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253-535-7525
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helpdesk@plu.edu
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Web siteVirus protection for university and personally-owned computers of PLU students, faculty, and staff.
Anti-virus ProtectionAnyone who uses a computer on the PLU campus network shares responsibility for protecting network services for others. PLU requires that a reliable anti-virus program be installed on any computer connected to the PLU network. Anti-virus protection is installed on all university-owned computers. For personal computers, you can use paid or free anti-virus software. If you're not sure where to start, I&TS staff provide a list of recommended free anti-virus software. Once the anti-virus software is installed, it is critical that you perform regular updates. More information on anti-virus programs is available at
http://www.plu.edu/antivirus/Virus protection for university and personally-owned computers of PLU students, faculty, and staff.User ServicesPLU Help Desk
Mon-Thu: 7:30am-1am
Fri: 7:30am-8pm
Sat: 10am-8pm
Sun: 10am-1am
Special HoursHelp Desk, first floor of the LibrarySecurity, Anti-Virus, and Data Backupsvirus anti-virus Trend Micro protectionTrend Micro
253-535-7525
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helpdesk@plu.edu
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Web siteComputer equipment and software made available to assist students with disabilities.
Assistive TechnologyAssistive Technology is provided in support of the Office of Disability Support Services. Computers and software recommended by Disability Support Services are available on the first floor of Mortvedt Library.Computer equipment and software made available to assist students with disabilities.User Services
Same Hours as Library Building
Mon-Thu: 7:30am-1am
Fri: 7:30am-8pm
Sat: 10am-8pm
Sun: 10am-1am
Special Hours
PLU Help Desk
Mon-Thu: 7:30am-1am
Fri: 7:30am-8pm
Sat: 10am-8pm
Sun: 10am-1am
Special Hours
Help Desk, first floor of the LibraryComputers and Softwaredisability,disabled,kurzweil,braille printer,daisy and real player,dragon naturally speaking,jaws (Job Access with Speech),readplease,mathtalk,reliant Magnifier
253-535-7525
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helpdesk@plu.eduAssistance and instruction provided for backing up University data.
BackupsData stored on your computer should be backed up periodically in the event of a computer failure. Copies of files can be stored on a secondary source such as a central server, portable hard drive or pen drive for use if the original files are lost or damaged. Restoring a file from a backup is often preferable to re-creating a file from scratch. User Support can provide information on the backup options that are available and help determine the best backup approach for your needs.Assistance and instruction provided for backing up University data.User Services
PLU Help Desk
Mon-Thu: 7:30am-1amFri: 7:30am-8pmSat: 10am-8pmSun: 10am-1am
Special Hours
Help Desk, first floor of the LibraryComputers and SoftwareSecurity, Anti-Virus, and Data Backupsbackup storage
Computer PurchasesThe I&TS User Support group is responsible for purchasing University-funded computers. Standards have been defined for brands and models to ensure the consistency and efficiency of service. Warranties are purchased for both desktop and laptop computers: 4 year warranty for desktops and 3 years for laptops.Purchasing University-funded computers and computer equipment.User Services
Mon-Fri: 8am-5pm
Help Desk, first floor of the LibraryComputers and Softwarecomputers, MAC, Windows, desktop, laptop
Computer Repairs
University owned computers are repaired as needed through the Help Desk. Funding for repairs is typically covered when the computer is under warranty. When the warranty expires, repairs are often still made but may be funded by individual departments if sufficient funds are not available.
Personally owned computers: The Help Desk provides limited troubleshooting for software problems on personally owned computers. Hardware related problems can be diagnosed, but are often referred back to the vendor or another repair shop. Availability of this service is limited by space and time available. Individuals with computers that are still covered under warranty should first contact the vendor before having the Help Desk work on any hardware-related problems.Repair of university and personally-owned computers and computer equipment.User Services
Mon-Fri: 8am-5pm
Mon-Fri: 8am-5pmHelp Desk, first floor of the LibraryClassrooms, Labs, and Learning TechnologiesComputers and Softwarecomputers, MAC, Windows, desktop, laptop, repair,fix
Cyber SafetyAny person using computers needs to be aware of online threats and understand how to protect themselves while online. Failure to protect one's identity or privacy can have long-term implications and can lead to loss of personal data, unauthorized use of your computer for illegal activities and can even compromise your personal safety. Installing and regularly updating your antivirus protection can help to protect yourself as well as being aware of common scam tactics that attempt lure you into providing personal information.Protecting your online identity, privacy and personal safety.User Services
PLU Help Desk
Mon-Thu: 7:30am-1amFri: 7:30am-8pmSat: 10am-8pmSun: 10am-1am
Special Hours
Help Desk, first floor of the LibraryAccounts and PasswordsSecurity, Anti-Virus, and Data Backupsvirus spam identity theft facebook myspace
Data SecurityIt is imperative that each person makes every effort to protect confidential data. Central computing systems containing PLU’s business databases are secure and maintained on a regular schedule. The data used, whether it is in electronic or paper form, should be protected by individuals who are responsible for handling the data. Passwords should never be shared and the data should not be accessible to those who do not have a need to view the information. Information regarding protection of confidential data.User Services8am-5pm, M-F8am-5pm M-FHelp Desk, main floor of the Libraryadministrative data, security
Department, Club, Organization Accounts
Special accounts have been created for campus organizations that designate email and web space for the group. Documented requests must be made for for the creation of new Department, Club and Organization email accounts and for changes that need to be made to existing accounts. Requests can be made by completing and submitting a form downloaded from the Help Desk site or by submitting a service request at helpdesk.plu.edu.Email and web accounts for departments, clubs, and organizations.User Services
8am-5pm M-F
8am-5pm M-FHelp Desk, main floor of the LibraryAccounts and Passwords
ePassPLU ePass accounts are essential for all students and faculty in order to use the PLU computer network. Through PLU’s ePass system, you can use e-mail, an expanding set of online services, a rich collection of library research sources and tools, and other services and resources for the exclusive use of the PLU community. The ePass account is a prerequisite for connecting to the PLU network and all other electronic accounts on campus.PLU ePass accounts for accessing the campus network and online resources.User Services8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryAccounts and Passwordsemail network password account
FirefoxMozilla Firefox is the standard web browser at PLU. Written by volunteers, this open source browser is secure, customizable, easy to use and has strong support online. PLU also provides support for Internet Explorer; however, the default configuration on most systems is set to use Firefox.Standard web browser at PLU.User Services8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryComputers and Softwarebrowser Mozilla
GmailPLU’s standard email program, Gmail, is one of many Google Applications available to the PLU community. Accessible on the web from any location via your computer or mobile device, Gmail offers excellent spam protection, email management capabilities, and approximately 7.2GB of space per user (and is constantly growing).Google web-accessible email application.User Services24 x 7 x 365 online8am-5pm, M-FHelp Desk, main floor of the LibraryEmail, Calendar, and Google Appsemail gmail pop imap
Google Apps for EducationGoogle Apps for Education is a package of integrated online applications that makes communicating and collaborating at PLU easier and more efficient. You’ll find email, chat, calendar, Google docs and sites all within Google Apps for Education.Google email, chat, calendar, docs, and sites.User Services24 x 7 x 365 online8am-5pm M-FHelp Desk, main floor of the LibraryEmail, Calendar, and Google AppsClassrooms, Labs, and Learning TechnologiesWeb Servicesemail, Google apps, calendar, chat, talk, sites
Google Calendar
Google calendar is one of several Google Applications available to the PLU community. With Google Calendar you can create multiple calendars, share your calendar with anyone on campus, add a calendar entry while composing or reading an email and access your calendar from your mobile phone. The link to your calendar is found in the upper left hand corner of the screen once logged in to Gmail.
Collaborative calendaring for students, faculty, and staff.User Services24 x 7 x 365 online8am-5pm M-FHelp Desk, main floor of the LibraryEmail, Calendar, and Google AppsClassrooms, Labs, and Learning Technologiesemail, Google apps, calendar
Google ChatGoogle “Chat” is an instant messaging service that can be used to interact with other Google Apps or AIM users that are currently online. In addition to text messages, Google chat also allows you to chat by voice and video. Your conversations happen in real time and are archived and searchable for future reference within you Gmail account.Chat by text, voice and video with other Google Apps users.User Services24 x 7 x 365 online8am-5pm M-FHelp Desk, main floor of the LibraryEmail, Calendar, and Google AppsClassrooms, Labs, and Learning Technologiestalk, Google apps, chat, IM
253-535-8728
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dmc@plu
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Web siteEasy creation of a web site or digital portfolio.
Google SitesGoogle Sites provides templates and tools to easily create and maintain web pages. Within Google Sites, website can be shared with small groups, limited for viewing by just the PLU community or opened up to the world wide web. Sites provides a long list of features that allow you to easily pull in additional content to display on your pages, such as youtube video or real-time calendar information.
Easy creation of a web site or digital portfolio.User Services24 x 7 x 365 onlineDigital Media Center, second floor of the LibraryEmail, Calendar, and Google AppsClassrooms, Labs, and Learning TechnologiesWeb Servicesweb pages Google apps, sites apps sites digital portfolio
GoPrint
GoPrint is PLU's print management system in public labs on campus. Students automatically receive 100 free copy points on their LuteCards at the beginning of fall and spring semesters. Once the free copies have been depleted, students may purchase additional copies at their own expense at luteworld.plu.edu.Print management system for public computer labs on campus.8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryClassrooms, Labs, and Learning TechnologiesComputers and Softwareprinting printers
Haley Information CenterThe Haley Information Center is located on the main floor of Mortvedt Library and provides over 70 computer workstations for general access. A valid ePass account is required to log onto these machines. There are a small number of computers available for use by the public and access is granted to alumni upon request. The atmosphere in the Haley Center promotes both individual and group study and provides immediate access to reference and technology help.Computer workstations in the library available for general use.User Services8am-5pm M-FHelp Desk, main floor of the LibraryClassrooms, Labs, and Learning Technologieshaley computer lab
Hardware SupportI&TS provides support for I&TS-purchased, campus owned computers. Support levels range from repair and maintenance for computers under warranty to basic trouble-shooting for out-of-warranty equipment.Support, repair, and maintenance for computers and laptops.User Services8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryComputers and Softwarehardware repair laptop computer maintenance
253-535-7525
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helpdesk@plu.edu
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Web siteGet help for your campus technology needs including computers, campus phones and network connections.
Help Desk
The I&TS Help Desk offers assistance with campus technology needs including computers, campus phones and network connections. Requests for assistance can be made by phone, email or submitting an online request. If the request cannot be quickly resolved, Help Desk staff members will submit an electronic trouble-ticket. A ticket number will be provided to the caller and the request will be submitted to a specialist for resolution.Get help for your campus technology needs including computers, campus phones and network connections.User Services8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryAccounts and PasswordsEmail, Calendar, and Google AppsNetwork, Wireless, Phones, and Cable TVClassrooms, Labs, and Learning TechnologiesComputers and SoftwareSecurity, Anti-Virus, and Data BackupsTraining and WorkshopsWeb Serviceshelp support, help desk, help, desk, helpdesk, support
Kiosks
Kiosks are computer stations installed in various public areas around campus for the benefit of the PLU community and can be used for a quick check of email, review of a class schedule or to find office hours for faculty.Computer stations in public areas around campus for checking email.User Services8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryEmail, Calendar, and Google Appsemail
Long DistanceLong Distance phone service is available on specific employee/department phones on campus. Departments are billed each month for long distance calls made on assigned phones. Long distance calls can be made on phones in residence halls by purchasing calling cards from a variety of vendors.Long distance phone services.Systems and Communications24 x 7 x 3658am-5pm M-FHelp Desk, main floor of the LibraryNetwork, Wireless, Phones, and Cable TVcalling cards
MacintoshMacintosh computers are based on the Apple operating system. Full support is provided for University-owned computers. Trouble shooting is available for personally owned computers on a space available basis. Get help with your Apple Macintosh desktop or laptop computer.User Services8am-5pm M-F 8am-5pm M-FHelp Desk, main floor of the LibraryComputers and SoftwareApple Mac iMac
Mathematics Placement Survey/Exam
To help ensure placement in appropriate classes at PLU, students are required to take an online Math survey and placement exam. The exam questions cover high school algebra, analytic geometry and trigonometry. The student PLU identification number is required.Take an online Math survey and placement exam.Information SystemsOnline, 24 x 78am - 5pm M-FHelp Desk, main floor of the LibraryInformation Systemsmath, placement
Microsoft Access
Microsoft Access is part of the Microsoft Office suite. Access is used for the creation and reporting of information in databases. Microsoft Office is considered a "standard" program on campus with varying levels of support for the applications within the suite.Create databases and manage data.User Services
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8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryComputers and SoftwareTraining and WorkshopsWord Excel Powerpoint Publisher Access 2003 2007 2010
Microsoft Excel
Microsoft Excel is part of the Microsoft Office suite. Excel is used for tracking budget information and analyzing numerical data. Microsoft Office is considered a "standard" program on campus with varying levels of support for the applications within the suite.Create and work with data in spreadsheets.User Services
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8am-5pm M-FHelp Desk, main floor of the LibraryComputers and SoftwareTraining and WorkshopsWord Excel Powerpoint Publisher Access 2003 2007 2010
253-535-7525
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helpdesk@plu.edu
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Web siteSupport for Microsoft Office products like Word, Excel, Powerpoint, Access, and Publisher.
Microsoft OfficeMicrosoft Office is a suite of programs that include tools for word processing, spreadsheets, presentations and databases. Microsoft Office is considered a “standard” program on campus with varying levels of support for the applications within the suite.Support for Microsoft Office products like Word, Excel, Powerpoint, Access, and Publisher.User Services8am-5pm M-F 8am-5pm M-F Help Desk, main floor of the LibraryComputers and SoftwareTraining and WorkshopsWord Excel Powerpoint Publisher Access 2003 2007 2010
Microsoft PowerPoint
Microsoft PowerPoint is part of the Microsoft Office suite. PowerPoint is used to create presentations and is often used for instructional purposes. Microsoft Office is considered a "standard" program on campus with varying levels of support for the applications within the suite.Create presentations.User Services
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8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryComputers and SoftwareTraining and WorkshopsWord Excel Powerpoint Publisher Access 2003 2007 2010
Microsoft Publisher
Microsoft Publisher is part of the Microsoft Office suite. Publisher is used to create publications and marketing materials. Microsoft Office is considered a "standard" program on campus with varying levels of support for the applications within the suite.Create publications and marketing materials.User Services
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8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryComputers and SoftwareTraining and WorkshopsWord Excel Powerpoint Publisher Access 2003 2007 2010
Microsoft Word
Microsoft Word is part of the Microsoft Office suite. Word is used primarily for word processing, including letter creation as well as the creation of other documents. Microsoft Office is considered a "standard" program on campus with varying levels of support for the applications within the suite.Word processing application.User Services
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NetstorNetstor is a central storage area, available for access by University employees. Files related to academic instruction and business functions, e.g., documents, spreadsheets, presentations and databases, saved on Netstor are automatically backed up on a schedule. Files on Netstor can be accessed on campus from any computer on PLU's network by logging on with one's ePass credentials. Store, share, and backup your files on a central server.Systems and CommunicationsUser Services8am-5pm M-F 8am-5pm, M-F backup storage file
Online DirectoryThe PLU Online Directory provides searching capabilities to include people, departments, and organizations as well as specific word searches. Options for printing or updating the information are available as links at the bottom of the search page. Search and browse people, departments, organizations, and PLU web pages. User Services24 x 7 x 3658am-5pm, M-FWeb Servicesprint directory update
PasswordPasswords, along with a username, are required for access to electronic resources. These resources may contain private data or be available for the exclusive use of the PLU community. Passwords should contain a random series of letters, numbers and special characters and be changed regularly. Among the PLU systems that require passwords are:
ePass: this password is also used for Sakai, Gmail, personal computer registration, car registration, dining plan selection, selected Library databases and other selected electronic resources
Banner: this password is separate from the ePass and includes access to class registration, class schedules and administrative functions of the Banner system
Access to systems requiring login.Information SystemsUser Services8am-5pm M-F8am-5pm M-F Help Desk, main floor of the LibraryAccounts and PasswordsEmail, Calendar, and Google AppsNetwork, Wireless, Phones, and Cable TVComputers and SoftwareSecurity, Anti-Virus, and Data BackupsInformation SystemsWeb Servicesemail, network, Sakai, account
PatchlinkPatchlink is a software utility that updates common software programs found on PLU-owned computers. Updates, also known as patches or fixes, are necessary to provide the optimal security environment. Updates occur after they are made available by software companies and evaluated for campus use. Automated program that updates software on university computers.User Services8am-5pm M-F8am-5pm M-F Help Desk, main floor of the LibraryComputers and SoftwareSecurity, Anti-Virus, and Data Backupscomputer updates, patches
253-535-7525
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helpdesk@plu.eduFraudulent attempts to access personal and financial information.
PhishingPhishing is an attempt to gain access to your personal information in order to steal your money or identity. Information requested may be your account password(s), social security number or other forms of identification. This type of request, often sent through email, may look official or authoritative but is fraudulent. You should never respond to these types of requests. Fraudulent attempts to access personal and financial information.User Services8am-5pm M-F8am-5pm M-F Help Desk, main floor of the LibraryAccounts and PasswordsSecurity, Anti-Virus, and Data Backupsspam, phishing, passwords, security, scam
PhonesPLU provides a campus phone for use in offices and public locations on campus. The digital telephone system services include local calls, voice messaging capabilities and long distance options.Campus telephone services.Systems and Communications8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the LibraryNetwork, Wireless, Phones, and Cable TVphone, campus phone, telephone, voicemail
POP and IMAPTwo options for email client settings are POP ("Post Office Protocol") and IMAP (Internet Message Access Protocol"). If you are using a client such as Thunderbird, you'll need to enter the correct settings in order to connect to your email server. In general, POP settings pull email from the server onto your computer but enable you to view all of your messages only on one computer. IMAP settings enable you to view your messages from any computer and provide the most flexible options for email storage and retrieval. Settings for email clients like Thunderbird or Outlook.User Services8am-5m M-F8am-5pm M-F Help Desk, main floor of the LibraryEmail, Calendar, and Google AppsPOP, IMAP, email settings
Preventive MaintenancePreventive maintenance is performed on campus-owned computers yearly to ensure that potential problems are identified early whenever possible. Computers are cleaned and software updates are made wherever necessary for the smooth functioning of the machines. Since the maintenance takes up to an hour or more, the work is scheduled through the Help Desk to minimize the business impact on the offices throughout campus. Periodic maintenance on university computers and software.User Services8am-5pm M-F8am-5pm M-F Help Desk, main floor of the LibraryEmail, Calendar, and Google AppsComputers and SoftwareSecurity, Anti-Virus, and Data Backupscomputer updates, maintenance, PM
PrintersUniversity Printing is responsible for network-connected laser and multi-function printers in campus offices and public locations. Printing and copying services.User ServicesClassrooms, Labs, and Learning TechnologiesComputers and Softwareprinters, printing, copying
ResNetResNet is the computer network in the Residence Halls that allows you to connect to other resources on the PLU campus network. These resources include wireless access, access to electronic databases, class registration and your connection to the Internet. In order to connect to the PLU network your computer, or other device such as a smart phone, must be registered on the network. Accessing the campus network from Residence Hall rooms.User ServicesMo-Th 7:30am-1am
Fr 7:30am-8pm
Sa 10am-8pm
Su 10am-1amHelp Desk, first floor of the LibraryAccounts and PasswordsNetwork, Wireless, Phones, and Cable TVethernet, wireless, residence hall, personal computer, gatekeeper
253-535-7525
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helpdesk@plu.eduSubmit a service request for computer, phone, and network problems and needs.
Service Requests
Service Requests can be submitted for a variety of phone, network or computer problems and needs. It is helpful to provide as much information as possible on the online request form.Submit a service request for computer, phone, and network problems and needs. User Services
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8am-5pm M-F8am-5pm M-FHelp Desk, main floor of the Library
Software Support
I&TS provides support for a range of standard software applications. Support levels range from trouble-shooting basic problems to more advanced training.Get help with computer software programs, updates, and training. User ServicesM-F,
8am-5pmM-F,
8am-5pmLibrary Help Deskapplications software programs
Spam
Spam is sometimes known as "junk mail". Spam is uninvited, obtrusive and often makes unbelievable offers of fame or fortune. It can also be disguised as a friendly email from a friend asking the recipient to forward the message to friends. The amount of spam received in PLU email accounts has been greatly reduced due to anti-virus and anti-spam protection.Uninvited "junk" email. User Services
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8am-5pm, M-F
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8am-5pm M-FHelp Desk, main floor of the Library
SPSS
SPSS is a statistical computer program often used in business and education for the purpose of improving business processes and analyzing the outcome of research. At PLU, SPSS is used most frequently by faculty and students in the Social Sciences as well as faculty in other departments who perform research within their respective fields of discipline.Statistical analysis application.User Services
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/**/ 8am-5pm M-FHelp Desk, main floor of the LibraryComputers and Softwarestats, psyc, psychology, nursing, science
253-535-7525
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helpdesk@plu.edu
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Web siteSoftware that has gathers information from your computer without your knowledge.
Spyware
Spyware is software that has the ability to gather information from your computer without your knowledge and provide the data to others for marketing or illegal purposes. This software can also slow your computer and the network to a crawl. It is recommended that computer owners install two programs to reduce the intrusion of spyware. Contact the Help Desk for assistance if you suspect that your computer has spyware.Software that has gathers information from your computer without your knowledge.User Services
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8am-5pm M-F
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8am-5pm M-FHelp Desk, main floor of the LibraryComputers and Softwaremalware
Telephone Moves
Campus telephones can be moved to different campus locations on request. Programming is required on the campus phone switch in order to process the move. The information needed to move the phone(s) can be found on the downloadable forms page.Service to move phone to different location. Systems and Communications
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8am-5pm, M-F
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8am-5pm, M-FHelp Desk, main floor of the Libraryphone moves, phone changes
Thunderbird
Thunderbird is an open source email program. Proper setup of the program provides access to any email account. Features in the program include regular updates to the program providing security, searching and archiving capabilities, and filtering for junk and spam messages. Email client program.User Services
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8am-5pm M-FHelp Desk, main floor of the Libraryemail, email client
Trend Micro Internet Security
Trend Micro Internet Security is the anti-virus software installed on PLU-owned Windows computers. The software is set to automatically download updates. This software is no longer provided free for personally owned computers, but free alternatives recommended by I&TS staff can be found here. Anti-virus software for Windows computers.User Services
Online 24x7Online 24x7Help Desk, main floor of the LibrarySecurity, Anti-Virus, and Data Backups
Vacation Responder
Gmail provides a feature for sending an automatic response for times when the owner will be away. To set up the vacation responder, choose Settings when logged into your Gmail account.Email tool for sending automatic response when away. User ServicesOnline 24 x 7Online 24 x 7Help Desk, main floor of the LibraryEmail, Calendar, and Google Appsautoresponse
Voicemail
Voicemail services are available on PLU's digital telephone. The voice mailbox must first be set up in order to use this feature.Voice mail service on PLU campus telephones.User ServicesAvailable 24 x 7M-F 8am-5pmHelp Desk, main floor of the LibraryNetwork, Wireless, Phones, and Cable TVvoice mail,phone,telephone
253-535-8728
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webmast@plu.edu
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Web sitePLU provides several options for creating and maintaining Web sites -- Cascade Server is available for departmental Web sites, and everyone at PLU has access to Google Sites, as well as the ability to set up personal disk space on our Web server.
Web SitesCascade Server
University Communications supports the creation and maintenance of departmental Web sites using Cascade Server.
Request new departmental Web site
Log in to Cascade
Google Sites
Information & Technology Services suppots Google Sites as a tool for maintaining personal or club/organization Web sites.
Log in to Google Sites
More information about Google Sites
Do it Yourself
Want to use HTML or a program like Dreamweaver? Set up your Web space on our server and manage your files directly.
Manage your personal PLU Web space
PLU provides several options for creating and maintaining Web sites -- Cascade Server is available for departmental Web sites, and everyone at PLU has access to Google Sites, as well as the ability to set up personal disk space on our Web server.User ServicesWeb Services
253-535-7525
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helpdesk@plu.eduGet help with Microsoft Windows operating systems.
Windows
Windows is the Microsoft operating system used on PCs. Full support is provided for University-owned computers. Trouble shooting is available for personally owned computers on a space available basis.Get help with Microsoft Windows operating systems.User Services
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/**/8am-5pm M-F
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/**/8am-5pm M-FHelp Desk, main floor of the LibraryComputers and SoftwarePC, Microsoft
Windows Domain AccountsWindows computers on campus generally connect to the network using a domain account and require a username and password login. Most of the logins on campus use the ePass username and password. When you log on to a campus computer, your ePass information is verified in order to provide you with a specific set of network permissions relative to your needs. These Windows accounts are created when a student or employee creates the ePass account.
Supervisors of student employees will need to complete the Student Employee Windows Access form and submit it to User Support.Access windows computers on campus using a domain account.User Services8am-5pm M-F8am-5pm M-F Help Desk, main floor of the LibraryAccounts and PasswordsNetwork, Wireless, Phones, and Cable TVComputers and Softwarewindows login domain
WirelessWireless network connections are available through campus. When using a personally owned device such as a computer or smart phone, the first step is to register the device on PLU’s network. Members of the PLU community must have a current ePass account; guests may use the guest registration when on campus.Connect via wireless to the PLU campus network.Systems and Communications24 x 7 x 3658am-5pm M-FHelp Desk, main floor of the LibraryNetwork, Wireless, Phones, and Cable TVwireless, network, register, Gatekeeper
Email, Calendar, Google Apps
