PLU Help Desk
Internet Access

Internet Access

Internet CablePLU's Systems and Communication Services provides network connectivity for both students and faculty/staff members on campus. Wired and wireless connections are available from many locations around campus.  All devices on the PLU network must be registered to an active member of the PLU community before given access to any network resources.  Assistance with problems related to your network connection is provided through the Help Desk, located on the first floor of the library.

Residential Networking (ResNet)

ResNet is a service we offer to residents of Pacific Lutheran University. Students can access our ethernet network from connections directly in their residence hall rooms. This service gives residents access to all the university's online resources, the internet, e-mail, and newsgroups. Support and assistance with residential networking is conducted through the Help Desk on the first floor of the Library. Further information on network registration can be found here.

The Help Desk

The Help Desk supports and assists residents and faculty and staff with academically-oriented network support. Assistance with computer configuration, network troubleshooting, and internet applications is available to residents over the phone (x7525). Assistance with Microsoft Office and the previously mentioned applications is also available over the phone or in person within the Haley Information Center in the library. Assistance with personally owned laptops is available at the Help Desk; however, please prepared to sign a release of liability form and drop the machine off for repairs.  Troubleshooting times will vary based on technician availability, time of year, and number of current laptops we are working on.