Notice Date
April 22, 2008
Closing Date
Subject to immediate closure
Salary
S05; $11.43 - $12.55 per hour, DOE
Work Schedule
On-Call; Hours and days flexible, as needed
General Description
The Data Entry Assistant works under the management of the Membership Manager to insure the accuracy and accountability of the listener/member database for KPLU. The Data Entry Assistant performs routine batch entry and electronic posting tasks daily in the database program, “Enterprise”. The Data Entry Assistant is responsible for data integrity as he/she assists in data processing and information retrieval for Listener Support.
Essential Functions And Responsibilities
- Responsible to enter daily lockbox check payments and electronic payments via credit cards from listener support activities.
- Provide additional support with data input of pledges, corrections/changes, and customer service call backs during station pledge drive activities.
- Set up new accounts for membership and set up installment payment plans in Enterprise.
- Assists Customer Service and KPLU General Manager with background information on donors’ accounts and reports as needed.
- Handle bounces and “unsubscribe” opt-out email addresses.
- Responsible for data changes from telemarketing monthly report and any other reports with changes or corrections.
- Writing letters for write-offs on installments, tributes, etc.
- Handles explanations per donor questions.
- Knowledgeable per Direct Marketing Association “opt out” rulings for “do not mail/do not call” and notifies donors as requested.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- Knowledge of database applications in membership software.
- Knowledge of latest Microsoft Word and spreadsheet applications.
- Familiarity with file transfer technology.
- Strong organizational skills.
- Strong people skills – ability to work with staff, students, and volunteers.
- Ability to change work hours to accommodate fund drive schedules.
Required Qualifications
- High School Diploma / GED.
- One year of non-profit development or comparable experience.
- Finalist candidates must satisfactorily complete pre-employment background checks.
Preferred Qualifications
- Associate degree in business, accounting, or information systems.
- Accounts receivable experience.
- Customer service experience including letter writing and phone skills.
Application Procedure
Submit university application, cover letter, and resume to:
Human Resource Services
Pacific Lutheran University
Tacoma, WA 98447
PH: (253) 535-7185
Fax: (253) 535-8431
humr@plu.edu
Download the University application or to request one, please call (253) 535-7185.
Pacific Lutheran University (PLU) is a comprehensive institution with
an enrollment of approximately 3600, including international students
from two dozen countries. Located on the Pacific Rim in a uniquely
scenic region, the university's campus is 40 miles south of Seattle in
suburban Tacoma, Washington. As a "New American College," PLU accents
integration between its liberal arts program and professional degrees
in the arts, business, education, nursing, and physical education, and
embraces its primary mission of educating students for lives of
thoughtful inquiry, service, leadership, and care. PLU enjoys a healthy
and progressive relationship with the Evangelical Lutheran Church in
America (ELCA). The University is committed to diversity, endorses the
goals of equal opportunity and affirmative action, and actively seeks
applications from women and persons of color.
