Department ofDining & Culinary Services

Guarantee Policy

When booking your event, the estimated guest count should be as accurate as possible. We require a guaranteed guest count three business days prior to your event. This number is used to plan and purchase the food and other items for your event. Your account will be billed for this number unless the actual guest count exceeds the guaranteed guest count. We allow for a 10% overage to accommodate your group. We cannot guarantee changes or adjustments within 48 hours of the event.

Cancellation Policy

In most cases you may cancel your event with no charge four or more days prior to the event. Cancellations 72-48 hours prior will result in a charge of 40% of your total estimate. Events canceled 48-24 hours before the date will be charged 60%, and less than 24 hours notice will result in a charge of 80% of the total.

Catering with Dining & Culinary Services Meal Plans

If 25% or more of your guests are on a Dining Service Meal Plan, you may be eligible for a unique discount. Please contact PLU Catering for details and restrictions.

Disclaimer

Due to Pierce County Health Department regulations and liability issues, prepared foods that are not consumed will remain the property of Pacific Lutheran University Catering Services. We do not allow food from other sources to be brought into events that we cater. The Director of Dining Services may grant exceptions to this.

Follow the 2-Hour Rule

The absolute maximum time for leaving prepared foods at room temperature is 2 hours, including time for preparation, serving and eating. Discard any perishable foods left at room temperature longer than 2 hours. If you are eating outdoors at a picnic or cookout where temperatures are over 90°F, discard foods after 1 hour.