Directory of Services

Archives & Special Collections Primary source materials pertaining to Pacific Lutheran University, the Scandinavian Immigrant Experience, ELCA, and Nisqually Plains Collection.

Ask-a-Librarian

253-535-7507 • library@plu.edu • Web site

Connect with librarians 24/7.

Ask-a-Librarian Connect with librarians 24/7.

Assistive Technology

253-535-7525 • helpdesk@plu.edu • Web site

Computer equipment and software made available to assist students with disabilities.

Assistive Technology Computer equipment and software made available to assist students with disabilities.

Backups

253-535-7525 • helpdesk@plu.edu • Web site

Assistance and instruction provided for backing up University data.

Backups Assistance and instruction provided for backing up University data.

Banner

253-535-7525 • helpdesk@plu.edu • Web site

Integrated database where basic information is shared between all systems.

Banner Integrated database where basic information is shared between all systems.

Banner Advancement

253-535-7525 • helpdesk@plu.edu • Web site

Provides tools to manage the relationships with constituents and alumni.

Banner Advancement Provides tools to manage the relationships with constituents and alumni.

Banner Finance

253-535-7525 • Web site

Management of accounts payable, accounts receivable, assets, grants, budgets, expenses and liabilities.

Banner Finance Management of accounts payable, accounts receivable, assets, grants, budgets, expenses and liabilities.

Banner Financial Aid

253-535-7525 • helpdesk@plu.edu • Web site

Management of admission and registration information with financial aid services.

Banner Financial Aid Management of admission and registration information with financial aid services.

Banner Human Resources

253-535-7525 • helpdesk@plu.edu • Web site

Management for personnel, benefits, and labor budget information.

Banner Human Resources Management for personnel, benefits, and labor budget information.

Banner Payroll

253-535-7525 • helpdesk@plu.edu • Web site

Management tools to process pay, deductions, and taxes.

Banner Payroll Management tools to process pay, deductions, and taxes.

Banner Self Service

253-535-7525 • helpdesk@plu.edu • Web site

Self-service application that allows students, staff, and faculty to access information.

Banner Self Service Self-service application that allows students, staff, and faculty to access information.

Banner Student

253-535-7525 • helpdesk@plu.edu • Web site

Provides the tools for management of administrative and academic functions for students and faculty.

Banner Student Provides the tools for management of administrative and academic functions for students and faculty.

Book Orders

253-535-5026 • Web site

Request books, DVDs, CDs, and other materials for the library.

Book Orders Request books, DVDs, CDs, and other materials for the library.

Books

253-535-7500 • library@plu.edu • Web site

Library catalog to search for books.

Books Library catalog to search for books.

Circulation

253-535-7500 • library@plu.edu • Web site

Front desk assistance for ILL, fines, checking out materials, and course reserves.

Circulation Front desk assistance for ILL, fines, checking out materials, and course reserves.

Common Apps

253-535-7151 • admissions@plu.edu • Web site

Online application system for undergraduate application.

Common Apps Online application system for undergraduate application.

Computer Purchases

253-535-7525 • helpdesk@plu.edu • Web site

Purchasing University-funded computers and computer equipment.

Computer Purchases Purchasing University-funded computers and computer equipment.

Computer Repairs

253-535-7525 • helpdesk@plu.edu • Web site

Repair of university and personally-owned computers and computer equipment.

Computer Repairs Repair of university and personally-owned computers and computer equipment.

Course Reserves

253-535-7175 • library@plu.edu • Web site

Find/place course reserves.

Course Reserves Find/place course reserves.

Cyber Safety

253-535-7525 • helpdesk@plu.edu

Protecting your online identity, privacy and personal safety.

Cyber Safety Protecting your online identity, privacy and personal safety.

DVDs and Videos

253-535-7507 • library@plu.edu • Web site

Search the library catalog for DVDs and videos.

DVDs and Videos Search the library catalog for DVDs and videos.

Data Security

253-535-7525 • helpdesk@plu.edu • Web site

Information regarding protection of confidential data.

Data Security Information regarding protection of confidential data.

Department, Club, Organization Accounts

253-535-7525 • Web site

Email and web accounts for departments, clubs, and organizations.

Department, Club, Organization Accounts Email and web accounts for departments, clubs, and organizations.

Electronic Resources

253-535-7507 • library@plu.edu • Web site

Search through the library's databases for electronic resources.

Electronic Resources Search through the library's databases for electronic resources.

FAMIS

253-535-7380 • fama@plu.edu • Web site

System used by Facilities to manage requests, resources, and scheduling.

FAMIS System used by Facilities to manage requests, resources, and scheduling.

Firefox

helpdesk@plu.edu • Web site

Standard web browser at PLU.

Firefox Standard web browser at PLU.

Gmail

253-535-7525 • helpdesk@plu.edu • Web site

Google web-accessible email application.

Gmail Google web-accessible email application.

GoPrint

253-535-7525 • helpdesk@plu.edu • Web site

Print management system for public computer labs on campus.

GoPrint Print management system for public computer labs on campus.

Google Apps for Education

253-535-7525 • helpdesk@plu.edu • Web site

Google email, chat, calendar, docs, and sites.

Google Apps for Education Google email, chat, calendar, docs, and sites.

Google Calendar

253-535-7525 • helpdesk@plu.edu • Web site

Collaborative calendaring for students, faculty, and staff.

Google Calendar Collaborative calendaring for students, faculty, and staff.

Google Chat

253-535-7525 • helpdesk@plu.edu • Web site

Chat by text, voice and video with other Google Apps users.

Google Chat Chat by text, voice and video with other Google Apps users.

Google Groups

253-535-7525 • helpdesk@plu.edu • Web site

Manage mailing and forwarding list and communicate and collaborate with group members.

Google Groups Manage mailing and forwarding list and communicate and collaborate with group members.

Google Sites

253-535-7525 • helpdesk@plu.edu • Web site

Easy creation of a web site or digital portfolio.

Google Sites Easy creation of a web site or digital portfolio.

Haley Information Center

253-535-7525 • helpdesk@plu.edu • Web site

Computer workstations in the library available for general use.

Haley Information Center Computer workstations in the library available for general use.

Hardware Support

253-535-7525 • Web site

Support, repair, and maintenance for computers and laptops.

Hardware Support Support, repair, and maintenance for computers and laptops.

Help Desk

253-535-7525 • helpdesk@plu.edu • Web site

Get help for your campus technology needs including computers, campus phones and network connections.

Help Desk Get help for your campus technology needs including computers, campus phones and network connections.

Interlibrary Loan

253-535-7508 • ill@plu.edu • Web site

Online interlibrary loan system.

Interlibrary Loan Online interlibrary loan system.

Journals

253-535-7507 • library@plu.edu • Web site

Find journals or the best databases to search for information on a specific topic.

Journals Find journals or the best databases to search for information on a specific topic.

Kiosks

253-535-7525 • helpdesk@plu.edu • Web site

Computer stations in public areas around campus for checking email.

Kiosks Computer stations in public areas around campus for checking email.

Library

253-535-7500 • library@plu.edu • Web site

PLU's library

Library PLU's library

Library Catalog

253-535-7500 • library@plu.edu • Web site

Search or browse through the catalog.

Library Catalog Search or browse through the catalog.

Library Hours

253-535-7500 • library@plu.edu • Web site

Semester schedule for the library.

Library Hours Semester schedule for the library.

Library Instruction

253-535-7500 • library@plu.edu • Web site

Information regarding library instruction sessions.

Library Instruction Information regarding library instruction sessions.

Long Distance

253-535-7525 • helpdesk@plu.edu

Long distance phone services.

Long Distance Long distance phone services.

Macintosh

253-535-7525

Get help with your Apple Macintosh desktop or laptop computer.

Macintosh Get help with your Apple Macintosh desktop or laptop computer.

Mathematics Placement Survey/Exam

253-535-7525 • helpdesk@plu.edu • Web site

Take an online Math survey and placement exam.

Mathematics Placement Survey/Exam Take an online Math survey and placement exam.

Microsoft Access

253-535-7525 • helpdesk@plu.edu • Web site

Create databases and manage data.

Microsoft Access Create databases and manage data.

Microsoft Excel

253-535-7525 • helpdesk@plu.edu • Web site

Create and work with data in spreadsheets.

Microsoft Excel Create and work with data in spreadsheets.

Microsoft Office

253-535-7525 • Web site

Support for Microsoft Office products like Word, Excel, Powerpoint, Access, and Publisher.

Microsoft Office Support for Microsoft Office products like Word, Excel, Powerpoint, Access, and Publisher.

Microsoft Powerpoint

253-535-7525 • helpdesk@plu.edu • Web site

Create presentations.

Microsoft Powerpoint Create presentations.

Microsoft Publisher

253-535-7525 • helpdesk@plu.edu • Web site

Create publications and marketing materials.

Microsoft Publisher Create publications and marketing materials.

Microsoft Word

253-535-7525 • helpdesk@plu.edu • Web site

Word processing application.

Microsoft Word Word processing application.

Music

253-535-7500 • library@plu.edu • Web site

Find music.

Music Find music.

Netstor

253-535-7525 • helpdesk@plu.edu • Web site

Store, share, and backup your files on a central server.

Netstor Store, share, and backup your files on a central server.

Online Directory

253-535-7525 • phonedir@plu.edu • Web site

Search and browse people, departments, organizations, and PLU web pages.

Online Directory Search and browse people, departments, organizations, and PLU web pages.

Online Resource Databases

253-535-7500 • Web site

Search or browse through PLU's databases for online articles and resources.

Online Resource Databases Search or browse through PLU's databases for online articles and resources.

POP and IMAP

253-535-7525 • helpdesk@plu.edu • Web site

Settings for email clients like Thunderbird or Outlook.

POP and IMAP Settings for email clients like Thunderbird or Outlook.

Password

253-535-7525 • helpdesk@plu.edu • Web site

Access to systems requiring login.

Password Access to systems requiring login.

Patchlink

253-535-7525 • helpdesk@plu.edu • Web site

Automated program that updates software on university computers.

Patchlink Automated program that updates software on university computers.

Phishing

253-535-7525 • helpdesk@plu.edu • Web site

Fraudulent attempts to access personal and financial information.

Phishing Fraudulent attempts to access personal and financial information.

Phones

253-535-7525 • helpdesk@plu.edu • Web site

Campus telephone services.

Phones Campus telephone services.

Preventive Maintenance

253-535-7525 • helpdesk@plu.edu • Web site

Periodic maintenance on university computers and software.

Preventive Maintenance Periodic maintenance on university computers and software.

Printers

253-535-7436 • ucomhelp@plu.edu • Web site

Printing and copying services.

Printers Printing and copying services.

R25

253-535-7450 • events@plu.edu • Web site

Software used to track and reserve campus locations and resources.

R25 Software used to track and reserve campus locations and resources.

Reference

253-535-7507 • library@plu.edu • Web site

Research assistance.

Reference Research assistance.

ResNet

253-535-7525 • helpdesk@plu.edu • Web site

Accessing the campus network from Residence Hall rooms.

ResNet Accessing the campus network from Residence Hall rooms.

Research Help

253-535-7507 • library@plu.edu • Web site

Search for articles and find research help.

Research Help Search for articles and find research help.

SPSS

253-535-7525 • helpdesk@plu.edu • Web site

Statistical analysis application.

SPSS Statistical analysis application.

Service Requests

253-535-7525 • helpdesk@plu.edu • Web site

Submit a service request for computer, phone, and network problems and needs.

Service Requests Submit a service request for computer, phone, and network problems and needs.

Software Support

253-535-7525 • helpdesk@plu.edu • Web site

Get help with computer software programs, updates, and training.

Software Support Get help with computer software programs, updates, and training.

Spam

253-535-7525 • helpdesk@plu.edu • Web site

Uninvited "junk" email.

Spam Uninvited "junk" email.

Spyware

253-535-7525 • helpdesk@plu.edu • Web site

Software that has gathers information from your computer without your knowledge.

Spyware Software that has gathers information from your computer without your knowledge.

Telephone Moves

253-535-7525 • helpdesk@plu.edu • Web site

Service to move phone to different location.

Telephone Moves Service to move phone to different location.

Thunderbird

253-535-7525 • helpdesk@plu.edu • Web site

Email client program.

Thunderbird Email client program.

Trend Micro Internet Security

253-535-7525 • helpdesk@plu.edu • Web site

Anti-virus software for Windows computers.

Trend Micro Internet Security Anti-virus software for Windows computers.

Vacation Responder

253-535-7525 • helpdesk@plu.edu • Web site

Email tool for sending automatic response when away.

Vacation Responder Email tool for sending automatic response when away.

Voicemail

253-535-7525 • helpdesk@plu.edu • Web site

Voice mail service on PLU campus telephones.

Voicemail Voice mail service on PLU campus telephones.

Windows

253-535-7525 • helpdesk@plu.edu • Web site

Get help with Microsoft Windows operating systems.

Windows Get help with Microsoft Windows operating systems.

Windows Domain Accounts

253-535-7525 • helpdesk@plu.edu • Web site

Access windows computers on campus using a domain account.

Windows Domain Accounts Access windows computers on campus using a domain account.

Wireless

253-535-7525 • Web site

Connect via wireless to the PLU campus network.

Wireless Connect via wireless to the PLU campus network.

ePass

253-535-7525 • helpdesk@plu.edu • Web site

PLU ePass accounts for accessing the campus network and online resources.

ePass PLU ePass accounts for accessing the campus network and online resources.

I&TS Service Directory

Accounts and Passwords

Email, Calendar, and Google Apps

Network, Wireless, Phones, and Cable TV

Classrooms, Labs, and Learning Technologies

Computers and Software

Library Services

Security, Anti-Virus, and Data Backups

Information Systems

Training and Workshops

Web Services