Concierge and Lutecard Services

Tweets

Announcements

Have a great summer!

What do we do?

The Concierge offers many services to students, faculty, and the community. These services range from trip planning to dry cleaning to adding Lutebucks to your account! Check out the links below to learn more about how we can help you.

The Concierge works closely with the Building Access to provide quality service.

Key requests are place through the Access off, but once you have received the email stating that the key you have requested is ready to be picked up, you will need to visit the Concierge desk to pick it up, be sure to bring picture ID.

When it is time to return keys, bring them to the Concierge desk and we will process them for you.

Is the electronic access on your Lutecard not working? The Concierge can troubleshoot most access problems and we can usually have your card working on the same day.

For more information or to find out how to request access visit the Building Access website.

Need a ride to the airport or train station? Want to go downtown, but don't have a car? Trying to plan a class outing or business trip downtown? Give us a call and we'll help plan a trip for you! Or, pick up a bus schedule and transit route map at the Concierge so you can plan your own. Whether it's looking at the bus schedule, generating a trip, or getting an Orca pass, we can help you!

Plan a trip using the Pierce Transit trip planner.

For full-time employees...

Did you know that as a full time employee, you are eligible for a reduced-price Orca Card that is good for a year? That's right! The benefits are processed annually, and go from June to May. Pay a one-time fee of $24.24 (for the 2014-2015 year) and use the card as often as you want. More information can be found HERE. If you decide you want one, stop by the Concierge to fill out the paperwork and get your Orca card!

For commuter students...

PLU offers a subsidized Orca card to students who live off campus. You may a monthly fee of $10 and are good to go! Click HERE for to find out whether you're eligible and to fill out the transit application, which must be returned to Student Services. Once you get approved, you can come to the Concierge to fill out the paperwork and get your Orca card!

The Campus Concierge is home to the Community Box Office (or CBO), a full service ticketing center for campus sponsored events held on or off-campus. Contact the CBO about selling your tickets at the Concierge Desk or to purchase tickets for an upcoming event. Feel free to check out our page for more information, too!

Faxes

You can send or receive faxes at the Concierge! Faxes cost .50c per page plus tax. We also require that you have a cover sheet, which we provide.

Copies

There is a copy machine close to the Concierge desk in the Anderson University Center (AUC). If you're a PLU student, you just have to swipe your card to make your copies. If you're a guest, we can loan you a card and then ring you up for the amount of copies you made. The price for everyone is .06c per copy.

Computers

There are four computers in the AUC for public use. While you can't print from them, they are great for checking your e-mail between classes, looking up a schedule, or any other little thing you may need to do! Time use is limited to fifteen minutes, but they're great if you don't want to go all the way back to your room or the library to check something.

Dining Dollars

Dining dollars are used to buy food items, tax free, at any campus restaurant. Students may want to supplement their meal plan with additional Dining Dollars. There are two ways to purchase dining dollars:

In-person at the Concierge Desk: Make sure you bring your Lutecard and preferred method of payment to the Concierge, and we'll add Dining Dollars to your account that will be available to use right away! There is a minimum purchase of $25, and they do expire at the end of Spring Semester. Pay with cash/check, debit/credit, or Lutebucks. Note: You cannot charge your student account at the desk! 

Online: Complete an online request form to purchase Dining Dollars (still a $25 minimum fee, whole dollar amounts only). Within 72 hours, dining dollars will be added to your Lutecard and a charge will be made to your student account.

For more information about Dining Dollars, including a budget chart for how many you should have left and purchasing them online, check out Dining Services' website!

Lutebucks

Lutebucks are a convenient way to always have money with you regardless of where you go! Check out the Lutecard page for more information.

If you have any items that are too difficult to clean yourself, bring them to the Concierge and we will send it out for you.

Items include; shirts and blouses, pants, suits, jackets, regalia, bedding, and much more.

Service is provided by De Koven Cleaners a locally owned business located in Lakewood WA since 1977.

Lost your Lutecard or PLU Key? Check with us!

All Lutecards and PLU Keys except for residence hall keys are returned to the Concierge. Please come check with us if you have lost your Lutecard or other type of PLU keys. Residence hall keys are returned to Residential Life located on the lower level of the Anderson University Center. All other items are returned to Campus Safety and Information. Campus Safety picks up the Lost and Found items that the Concierge receives every Friday.

The Concierge is the University's ID Card Office; we issue all new and replacement Lutecards. If your card isn't working as expected, visit the Concierge desk and we'll fix it for you! Or, bring your card here if you need to add Lutebucks or Dining dollars! If your Lutecard has been lost or stolen, report it to us right away. You can call us at 253-535-7411 or click HERE to report it lost online. For more information, visit the Lutecard page.

Payment for campus parking tickets are only taken at the Campus Concierge. You must have the parking ticket with you at the time of payment. Please note that if you come within one business day, the price will be reduced by 50%. If you think you were unjustly issued a parking ticket, please contact Campus Safety. More information about parking and ticket information can be found HERE. Please note: tickets issued by the county sheriff cannot be paid through the Concierge; please follow the instructions provided on the ticket.


Are you planning to study abroad or to visit another country? You can purchase passport or visa application photos at the Concierge desk. For $12.03 including tax you get 2 perfectly sized photos.
If you are selling tickets for an event or conducting a fundraiser, the Concierge may be able to help. Every year the Concierge sells tickets to the Homecoming Dance and to Spring Formal, and accepts payment for Outdoor Rec trips. We can also be the cashier for your University approved fundraiser. If you would like more information on how we may be able to assist you with sales please contact Adam Sripranaratanakul at extension 8795 or by email sripraap@plu.edu. To request our services please fill out a sales request form or a ticket sales request form, please be aware that requests take up to two weeks to process.