Student Holds

There are many types of holds that are placed on student accounts and records for different circumstances. Each hold prevents basic university privileges, such as, but not limited to the right to register, add/drop classes, cash checks or receive copies of unofficial/official transcripts or a diploma. Listed below are types of holds that are placed on accounts and the offices to contact regarding them.

Academic Hold

The Registrar’s Office places Academic Holds on students with academic standing issues who must contact the Registrar. Registration for classes is not allowed until removed by the Registrar’s Office.

Responsible Office

Registrar’s Office

Contact Information

253-535-7131

Academic Probation Hold

Students on academic probation must meet with an advisor in the Academic Advising Office no later than the 10th day of the semester. Failure to do so will place students on an academic probation hold. Students on this hold may not add or drop classes or register.

Responsible Office

Academic Advising

Contact Information

253-535-7459

Admissions Hold
Responsible Office

Office of Admissions

Contact Information

253-535-7151

Collection Hold

The collection hold will remain on a student account until the balance is paid in full including any interest, collection, or legal fees. Once the account is paid in full this hold will become a collection paid hold. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable Department.

Responsible Office

Student Accounts

Contact Information

253-535-7115

Collection Paid Hold

The collection paid hold will permanently remain on a student account. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.

Responsible Office

Student Accounts

Contact Information

253-535-7115

Collection Write-Off Hold

The collection write-off hold prohibits a student from returning to the university and/or receiving a diploma. The balance written off on the student account must be paid prior to receiving university services. Once the account is paid in full this hold will become a Collection Paid Hold. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.

Responsible Office

Student Accounts

Contact Information

253-535-7115

Collection Perkins Hold

The Perkins collection hold will remain on a student account until the balance is paid in full including any interest, collection, or legal fees. Once the account is paid in full this hold will become a collection paid hold. Any student wishing to return to the university must pay in full all of their estimated charges prior to registration. Clearance to return to the university is issued by the Accounts Receivable or Student Loan Department.

Responsible Office

Student Loans

Contact Information

253-535-8056

Credit Balance Hold

Any student with a credit balance on their student account who is not registered for a future term or is listed as a graduating senior, will be placed on a Credit Balance Hold. The Revised Code of Washington (RCW) 63.29 Uniform Unclaimed Property Act requires the university to forward all unclaimed student account balances to the Washington State Department of Revenue unless the student requests a refund or donates their credit balance to the university. This hold will prevent the release of a student’s university transcript.

Responsible Office

Student Accounts

Contact Information

253-535-7115

Exit Interview Hold

If a student does not complete their Federal Perkins or Nursing Student Loan exit interview upon leaving the university, a hold will be put on the student account until complete. This hold will prevent the release of a student’s university transcript.

Responsible Office

Student Loans

Contact Information

253-535-8056

Financial Hold

If a student account is past due, a financial hold will be placed on the account. This hold will prevent a student’s class registration.

Responsible Office

Student Accounts

Contact Information

253-535-7115

In School Promissory Note Hold

Please contact the Student Accounts Office.

Responsible Office

Student Accounts 

Contact Information

253-535-7115

International Hold

An International Hold is for international students who failed to comply with immigration or academic related requirements. For example, a hold will be placed on a new student’s record who fails to do a physical check in with International Student Services and brings in their immigration related documents.

Responsible Office

Office of International Student Services

Contact Information

253-535-7264

Junior Review Hold

Students who have not submitted the Junior Review form are not allowed to register until the form is submitted to the Registrar’s Office.

Responsible Office

Registrar’s Office

Contact Information

253-535-7131

Medical Hold

A medical hold prevents a student from registering if Health Center has not received the Medical History Form or if the student does not have the necessary immunizations.

Responsible Office

Health Center

Contact Information

253-535-7337

Monthly Payment Plan Hold

If a Nelnet Monthly Payment Plan is past due, a monthly payment plan hold will be placed on the account.  This hold will prevent registration.

Responsible Office

Business Office Cashier

Contact Information

253-535-7117

No Address Hold

All students are required to keep a current permanent address with the university. If mail becomes undeliverable, an address hold will be placed on a student’s account.

Responsible Office

Student Financial Services

Contact Information

253-535-7161

Non-Sufficient Funds Hold

Any student who has written two non-sufficient funds checks or has had checks returned for other reasons will be permanently placed on a Non-Sufficient Funds Hold. Any student with this hold is prohibited from writing checks to any university department.

Responsible Office

Business Office Cashier

Contact Information

253-535-7117

Out-of-School Promissory Note Hold
Responsible Office

Student Accounts

Contact Information

253-535-7115

Payment Option Hold

All students are required to sign an online payment contract and select a payment option for each academic year they attend.

Responsible Office

Student Financial Services

Contact Information

253-535-7161

Residential Life Hold

A Residential Life Hold is put on if a student has an outstanding requirement or document.

Responsible Office

Residential Life

Contact Information

253-535-7200

Restricted from Campus Hold

PLU Campus Safety can place a Restricted from Campus Hold on a student. This restricts the student from access to any university property and privileges.

Responsible Office

Campus Safety

Contact Information

253-535-7441

Student Life Hold
Responsible Office

Student Rights and Responsibilities

Contact Information

Connie Gardner: 253-535-7018

Study Away Hold
Responsible Office

Wang Center for Global and Community Engaged Education

Contact Information

253-535-7577

Transcript Hold (from other institution)

Students must submit official final transcripts to the Registrar’s office as part of their Admissions In-processing. Registration is not allowed until the transcript is received.

Responsible Office

Registrar’s Office

Contact Information

253-535-7131

Write-off Hold
Responsible Office

Student Accounts

Contact Information

253-535-7115

Veteran's Hold
Responsible Office

Student Financial Services

Contact Information

253-535-8317 or 253-535-8029

For description on holds not listed, you may contact the Office of Student Financial Services for assistance. {NEEDS TO BE CHECKED}