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Service Requests
Make a Banner Service Request online. You'll need your PLU ePass username and password.
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Computers & Software
- Getting Support for Computers and Software - How to get help with your computers, peripherals, and software.
- What We Support - A description of the hardware and software supported by the Help Desk.
- Finding the PLU Barcode Number - For some requests you'll need the PLU barcode number of the equipment. This page describes where to find the barcode.
- Purchase Recommendations - Minimal computer purchase recommendations for students.
- Computer Purchases - Information about computer standards and purchases for departments or individuals.
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Software Purchases - Information about software purchases for departments or individuals.
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Windows Updates and Patch Management - Information regarding automated Windows updates on university owned computers.