Multimedia Services has developed
standards of excellence in the quality of equipment and the delivery of
multimedia related services to the PLU community.
Great effort has been made to maintain continuity in the quality and
service to uphold the public image of the university. In that
spirit, the following policy has been established and is endorsed by
the administration of Pacific Lutheran University:
All multimedia related services, i.e., sound reinforcement, media
production (audio recording, duplication, television production),
equipment delivery and equipment use will be provided at the lowest
possible cost to the PLU community and to groups using the facilities
at the university.
Individual offices, departments, schools, divisions, clubs etc.
and clients
of the university shall not be allowed to use non-PLU Multimedia
Services equipment or services or to contract outside equipment or
services for public events or any projects or events that may impact
the image of the university without written permission and approval of
the office of Multimedia Services. This includes bringing
personal equipment to the university and hooking it up to installed
multimedia equipment (sound systems and computer projectors especially.)
Requests are scheduled on a first-come first-served basis.
Multimedia Services makes every effort to meet last minute requests
with resources available, but our priority is to serve clients
scheduled first. Requests for audio, television services or classroom equipment received less than 48
hours in advance (Monday - Friday) may be subject to a $15.00 rush fee
(for campus events) or in some cases, Multimedia Services may not be able to honor your
request.
Multimedia Services requires all equipment requests to be submitted
via the Multimedia website. This
change in policy is necessary so we can make sure all patrons have
equal opportunity for equipment and services. Multimedia Services
will no longer accept equipment reservations in person or by
phone. Electronic submission is required.
Cancellations received less than 24 hours (Monday-Friday) before an
event will be charged the full amount. If you need to cancel an
event or service please send us a copy of your confirmation email with
confirmation number along with instructions to cancel the event.
If you have any questions or comments please call either Kirk Isakson (x7260) or Amy Robbins (x7261).