Google Apps for Education @ PLU
Department, Club, and Organization Email Accounts

Activation of Accounts in Gmail

Email accounts for departments, clubs, and organizations were migrated along with all other accounts. But you must activate these accounts via Gmail by logging in to <http://mail.g.plu.edu/> with the dept/club/org username and password. Please note that any form submissions to these accounts will not be forwarded until after the account is activated via Gmail.

Email Account Forwarding

If you have set your account to be forwarded to more than one individual, then an email forwarding addresss ending in "-f" (e.g. helpdesk-f@plu.edu) will point those addresses to the accounts they will be forwarded to. Check your Gmail account Settings to make sure things are set up the way you want them to be. Under "Settings -> Forwarding and POP/IMAP" set the "Forwarding:" area to "Forward a copy of incoming mail to" and check that your forwarding destination is set to "YourDeptEpass-f@plu.edu". Also choose from the drop-down list whether you want to keep the message in the Inbox, archive it, or delete it. Click the "Save Changes" button at the bottom of the page to save your settings.

Testing Account Email Forwarding

With the old PLU email system you could send a message to a departmental email account (e.g. helpdesk@plu.edu) for testing the forwarding function and making sure it was received by each person on the forward list. If you were a member of the forwarding group, you would receive a copy of that message to the departmental account. This is not the way it works for Gmail because Gmail recognizes the second message as your original message. To send a message from your own email account to test forwarding to a department, club, or organization email account, use the myaccount-f@plu.edu (add "-f" to the account name) email address.

Changing Email Forwarding Destinations

Changing forwarding destinations for accounts with multiple target accounts is not currently possible from Gmail. If you need to change who the departmental emails will be forwarded to, please contact the Help Desk <helpdesk@plu.edu> for assistance.