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PLU Help Desk
Frequently Asked Questions
Need Help?
Use the online Help Desk service request system by clicking on the double arrows below. You'll need an active PLU ePass to log in.
More »Using the Online Service Request System
Instructions for filling out a Service Request form and viewing your ticket history.
More »Frequently Asked Questions
- Anti-Virus - Includes FAQs on viruses and the anti-virus software requirement and policies.
- Email - FAQs on your PLU email account.
- PatchLink - FAQs about the software updating program that keeps University-owned computers up-to-date.
- Google Apps for Education - Includes FAQs on Gmail, Calendar, Docs, Sites, Groups, and Mobile Access.
- Sakai Learning Management System - Includes common FAQs for the Sakai system.