Card transit subsidies and pickup ORCA Cards and transit maps at the Concierge Desk. We can map your trip routes for you! Orca Card benefits are available to eligible PLU employees and students. The card offers travel throughout Pierce and King counties via a network of trains and buses. Single trip bus passes are available on the bus.  Click here and learn more.

Campus and Community Information

The Campus Concierge is a great place to come with any questions whether you are a PLU student, faculty or staff member, parent or visitor! Check out all of the services that we offer below.

Campus Events and Local Information

The Concierge Desk has maps and walking directions to help visitors find their way around campus. Allow us to provide you information about local restaurants, lodging, and area attractions. We can make restaurant reservations and suggest places to take the kids for a fun day in Tacoma.

Campus Operator

The Campus Concierge is the campus operator during the hours we are open. To service the hundreds of calls each day, we built a database of information and resources to help our callers reach the right office for every question.

Community Box Office Services

The Campus Concierge is home to the Community Box Office (or CBO), a full service ticketing center for campus sponsored events held on or off-campus. Contact the CBO about selling your tickets at the Concierge Desk. Visit our website for more information!

Copy & Fax Services & Meeting Incidentals

In addition to providing work space and meeting incidentals for faculty, students and visitors, we offer the following services:

              Copying
              Public use computer kiosks
              Fax services (253) 536-5076   
           

Dining Dollars Instantly

Dining dollars are used to buy food items, tax free, at any campus restaurant. Students may want to supplement their meal plan with additional Dining Dollars. There are two ways to purchase dining dollars.

In-person at the Concierge Desk: Cash, Debit, Credit, and LuteBucks

Stop by the Concierge desk to purchase Dining Dollars and Concierge staff will add them to your LuteCard for immediate use. Minimum purchase is $25. 

Online: Charge to Your Student Account

Complete an online request form to purchase Dining Dollars in any amount. Within 72 hours, dining dollars will be added to your LuteCard account and a charge will be made to your student account. Some restrictions apply. http://www.plu.edu/~dining/dollars.htm

Dry Cleaning

The Campus Concierge offers dry cleaning service. We provide you with a dry cleaning bag which you fill with clothes and leave at the Concierge Desk. In a day or two your clothes will be returned fully cleaned. Find pricing and policies at the link to the left.

Employee LuteCard Trade-In

Effective August 1, 2011 all faculty, administrators, and staff may trade-in their active LuteCard free of charge for any of the following reasons: The card is creased or cracked, the magnetic strip is worn or no longer working, the picture is old or faded, or the faculty, administrator, or staff member's name has changed. In order to qualify for the free exchange the old card must be turned in. There will still be an $8 charge for cards damaged due to carelessness or misuse.

LuteCard Information

The Campus Concierge is home to the LuteCard Information Center. Your PLU ID, or "LuteCard" is also a campus cash card, library card, and on-campus meal card. Add LuteBuck$ to your LuteCard at the Concierge Desk, by phone, and through the LuteCard website. Visit the LuteCard website for more information.

LuteCard Prices

*A $15 fine will be assessed for all unreturned temporary cards.

Parking Ticket Payments

Payments for campus parking tickets are only taken at the Campus Concierge. Present the parking ticket in person along with cash, bank/credit card, check, or LuteBuck$.  

Schedule Campus Events

Schedule meetings and reserve campus spaces through PLU Conferences and Events Services, located in the University Center next to the Campus Concierge Desk. As you are reserving rooms and planning events, it is key that you provide a good event description with pertinent information. The Community Box Office can sell tickets and other services once your event is scheduled through Conferences and Events. Get in touch with Conferences and Events by visiting their office or website or call them at (253) 535-7450.