Division of
Finance and Operations

FAQS


Student Health Insurance

Student Health Insurance
What does the Student Health Insurance Plan cover?

You can review coverage details of the PLU Student Health Insurance Plan online. For any questions regarding coverage, please call EIIA, or plan administrator, at 800-537-8410 extension 214 or email your questions to an EIIA plan administrator.

How will I be billed for health insurance?

Full-time undergraduate students and international students will see the health insurance fee in their fall semester billing, or Spring billing if starting in the spring. After a student waives-out online, the charge will be reversed and show in the next bill or statement.

I have health insurance and do not want supplemental coverage. How do I waive out of the plan?

Each year students will be automatically enrolled in the PLU Student Health Insurance Plan. To decline the plan, each year students will need to provide evidence of comparable primary insurance.

Students starting study fall semester 2010 must waive out between April 13, 2010, and no later than September 20, 2010, midnight. No waivers will be accepted after September 20, 2010.

Waive Out Instructions for Domestic Students:

1. Have your current health insurance policy information on-hand.

2. Access the online waiver form and click "Waive Student Insurance" in the left column.

3. Answer the student medical insurance questionnaire.

4. You will receive a confirmation email once you have completed the online waive out process. Print-out the email confirmation for your records. Should questions arise, this email confirmation is the only documentation PLU accepts to verify completion of the waive out process.

5. After waiving out, a future bill or statement will show the insurance plan fee reversed.

6. PLU reserves the right to determine if plans are comparable.

WAIVE OUT NOW


Waive Out Instructions for International Students:

1. Complete the top portion of the International Student Insurance Plan Waiver.

2. Ask your insurance company representative to complete the remaining portion of the International Student Insurance Plan Waiver.

3. Your insurance company will submit the completed form to the Health Center via mail: Health Center, Pacific Lutheran University, Tacoma, WA 98447 or via fax: (253) 536-5042.

4. After the waiver is approved, the next bill or statement will show the insurance plan fee reversed.

5. If the waiver is denied, the student will be notified by International Student Services.

 

When is the deadline for submitting a waiver?

Students starting study fall semester 2010 can waive out between April 13, 2010 and September 20, 2010, midnight. No waivers will be accepted after September 20, 2010.

Do I have to fill out a health insurance waiver each year?

Yes, you must complete a health insurance waiver each year as part of the registration and billing process. Health insurance plans often change coverage annually.

Will I receive a health insurance identification card?

Yes, domestic students enrolled in the PLU Student Health Insurance Plan can download, and print, a health insurance identification card from the EIIA Student Program Website. The Health Center will notify international students when their health insurance cards are available for pick-up. Intercollegiate health insurance ID cards are available through the PLU athletic trainer.

What if my insurance circumstances change during the year?

If you experience an involuntary loss of other health insurance coverage during the year, you can enroll in the Student Health Insurance Plan at PLU Student Services. To enroll, you will need to provide them a letter from your previous carrier stating the involuntary loss of your coverage.

Can I use this plan as secondary insurance?

Students who have existing health coverage under other insurance programs may consider participating in the Student Health Insurance Plan as supplemental coverage to their primary insurance plan.

Who do I contact regarding benefit details?

EIIA is our insurance plan administrator. They are the experts on the insurance plan and coordinate the benefits with the insurance company. All questions with regard to coverage may be addressed to EIIA at 800-537-8410, extension 214 or via email.

Who do I contact regarding referrals or claim processing?

The PLU Health Center should be your first visit for health care as the primary care provider. They will provide referrals to other care providers when needed. A referral from the PLU Health Center is required in order to receive reimbursements for covered medical expenses.

When a student is away from campus, during the summer for example, the insured student can submit a claim form directly to the insurance company for reimbursement of covered medical expenses obtained through his or her local medical clinic, emergency room, or physician according to benefits schedule.

Check the PLU Student Health Insurance Plan brochure to learn more about referral requirements and then contact the PLU Health Center 253-535-7337.

Claims instructions and forms for medical expense reimbursements are available online. The PLU Health Center will provide you a signed claim form after visits and for referrals.

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