Student Services

Student Holds

There are many types of holds that are placed on student accounts and records for different circumstances. Each hold prevents basic University privileges, such as, but not limited to the right to register, add/drop classes, cash checks or receive copies of unofficial/official transcripts or a diploma. Listed below are types of holds that are placed on accounts and the offices to contact regarding them.

Academic Hold

Academic Hold

The Registrar’s Office places Academic Holds on students with academic standing issues who must contact the Registrar. Registration for classes is not allowed until removed by the Registrar’s Office.

Responsible Office

Registrar’s Office

Contact Information

(253) 535-7131

Academic Probation Hold

Academic Probation Hold

Students on academic probation must meet with an advisor in the Academic Advising Office no later than the tenth day of the semester.  Failure to do so will place students on an academic probation hold. Students on this hold may not add or drop classes or register.

Responsible Office

Academic Advising

Contact Information

(253) 535-7459

Admissions Hold

Admissions Hold

Responsible Office

Office of Admissions

Contact Information

(253) 535-7151

Collection Hold

Collection Hold

The collection hold will remain on a student account until the balance is paid in full including any interest, collection, or legal fees. Once the account is paid in full this hold will become a collection paid hold.  Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable Department.

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

Collection Paid Hold

Collection Paid Hold

The collection paid hold will permanently remain on a student account. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

Collection Write-Off Hold

Collection Write-Off Hold

The collection write-off hold prohibits a student from returning to the university and/or receiving a diploma or transcripts.  The balance written off on the student account must be paid prior to receiving university services.  Once the account is paid in full this hold will become a Collection Paid Hold.  Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

Collection Perkins Hold

Collection Perkins Hold

The Perkins collection hold will remain on a student account until the balance is paid in full including any interest, collection, or legal fees. Once the account is paid in full this hold will become a collection paid hold.  Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.

Responsible Office

Student Loans

Contact Information

(253) 535-8361

Credit Balance Hold

Credit Balance Hold

Any student with a credit balance on their student account who is not registered for a future term or is listed as a graduating senior, will be placed on a Credit Balance Hold. The Revised Code of Washington (RCW) 63.29 Uniform Unclaimed Property Act requires the university to forward all unclaimed student account balances to the Washington State Department of Revenue unless the student requests a refund or donates their credit balance to the university. This hold will prevent the release of a student’s university transcript.

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

Exit Interview Hold

Exit Interview Hold

If a student does not complete their Federal Perkins or Nursing Student Loan exit interview upon leaving the university, a hold will be put on the student account until complete. This hold will prevent the release of a student’s university transcript.

Responsible Office

Student Loans

Contact Information

(253) 535-8361

Financial Hold

Financial Hold

If a student account is past due, a financial hold will be placed on the account. This hold will prevent the release of a student’s university transcript and registration.

Responsible Office

Student Services Center

Contact Information

(253) 535-7161

In School Promissory Note Hold

In School Promissory Note Hold

Contact your assigned Student Services Center Counselor for details.

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

International Hold

International Hold

An International Hold is for international students who failed to comply with immigration or academic related requirements. For example, a hold will be placed on a new student’s record who fails to do a physical check in with International Student Services and brings in their immigration related documents.

Responsible Office

Office of International Student Services

Contact Information

(253) 535-8294

Junior Review Hold

Junior Review Hold

Students who have not submitted the Junior Review form are not allowed to register until the form is submitted to the Registrar’s Office.

Responsible Office

Registrar’s Office

Contact Information

(253) 535-7131

Medical Hold

Medical Hold

A medical hold prevents a student from registering if Health Center has not received the Medical History Form or if the student does not have the necessary immunizations.

Responsible Office

Health Center

Contact Information

(253) 535-7337

Monthly Payment Plan Hold

Medical Hold

Responsible Office

Student Services Center

Contact Information

(253) 535-7161

No Address Hold

No Address Hold

All students are required to keep a current permanent address with the university. If mail becomes undeliverable, an address hold will be placed on a student’s account.

Responsible Office

Student Services Center

Contact Information

(253) 535-7161

Non-Sufficient Funds Hold

Non-Sufficient Funds Hold

Any student who has written two non-sufficient funds checks or has had checks returned for other reasons will be permanently placed on a Non-Sufficient Funds Hold. Any student with this hold is prohibited from writing checks to any University department.

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

Out-of-School Promissory Note Hold

Out-of-School Promissory Note Hold

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

Payment Option Hold

Payment Option Hold

All students are required to sign an online payment contract and select a payment option for each academic year they attend.

Responsible Office

Student Services Center

Contact Information

(253) 535-7161

Pre-Collections Hold

Pre-Collections Hold

If a student has a delinquent balance over 60 days their account or loan may be placed on a Pre-Collection Hold and assessed a $25.00 pre-collection fee.

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

Residential Life Hold

Residential Life Hold

A Residential Life Hold is put on if a student has not completed a Confirmation of Living at Home Form or the Housing and Meal Plan Contract by the established deadline. This hold prohibits a student from adding or dropping classes, a university transcript and viewing student grades.

Responsible Office

Residential Life

Contact Information

(253) 535-7200

Restricted from Campus Hold

Restricted from Campus Hold

PLU Campus Safety can place a Restricted from Campus Hold on a student. This restricts the student from access to any university property and privileges.

Responsible Office

Campus Safety

Contact Information

(253) 535-7441

Student Life Hold

Student Life Hold

Responsible Office

Office of Student Life

Contact Information

(253) 535-7191

Study Away Hold

Study Away Hold

Responsible Office

Wang Center for International Programs

Contact Information

(253) 535-7577

Transcript Hold (from other institution)

Transcript Hold (from other institution)

Students must submit official final transcripts to the Registrar’s office as part of their Admissions In-processing. Registration is not allowed until the transcript is received.

Responsible Office

Registrar’s Office

Contact Information

(253) 535-7131

Write-off Hold

Write-off Hold

Responsible Office

Accounts Receivable

Contact Information

(253) 535-7115

Veteran's Hold

Veteran's Hold

Responsible Office

Student Services Center

Contact Information

(253) 535-8317 or (253) 535-8029

For description on holds not listed, you may contact the Student Services Center for assistance.