Services & Requests

Listed below are some of the services and support provided via the Help Desk. Use the tabs at the top to access:

  • Topics – Topical listing of services; click the Topic to expand it
  • A-Z – Services listed alphabetically
  • Search – Enter one or more keywords

Need help with your question or problem? You can Make a Service Request online. You’ll need your PLU ePass username and password to log in.  If you’re having trouble with your ePass, phone 253-535-7525 or email helpdesk@plu.edu from another non-PLU email account.

Accounts and Passwords
PLU ePass accounts, changing passwords, department & organization accounts

Cyber Safety

253-535-7525 • helpdesk@plu.edu

Protecting your online identity, privacy and personal safety.

Department, Club, Organization Accounts

253-535-7525 • Web site

Email and web accounts for departments, clubs, and organizations.

ePass

253-535-7525 • helpdesk@plu.eduWeb site

PLU ePass accounts for accessing the campus network and online resources.

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Password

253-535-7525 • helpdesk@plu.eduWeb site

Access to systems requiring login.

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Windows Domain Accounts

253-535-7525 • helpdesk@plu.eduWeb site

Access windows computers on campus using a domain account.

Email, Calendar, and Google Apps
Communication and collaboration tools like mail, calendar, and Google Apps

Gmail

253-535-7525 • helpdesk@plu.eduWeb site

Google web-accessible email application.

Google Apps for Education

253-535-7525 • helpdesk@plu.eduWeb site

Google email, chat, calendar, docs, and sites.

Google Calendar

253-535-7525 • helpdesk@plu.eduWeb site

Collaborative calendaring for students, faculty, and staff.

Google Groups

253-535-7525 • helpdesk@plu.eduWeb site

Manage mailing and forwarding list and communicate and collaborate with group members.

Google Hangouts

253-535-7525 • helpdesk@plu.eduWeb site

Chat by text, voice and video with other Google Apps users.

Google Sites

253-535-7525 • helpdesk@plu.eduWeb site

Easy creation of a web site or digital portfolio.

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Kiosks

253-535-7525 • helpdesk@plu.eduWeb site

Computer stations in public areas around campus for checking email.

Password

253-535-7525 • helpdesk@plu.eduWeb site

Access to systems requiring login.

POP and IMAP

253-535-7525 • helpdesk@plu.eduWeb site

Settings for email clients like Thunderbird or Outlook.

Preventive Maintenance

253-535-7525 • helpdesk@plu.eduWeb site

Periodic maintenance on university computers and software.

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Spam

253-535-7525 • helpdesk@plu.eduWeb site

Uninvited "junk" email.

Vacation Responder

253-535-7525 • helpdesk@plu.eduWeb site

Email tool for sending automatic response when away.

Workshops

253-535-7509 • itech@plu.eduWeb site

Technology workshops on a variety of topics.

Network, Wireless, Phones, and Cable TV
Accessing the PLU network, phone system, and cable TV

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Password

253-535-7525 • helpdesk@plu.eduWeb site

Access to systems requiring login.

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Voicemail

253-535-7525 • helpdesk@plu.eduWeb site

Voice mail service on PLU campus telephones.

Windows Domain Accounts

253-535-7525 • helpdesk@plu.eduWeb site

Access windows computers on campus using a domain account.

Classrooms, Labs, and Learning Technologies
Learning spaces and learning tools

Audio and Video Duplication

253-535-7509 • itech@plu.eduWeb site

Duplication of non-copyrighted CDs and DVDs.

Audio Recordings

253-535-7509 • itech@plu.eduWeb site

Audio recordings for events and concerts.

Audio Support

253-535-7509 • itech@plu.eduWeb site

Audio support such as microphones and sound reinforcement for University meetings and events.

Big Blue Button

253-535-7509 • sakai@plu.eduWeb site

Online meeting tool available via the Sakai Learning Management system.

Classroom Technology

253-535-7509 • itech@plu.eduWeb site

Classroom podia and multimedia technology.

Clickers (Audience Response Systems)

253-535-7509 • itech@plu.eduWeb site

Turning technology clickers and receivers available for checkout.

Computer Repairs

253-535-7525 • helpdesk@plu.eduWeb site

Repair of university and personally-owned computers and computer equipment.

Equipment Checkout

253-535-7509 • itech@plu.eduWeb site

Media equipment can be checked out for classes and university business.

Equipment Delivery

253-535-7509 • itech@plu.eduWeb site

Delivery of equipment for events and academic classes.

Event Technology Support

253-535-7509 • itech@plu.eduWeb site

Technology equipment and support for your meetings and events.

Google Apps for Education

253-535-7525 • helpdesk@plu.eduWeb site

Google email, chat, calendar, docs, and sites.

Google Calendar

253-535-7525 • helpdesk@plu.eduWeb site

Collaborative calendaring for students, faculty, and staff.

Google Hangouts

253-535-7525 • helpdesk@plu.eduWeb site

Chat by text, voice and video with other Google Apps users.

Google Sites

253-535-7525 • helpdesk@plu.eduWeb site

Easy creation of a web site or digital portfolio.

GoPrint

253-535-7525 • helpdesk@plu.eduWeb site

Print management system for public computer labs on campus.

GradeMaster Test Scanner

253-535-7509 • itech@plu.eduWeb site

Automated scanning and grading of testing forms.

Haley Information Center

253-535-7525 • helpdesk@plu.eduWeb site

Computer workstations in the library available for general use.

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Instructional Design Services

253-535-7509 • itech@plu.eduWeb site

Instructional design services including course design/redesign and technology integration.

Instructional Technologies Service Desk

253-535-7509 • itech@plu.eduWeb site

Get help with instructional technologies and technical support for your events.

Lamination

253-535-7509 • Web site

Get flat materials laminated in plastic film.

Live Video Production

253-535-7509 • itech@plu.eduWeb site

Single or multi-camera video production to capture events and provide live images to large projection screens.

PLU Recordings

253-535-7509 • itech@plu.eduWeb site

Professionally-produced CD albums of Music Department ensembles.

Printers

253-535-7436 • ucomhelp@plu.eduWeb site

Printing and copying services.

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Turnitin Originality Checking

253-535-7509 • sakai@plu.eduWeb site

Web service available via Sakai for reviewing written work for originality.

Web Streaming

253-535-7509 • lutecast@plu.eduWeb site

Stream events live to the web via the LuteCast streaming service.

Workshops

253-535-7509 • itech@plu.eduWeb site

Technology workshops on a variety of topics.

Computers and Software
Computer hardware, software, purchasing, and maintenance

Assistive Technology

253-535-7525 • helpdesk@plu.eduWeb site

Computer equipment and software made available to assist students with disabilities.

Backups

253-535-7525 • helpdesk@plu.eduWeb site

Assistance and instruction provided for backing up University data.

Computer Purchases

253-535-7525 • helpdesk@plu.eduWeb site

Purchasing University-funded computers and computer equipment.

Hardware Support

253-535-7525 • Web site

Support, repair, and maintenance for computers and laptops.

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Macintosh

253-535-7525 • Web site

Get help with your Apple Macintosh desktop or laptop computer.

Microsoft Office

253-535-7525 • Web site

Support for Microsoft Office products like Word, Excel, Powerpoint, Access, and Publisher.

Microsoft Powerpoint

253-535-7525 • helpdesk@plu.eduWeb site

Create presentations.

Microsoft Word

253-535-7525 • helpdesk@plu.eduWeb site

Word processing application.

Preventive Maintenance

253-535-7525 • helpdesk@plu.eduWeb site

Periodic maintenance on university computers and software.

Printers

253-535-7436 • ucomhelp@plu.eduWeb site

Printing and copying services.

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Software Support

253-535-7525 • helpdesk@plu.eduWeb site

Get help with computer software programs, updates, and training.

Software Update Services

253-535-7525 • helpdesk@plu.edu

Automated program that updates software on university computers.

SPSS

253-535-7525 • helpdesk@plu.eduWeb site

Statistical analysis application.

Windows

253-535-7525 • helpdesk@plu.eduWeb site

Get help with Microsoft Windows operating systems.

Workshops

253-535-7509 • itech@plu.eduWeb site

Technology workshops on a variety of topics.

Security, Anti-Virus, and Data Backups
Anti-virus, anti-spam, backups, and cyber safety

Anti-virus Protection

253-535-7525 • helpdesk@plu.eduWeb site

Virus protection for university and personally-owned computers of PLU students, faculty, and staff.

Data Security

253-535-7525 • helpdesk@plu.eduWeb site

Information regarding protection of confidential data.

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Netstor

253-535-7525 • helpdesk@plu.eduWeb site

Store, share, and backup your files on a central server.

Preventive Maintenance

253-535-7525 • helpdesk@plu.eduWeb site

Periodic maintenance on university computers and software.

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Software Update Services

253-535-7525 • helpdesk@plu.edu

Automated program that updates software on university computers.

Trend Micro Internet Security

253-535-7525 • helpdesk@plu.eduWeb site

Anti-virus software for Windows computers.

Information Systems
Banner web and internet native banner (INB)

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Training and Workshops
Technology learning opportunities

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Instructional Design Services

253-535-7509 • itech@plu.eduWeb site

Instructional design services including course design/redesign and technology integration.

Microsoft Access

253-535-7525 • helpdesk@plu.eduWeb site

Create databases and manage data.

Microsoft Excel

253-535-7525 • helpdesk@plu.eduWeb site

Create and work with data in spreadsheets.

Microsoft Office

253-535-7525 • Web site

Support for Microsoft Office products like Word, Excel, Powerpoint, Access, and Publisher.

Microsoft Powerpoint

253-535-7525 • helpdesk@plu.eduWeb site

Create presentations.

Microsoft Word

253-535-7525 • helpdesk@plu.eduWeb site

Word processing application.

Workshops

253-535-7509 • itech@plu.eduWeb site

Technology workshops on a variety of topics.

Web Services
Web site creation and maintenance, PLU search and online directory

Google Apps for Education

253-535-7525 • helpdesk@plu.eduWeb site

Google email, chat, calendar, docs, and sites.

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Online Directory

253-535-7525 • phonedir@plu.eduWeb site

Search and browse people, departments, organizations, and PLU web pages.

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Web Streaming

253-535-7509 • lutecast@plu.eduWeb site

Stream events live to the web via the LuteCast streaming service.

Workshops

253-535-7509 • itech@plu.eduWeb site

Technology workshops on a variety of topics.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A

Anti-virus Protection

253-535-7525 • helpdesk@plu.eduWeb site

Virus protection for university and personally-owned computers of PLU students, faculty, and staff.

Assistive Technology

253-535-7525 • helpdesk@plu.eduWeb site

Computer equipment and software made available to assist students with disabilities.

Audio and Video Duplication

253-535-7509 • itech@plu.eduWeb site

Duplication of non-copyrighted CDs and DVDs.

Audio Recordings

253-535-7509 • itech@plu.eduWeb site

Audio recordings for events and concerts.

Audio Support

253-535-7509 • itech@plu.eduWeb site

Audio support such as microphones and sound reinforcement for University meetings and events.

B

Backups

253-535-7525 • helpdesk@plu.eduWeb site

Assistance and instruction provided for backing up University data.

Big Blue Button

253-535-7509 • sakai@plu.eduWeb site

Online meeting tool available via the Sakai Learning Management system.

C

Classroom Technology

253-535-7509 • itech@plu.eduWeb site

Classroom podia and multimedia technology.

Clickers (Audience Response Systems)

253-535-7509 • itech@plu.eduWeb site

Turning technology clickers and receivers available for checkout.

Computer Purchases

253-535-7525 • helpdesk@plu.eduWeb site

Purchasing University-funded computers and computer equipment.

Computer Repairs

253-535-7525 • helpdesk@plu.eduWeb site

Repair of university and personally-owned computers and computer equipment.

Cyber Safety

253-535-7525 • helpdesk@plu.edu

Protecting your online identity, privacy and personal safety.

D

Data Security

253-535-7525 • helpdesk@plu.eduWeb site

Information regarding protection of confidential data.

Department, Club, Organization Accounts

253-535-7525 • Web site

Email and web accounts for departments, clubs, and organizations.

E

ePass

253-535-7525 • helpdesk@plu.eduWeb site

PLU ePass accounts for accessing the campus network and online resources.

Equipment Checkout

253-535-7509 • itech@plu.eduWeb site

Media equipment can be checked out for classes and university business.

Equipment Delivery

253-535-7509 • itech@plu.eduWeb site

Delivery of equipment for events and academic classes.

Event Technology Support

253-535-7509 • itech@plu.eduWeb site

Technology equipment and support for your meetings and events.

G

Gmail

253-535-7525 • helpdesk@plu.eduWeb site

Google web-accessible email application.

Google Apps for Education

253-535-7525 • helpdesk@plu.eduWeb site

Google email, chat, calendar, docs, and sites.

Google Calendar

253-535-7525 • helpdesk@plu.eduWeb site

Collaborative calendaring for students, faculty, and staff.

Google Groups

253-535-7525 • helpdesk@plu.eduWeb site

Manage mailing and forwarding list and communicate and collaborate with group members.

Google Hangouts

253-535-7525 • helpdesk@plu.eduWeb site

Chat by text, voice and video with other Google Apps users.

Google Sites

253-535-7525 • helpdesk@plu.eduWeb site

Easy creation of a web site or digital portfolio.

GoPrint

253-535-7525 • helpdesk@plu.eduWeb site

Print management system for public computer labs on campus.

GradeMaster Test Scanner

253-535-7509 • itech@plu.eduWeb site

Automated scanning and grading of testing forms.

H

Haley Information Center

253-535-7525 • helpdesk@plu.eduWeb site

Computer workstations in the library available for general use.

Hardware Support

253-535-7525 • Web site

Support, repair, and maintenance for computers and laptops.

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

I

Instructional Design Services

253-535-7509 • itech@plu.eduWeb site

Instructional design services including course design/redesign and technology integration.

Instructional Technologies Service Desk

253-535-7509 • itech@plu.eduWeb site

Get help with instructional technologies and technical support for your events.

K

Kiosks

253-535-7525 • helpdesk@plu.eduWeb site

Computer stations in public areas around campus for checking email.

L

Lab Assistance

253-535-7509 • itech@plu.eduWeb site

Get expert technical assistance with your technology and projects.

Lamination

253-535-7509 • Web site

Get flat materials laminated in plastic film.

Live Video Production

253-535-7509 • itech@plu.eduWeb site

Single or multi-camera video production to capture events and provide live images to large projection screens.

M

Macintosh

253-535-7525 • Web site

Get help with your Apple Macintosh desktop or laptop computer.

Microsoft Access

253-535-7525 • helpdesk@plu.eduWeb site

Create databases and manage data.

Microsoft Excel

253-535-7525 • helpdesk@plu.eduWeb site

Create and work with data in spreadsheets.

Microsoft Office

253-535-7525 • Web site

Support for Microsoft Office products like Word, Excel, Powerpoint, Access, and Publisher.

Microsoft Powerpoint

253-535-7525 • helpdesk@plu.eduWeb site

Create presentations.

Microsoft Word

253-535-7525 • helpdesk@plu.eduWeb site

Word processing application.

N

Netstor

253-535-7525 • helpdesk@plu.eduWeb site

Store, share, and backup your files on a central server.

O

Online Directory

253-535-7525 • phonedir@plu.eduWeb site

Search and browse people, departments, organizations, and PLU web pages.

P

Password

253-535-7525 • helpdesk@plu.eduWeb site

Access to systems requiring login.

PLU Recordings

253-535-7509 • itech@plu.eduWeb site

Professionally-produced CD albums of Music Department ensembles.

POP and IMAP

253-535-7525 • helpdesk@plu.eduWeb site

Settings for email clients like Thunderbird or Outlook.

Preventive Maintenance

253-535-7525 • helpdesk@plu.eduWeb site

Periodic maintenance on university computers and software.

Printers

253-535-7436 • ucomhelp@plu.eduWeb site

Printing and copying services.

S

Sakai Learning Management System

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Software Support

253-535-7525 • helpdesk@plu.eduWeb site

Get help with computer software programs, updates, and training.

Software Update Services

253-535-7525 • helpdesk@plu.edu

Automated program that updates software on university computers.

Spam

253-535-7525 • helpdesk@plu.eduWeb site

Uninvited "junk" email.

SPSS

253-535-7525 • helpdesk@plu.eduWeb site

Statistical analysis application.

T

Trend Micro Internet Security

253-535-7525 • helpdesk@plu.eduWeb site

Anti-virus software for Windows computers.

Turnitin Originality Checking

253-535-7509 • sakai@plu.eduWeb site

Web service available via Sakai for reviewing written work for originality.

V

Vacation Responder

253-535-7525 • helpdesk@plu.eduWeb site

Email tool for sending automatic response when away.

Voicemail

253-535-7525 • helpdesk@plu.eduWeb site

Voice mail service on PLU campus telephones.

W

Web Streaming

253-535-7509 • lutecast@plu.eduWeb site

Stream events live to the web via the LuteCast streaming service.

Windows

253-535-7525 • helpdesk@plu.eduWeb site

Get help with Microsoft Windows operating systems.

Windows Domain Accounts

253-535-7525 • helpdesk@plu.eduWeb site

Access windows computers on campus using a domain account.

Workshops

253-535-7509 • itech@plu.eduWeb site

Technology workshops on a variety of topics.

Search Results

No search has been performed

Anti-virus Protection

253-535-7525 • helpdesk@plu.eduWeb site

Virus protection for university and personally-owned computers of PLU students, faculty, and staff.

Assistive Technology

253-535-7525 • helpdesk@plu.eduWeb site

Computer equipment and software made available to assist students with disabilities.

Audio and Video Duplication

253-535-7509 • itech@plu.eduWeb site

Duplication of non-copyrighted CDs and DVDs.

Audio Recordings

253-535-7509 • itech@plu.eduWeb site

Audio recordings for events and concerts.

Audio Support

253-535-7509 • itech@plu.eduWeb site

Audio support such as microphones and sound reinforcement for University meetings and events.

Backups

253-535-7525 • helpdesk@plu.eduWeb site

Assistance and instruction provided for backing up University data.

Big Blue Button

253-535-7509 • sakai@plu.eduWeb site

Online meeting tool available via the Sakai Learning Management system.

Classroom Technology

253-535-7509 • itech@plu.eduWeb site

Classroom podia and multimedia technology.

Clickers (Audience Response Systems)

253-535-7509 • itech@plu.eduWeb site

Turning technology clickers and receivers available for checkout.

Computer Purchases

253-535-7525 • helpdesk@plu.eduWeb site

Purchasing University-funded computers and computer equipment.

Computer Repairs

253-535-7525 • helpdesk@plu.eduWeb site

Repair of university and personally-owned computers and computer equipment.

Cyber Safety

253-535-7525 • helpdesk@plu.edu

Protecting your online identity, privacy and personal safety.

Data Security

253-535-7525 • helpdesk@plu.eduWeb site

Information regarding protection of confidential data.

Department, Club, Organization Accounts

253-535-7525 • Web site

Email and web accounts for departments, clubs, and organizations.

ePass

253-535-7525 • helpdesk@plu.eduWeb site

PLU ePass accounts for accessing the campus network and online resources.

Equipment Checkout

253-535-7509 • itech@plu.eduWeb site

Media equipment can be checked out for classes and university business.

Equipment Delivery

253-535-7509 • itech@plu.eduWeb site

Delivery of equipment for events and academic classes.

Event Technology Support

253-535-7509 • itech@plu.eduWeb site

Technology equipment and support for your meetings and events.

Gmail

253-535-7525 • helpdesk@plu.eduWeb site

Google web-accessible email application.

Google Apps for Education

253-535-7525 • helpdesk@plu.eduWeb site

Google email, chat, calendar, docs, and sites.

Google Calendar

253-535-7525 • helpdesk@plu.eduWeb site

Collaborative calendaring for students, faculty, and staff.

Google Groups

253-535-7525 • helpdesk@plu.eduWeb site

Manage mailing and forwarding list and communicate and collaborate with group members.

Google Hangouts

253-535-7525 • helpdesk@plu.eduWeb site

Chat by text, voice and video with other Google Apps users.

Google Sites

253-535-7525 • helpdesk@plu.eduWeb site

Easy creation of a web site or digital portfolio.

GoPrint

253-535-7525 • helpdesk@plu.eduWeb site

Print management system for public computer labs on campus.

GradeMaster Test Scanner

253-535-7509 • itech@plu.eduWeb site

Automated scanning and grading of testing forms.

Haley Information Center

253-535-7525 • helpdesk@plu.eduWeb site

Computer workstations in the library available for general use.

Hardware Support

253-535-7525 • Web site

Support, repair, and maintenance for computers and laptops.

Help Desk

253-535-7525 • helpdesk@plu.eduWeb site

Get help for your campus technology needs including computers, campus phones and network connections.

Instructional Design Services

253-535-7509 • itech@plu.eduWeb site

Instructional design services including course design/redesign and technology integration.

Instructional Technologies Service Desk

253-535-7509 • itech@plu.eduWeb site

Get help with instructional technologies and technical support for your events.

Kiosks

253-535-7525 • helpdesk@plu.eduWeb site

Computer stations in public areas around campus for checking email.

Lab Assistance

253-535-7509 • itech@plu.eduWeb site

Get expert technical assistance with your technology and projects.

Lamination

253-535-7509 • Web site

Get flat materials laminated in plastic film.

Live Video Production

253-535-7509 • itech@plu.eduWeb site

Single or multi-camera video production to capture events and provide live images to large projection screens.

Macintosh

253-535-7525 • Web site

Get help with your Apple Macintosh desktop or laptop computer.

Microsoft Access

253-535-7525 • helpdesk@plu.eduWeb site

Create databases and manage data.

Microsoft Excel

253-535-7525 • helpdesk@plu.eduWeb site

Create and work with data in spreadsheets.

Microsoft Office

253-535-7525 • Web site

Support for Microsoft Office products like Word, Excel, Powerpoint, Access, and Publisher.

Microsoft Powerpoint

253-535-7525 • helpdesk@plu.eduWeb site

Create presentations.

Microsoft Word

253-535-7525 • helpdesk@plu.eduWeb site

Word processing application.

Netstor

253-535-7525 • helpdesk@plu.eduWeb site

Store, share, and backup your files on a central server.

Online Directory

253-535-7525 • phonedir@plu.eduWeb site

Search and browse people, departments, organizations, and PLU web pages.

Password

253-535-7525 • helpdesk@plu.eduWeb site

Access to systems requiring login.

PLU Recordings

253-535-7509 • itech@plu.eduWeb site

Professionally-produced CD albums of Music Department ensembles.

POP and IMAP

253-535-7525 • helpdesk@plu.eduWeb site

Settings for email clients like Thunderbird or Outlook.

Preventive Maintenance

253-535-7525 • helpdesk@plu.eduWeb site

Periodic maintenance on university computers and software.

Printers

253-535-7436 • ucomhelp@plu.eduWeb site

Printing and copying services.

Sakai Learning Management System

Service Requests

253-535-7525 • helpdesk@plu.eduWeb site

Submit a service request for computer, phone, and network problems and needs.

Software Support

253-535-7525 • helpdesk@plu.eduWeb site

Get help with computer software programs, updates, and training.

Software Update Services

253-535-7525 • helpdesk@plu.edu

Automated program that updates software on university computers.

Spam

253-535-7525 • helpdesk@plu.eduWeb site

Uninvited "junk" email.

SPSS

253-535-7525 • helpdesk@plu.eduWeb site

Statistical analysis application.

Trend Micro Internet Security

253-535-7525 • helpdesk@plu.eduWeb site

Anti-virus software for Windows computers.

Turnitin Originality Checking

253-535-7509 • sakai@plu.eduWeb site

Web service available via Sakai for reviewing written work for originality.

Vacation Responder

253-535-7525 • helpdesk@plu.eduWeb site

Email tool for sending automatic response when away.

Voicemail

253-535-7525 • helpdesk@plu.eduWeb site

Voice mail service on PLU campus telephones.

Web Streaming

253-535-7509 • lutecast@plu.eduWeb site

Stream events live to the web via the LuteCast streaming service.

Windows

253-535-7525 • helpdesk@plu.eduWeb site

Get help with Microsoft Windows operating systems.

Windows Domain Accounts

253-535-7525 • helpdesk@plu.eduWeb site

Access windows computers on campus using a domain account.

Workshops

253-535-7509 • itech@plu.eduWeb site

Technology workshops on a variety of topics.