PLU Help Desk

David Rebar

User Support Team Lead

David Rebar
Phone:
253-535-7463
Office:
Library - Room Basement
Mon - Fri:
8:00 am - 5:00 pm

Biography

I grew up in the Tacoma area and began working for PLU in the Fall of 2000, shortly after graduation from Western Washington University. I started work at PLU as a software support specialist and manager of the main computer lab on campus, which was then located in the University Center.  I was eventually promoted into my current position of User Support Team Lead where I oversee all hardware and software support, computer purchases and the computer replacement cycle for the university, and the operation of the Help Desk.

Responsibilities

Oversight of the I&TS Help Desk

Management of hardware and software support staff

Assist with software related requests

Maintaining the computer replacement cycle for faculty & staff and labs & classrooms

Management of the Help Desk ticketing system

Education

  • BA, Business Administration, Western Washington University, 1999

Areas of Emphasis or Expertise

  • Management Information Systems

Accolades

  • PLU Distinguished Staff and Administrator Award, 2009
  • PLU Leadership Seminar Graduate, 2007-2008
  • ITIL Certification, 2012