Notice Date
April 30, 2008
Closing Date
Subject to immediate closure
Salary
A21; Exempt; Salary, DOE + excellent benefits package
Work Schedule
FT; Monday – Friday; 9:30am – 6:30pm
*May work other schedules as assigned; Schedule varies due to event schedule.
General Description
The Catering manager oversees all aspects of the day-to-day operations of the facility, the successful implementation of the facility’s events; and the standards, procedures, and supervision of staff associated with the Catering operation. Under the general direction of the Director, ensures clean, efficient and quality service to customers. Reports to the Director of Dining & Culinary Services.
Essential Functions And Responsibilities
- Supervises front of the house staff and student employees.
- Conducts weekly meetings with direct reporting full and part time regular staff.
- Conducts monthly meeting with direct reporting temporary staff.
- Provide clear instructions, effective criticism, and redirection.
- Responsible for ensuring all employees/units are operating within the guidelines of the Pierce County Health Department.
- Evaluates employee performance for direct reporting staff and temporary personnel, following guidelines of performance appraisal set by the PLU human resources department.
- Develop, maintain, and modify an effective orientation process for direct reporting employees.
- Key role as mentor for Student employee and Student manager program.
- Provides on the job training, including but not limited to: management techniques, appropriate disciplinary procedures, and professionalism.
- Attends and participates in Student Manager Meetings.
- Evaluates student management performance each semester, utilizing guidelines of performance appraisal outlined by the PLU human resource department.
- Incorporate links to academic coursework as part of training experience.
- Maintains appropriate quality and professional standards on designated shift.
- Performs other duties as assigned.
Knowledge, Skills, and Abilities
- Working knowledge of food service sanitation procedures.
- Proficient with Word and Excel and familiarity with Project, Publisher, Microsoft Windows Office Suite.
- Ability to mutlitask, and extensive understanding of customer service principles and service recovery.
- Excellent interpersonal skills and customer service orientation to be applied in our team environment.
- Excellent problem solving and time management skills.
- Excellent communication skills, both oral and written.
Working Conditions
- Will be exposed to hot, dry, cold, wet, and/or humid conditions.
- Will often work with and around standard kitchen/dish room equipment that requires personal protective equipment.
Physical Requirements
- Ability to stand/walk up to 4 hours without a break.
- Ability to bend/stoop grasp objects, climb ladders, lift loads up to 50 lbs unassisted and push/pull carts weighing up to 100 lbs unassisted.
- Ability to visually examine products for quality and signage/labeling accuracy.
Required Qualifications
- Three years of progressive experience in food service management.
- High school diploma/GED required; Bachelor's degree in a related field desired.
- Must possess a valid Washington State Food Handler's Permit.
- Must possess a valid driver's license. Must have had a valid driver's license for at least 2 years.
- Finalist candidates must satisfactorily complete pre-employment background check, physical exam, pass PLU's internal Driver's Certification Training, and provide an original copy of their Driving Record (5 yr Employment Abstract).
Application Procedure
Submit university application, cover letter, and resume to:
Human Resource Services
Pacific Lutheran University
Tacoma, WA 98447
PH: (253) 535-7185
Fax: (253) 535-8431
humr@plu.edu
Download the University application or to request one, please call (253) 535-7185.
Pacific Lutheran University (PLU) is a comprehensive institution with
an enrollment of approximately 3600, including international students
from two dozen countries. Located on the Pacific Rim in a uniquely
scenic region, the university's campus is 40 miles south of Seattle in
suburban Tacoma, Washington. As a "New American College," PLU accents
integration between its liberal arts program and professional degrees
in the arts, business, education, nursing, and physical education, and
embraces its primary mission of educating students for lives of
thoughtful inquiry, service, leadership, and care. PLU enjoys a healthy
and progressive relationship with the Evangelical Lutheran Church in
America (ELCA). The University is committed to diversity, endorses the
goals of equal opportunity and affirmative action, and actively seeks
applications from women and persons of color.
