Yang Cao
Harstad Residence Hall
Tacoma, WA 98447
(253) 538-2394
caoya@plu.edu
Objective: Front desk student worker
in Harstad Hall for the Fall 2007 semester
Qualifications
-
Experience providing customer service
- Fluent in Chinese, English, and Suzhou local language
- Experience using Microsoft Excel, Word, and
PowerPoint
-
Enjoy helping others and able to communicate
successfully
Education
Bachelor of Business
Administration, anticipated: May 2011
Pacific Lutheran University,
Tacoma, Washington
Relevant
Studies
Linear Models and Calculus Value Creation in Global Environment
Embassy
Center for English Study Current Dance
RELEVANT EXPERIENCE
Customer
Service
-
Experience providing quality customer service to
customers as a waitress
-
Served customers, took orders both in person and
over the phone
Leadership
-
Assembled classmates to visit and entertain orphans
in Suzhou, China
-
Assembled classmates to
visit Senior Citizen in Suzhou,
China
-
Organize my Business Team
in Pacific Lutheran
University, Tacoma, WA
EMPLOYMENT
12/2006-1/2007 Waitress Pizza
Hut, Suzhou, China
Community Service
2003-2004 Volunteer, Lida
Middle School, Suzhou, China
