LuteCard Services

Card Features

Your ID card is loaded with your personal financial and building access privileges. Protect it like you would a credit card or drivers license.  Report lost or stolen cards right away!


Meal Plans:
All students living on-campus are required to have a meal plan, excluding South Hall residents. When you register for your meal plan, money is automatically loaded onto your Lutecard in the form of dining dollars and LuteBucks.  To sign up for a meal plan, change your meal plan, or cancel your meal plan, check the Meal Plan section  If you don't have a meal plan or want to buy more Dining Dollars or  LuteBucks you can!  Phone or visit the Concierge Desk!
LuteCard Questions?

Lose it? Damage it? Not working? Contact Concierge Services 253-535-7411 concierg@plu.edu

LuteBuck$:
Need to Print at 11:55pm?  Don't have quarters for laundry?  Can't get that dollar bill into the change machine?  Load your PLU ID card with cash and always have access to vending services.  Just like a debit card but without the fees! LuteBuck$ are accepted at most on-campus vending machines, all campus restaurants, bookstore, laundry machines, and a wide variety of other places.

Get LuteBucks Now....

Building Access:
Your Lutecard works as a card key.  The Building Access Office will load your card with custom access levels based on campus living, work, study, and recreation spaces.  Your supervisor/advisor submits an online form to the Access Services for work and co-curricular spaces. Your student status should automatically give you access privileges to living and other campus spaces. Don't have the right access?  Contact Concierge or Access Services!

On-Campus Events:
Most of PLU's on-campus events require showing your LuteCard at the door. PLU students often get discounts on tickets to music concerts, and various other on-campus events, but only if they have their LuteCard with them!

Sports Facilities:
Your LuteCard will allow you to access PLU's sports facilities, such as Names Fitness Center, free of charge!

General Card Policies

Cardholder Responsibilities: Lutecards are the property of Pacific Lutheran University and it is your responsibility to ensure that the lutecard is properly taken care of and is in good and working condition at all times. You may not alter or deface your lutecard in any manner, this includes punching holes or attaching stickers to the lutecard.

Lutecards and the privileges they support, including meal plans, declining balances, and building access, are not transferable. Under no circumstances are you to provide your lutecard to another individual for any purpose.

If your card is lost or stolen, it is your responsibility to report it immediately to the Campus Concierge at 253-535-7411 or Campus Safety at 253-535-7441.

PLU is not liable for damages or losses due to unreported lost or stolen lutecards. Lost cards may result in a security risk. Not reporting a lost card immediately may result in the student being referred to the Student conduct System and /or employee being referred to Human Resources.

Invalid cards: When a card is replaced the missing card is reported lost. All lost cards return a message of "Confiscate Card" in card reader machines across campus.  Attempting to use the card previously reported lost will result in confiscation of the card. Cards are also reported lost when students graduate or withdraw from the university. This prevents the cards from being used as if they were valid.

Using someone else's card: If someone attempts to use a card which does not belong to them, it will be confiscated and coded as lost.  The card holder will need to purchase a new card.   ID cards and the services (including meal plans) associated with them may only be used by the student it was issued to; a card may not be lent to another person. This is considered misuse of university property and may result in disciplinary action. Further explanation can be found in the Student Handbook.

Damaged Cards: A card may be confiscated if the information (including the picture) is no longer recognizable, or if the card has been damaged, making it difficult to use.  The need to confiscate a card is left to the discretion of cashiers. There is a fee to replace a damaged card as well as a fee to replace a lost card.

LuteBuck$ Policies

  • LuteBuck$ are refundable but not transferable to another persons card
  • Cash withdrawals are not authorized
  • Deposits are usually available immediately. LuteBuck$  purchased with foreign and/or out-of-state checks may be held until the check clears the bank
  • The card holder may request a statement of transactions online at request a statement.
  • Merchandise will be accepted for return according to the refund policy of each establishment. Cash refunds will not be given for returned merchandise. A credit will be made to the card holder's account within one working day after receiving an approved request.
  • All transactions debited through the use of a LuteCard are final at the point and time of sale. The card holder is responsible for verifying the amount of each card transaction. It is the card holder's responsibility to keep receipts of their purchases as verification for spending.
  • Returned checks are subject to all check collection procedures of the University
  • The card holder is responsible for immediately reporting a lost or stolen LuteCard. Pacific Lutheran University is not liable for damages due to lost or stolen cards.
  • Cards can be reported lost online or by calling.....

Concierge Services 253-535-7411
 or
 Campus Safety 253-535-7441

  • The terms of this agreement begin when the card holder purchases LuteBuck$. This agreement expires only upon graduation, formal withdrawal from the university or termination of employment from PLU. Any balance remaining on account at the expiration of this agreement will be refunded with a written request at the Concierge Services. Evidence of graduation, formal withdrawal from the university, or termination of employment must be submitted at the time of the refund request. Refund checks will be mailed within 30 days after receiving such request, and will be sent to the address provided at the time the refund is requested.
  • The LuteCard and all associated forms, records and transcripts are the property of Pacific Lutheran University. Use of the card may be revoked at any time.
  • The card holder agrees to abide by all rules, regulations, policies and procedures specified by Pacific Lutheran University. Violations of such rules, regulations, policies and/or procedures may result in cancellation of a card holder's account and/or referral to the PLU Conduct System.
  • Future changes in the terms and conditions regulating use of this card will apply to all cards in circulation and use at that time, they will supersede all previous terms and conditions.