Healthcare team members face conflict on a daily basis working with the difficult, the angry, the sensitive, the negative, the insubordinate, and the unhappy. It arises in countless ways, and its effects can be devastating—both psychologically and physically. But a thorough understanding of workplace conflict can improve each team member’s ability to handle rifts and manage conflicts constructively, instilling hope and a new resolve to improve healthcare. This workshop will give you the tools to effectively manage the interpersonal, organizational, and intra-organizational conflicts prevalent in your turbulent healthcare environment.
Contact Hours: 5.5 Clock Hours: 6.6
Fee: $99.00
For more information contact PLU CNE at 253-535-7683 or ccnl@plu.edu
