The Concierge works closely with the Building Access to provide quality service.

Key requests are place through the Access off, but once you have received the email stating that the key you have requested is ready to be picked up, you will need to visit the Concierge desk to pick it up, be sure to bring picture ID.

When it is time to return keys, bring them to the Concierge desk and we will process them for you.

Is the electronic access on your Lutecard not working? The Concierge can troubleshoot most access problems and we can usually have your card working on the same day.

For more information or to find out how to request access visit the Building Access website.

Need a ride to the airport or train station? Want to go downtown, but don't have a car? Trying to plan a class outing or business trip downtown? Give us a call and we'll help plan a trip for you! Or, pick up a bus schedule and transit route map at the Concierge so you can plan your own. Whether it's looking at the bus schedule, generating a trip, or getting an Orca pass, we can help you!

Plan a trip using the Pierce Transit trip planner and stay up to date with transit information!

For full-time employees...

Did you know that as a full time employee, you are eligible for a reduced-price Orca Card that is good for a year? That's right! The benefits are processed annually, and go from June to May. Pay a one-time fee of $20.70 (for the 2012-2013 year) and use the card as often as you want. More information can be found HERE. If you decide you want one, stop by the Concierge to fill out the paperwork and get your Orca card!

For commuter students...

PLU offers a subsidized Orca card to students who live off campus. You may a monthtly fee of $10 and are good to go! Click HERE for to find out whether you're eligible and to fill out the transit application, which must be returned to Student Services. Once you get approved, you can come to the Concierge to fill out the paperwork and get your Orca card!

The Campus Concierge is home to the Community Box Office (or CBO), a full service ticketing center for campus sponsored events held on or off-campus. Contact the CBO about selling your tickets at the Concierge Desk or to purchase tickets for an upcoming event. Feel free to check out our website for more information, too!

Faxes

You can send or receive faxes at the Concierge! Faxes cost .50c per page plus tax. We also require that you have a cover sheet, which we provide.

Copies

There is a copy machine close to the Concierge desk in the Anderson University Center (AUC). If you're a PLU student, you just have to swipe your card to make your copies. If you're a guest, we can loan you a card and then ring you up for the amount of copies you made. The price for everyone is .06c per copy.

Computers

There are four computers in the AUC for public use. While you can't print from them, they are great for checking your e-mail between classes, looking up a schedule, or any other little thing you may need to do! Time use is limited to fifteen minutes, but they're great if you don't want to go all the way back to your room or the library to check something.

Dining Dollars

Dining dollars are used to buy food items, tax free, at any campus restaurant. Students may want to supplement their meal plan with additional Dining Dollars. There are two ways to purchase dining dollars:

In-person at the Concierge Desk: Make sure you bring your Lutecard and preferred method of payment to the Concierge, and we'll add Dining Dollars to your account that will be available to use right away! There is a minimum purchase of $25, and they do expire at the end of Spring Semester. Pay with cash/check, debit/credit, or Lutebucks. Note: You cannot charge your student account at the desk! 

Online: Complete an online request form to purchase Dining Dollars (still a $25 minimum fee, whole dollar amounts only). Within 72 hours, dining dollars will be added to your Lutecard and a charge will be made to your student account.

For more information about Dining Dollars, including a budget chart for how many you should have left and purchasing them online, check out Dining Services' website!

Lutebucks

Lutebucks are a convenient way to always have money with you regardless of where you go! Check out the Lutecard webpage for more information.

A little bit about Malm's...

We like to support family owned and operated businesses in our area. Malm's has been in the same family since 1969, with over two generations of quality care. In addition to great quality, Malm's also cares for the environment, earning an unprecedented 4-star rating for effective environmental practices.

Lost something? Check with us!

Lost and found items are turned in all over campus, so tracking down your lost items can sometimes be a challenge. Lost belongings are most frequently returned to us, so we should be your first stop!

We always keep lost Lutecards, debit cards, and keys that aren't PLU keys [lost PLU keys go to Residential Life]. We also get other items turned in to us such as journals, backpacks, water bottles, jewelry, and clothes.

These miscellaneous items are kept at the Concierge for a week before being sent them to Campus Safety. Residence hall keys may occasionally get turned in to us, but we give them to Residential Life as soon as we get them. If your items aren't with us, we'd be happy to call Campus Safety or Residential Life to check if they have the items! If not, we can take down your information and contact you if the item gets returned to us.

The Concierge is the University's ID Card Office; we issue all new and replacement Lutecards. If your card isn't working as expected, visit the Concierge desk and we'll fix it for you! Or, bring your card here if you need to add Lutebucks or Dining dollars! If your Lutecard has been lost or stolen, report it to us right away. You can call us at 253-535-7411 or click HERE to report it lost online. For more information, visit the Lutecard website.

Payment for campus parking tickets are only taken at the Campus Concierge. You must have the parking ticket with you at the time of payment. Please note that if you come within one business day, the price will be reduced by 50%. If you think you were unjustly issued a parking ticket, please contact Campus Safety. More information about parking and ticket information can be found HERE. Please note: tickets issued by the county sherrif cannot be paid through the Concierge; please follow the instructions provided on the ticket.