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There are three sets of information on this page:
- Basic guidelines
for evaluation of written work
- Patricia Snyder's
criteria for Assessment of Written Work
- The School of Business Faculty's specification
of
attributes of an effective communicator
The following criteria will be used to
evaluate written work:
| Grade |
Characteristics
|
| A |
ZERO errors in
spelling, grammar, punctuation, and syntax; author's intent is clear;
answer is thorough and content is relevant to the issue(s) in question. |
| B |
ZERO errors in
spelling; errors in grammar, punctuation, and syntax are very minor;
author's intent is clear; minor omissions of content or minimal inclusion
of extraneous material do not substantially hinder reader understanding. |
| C |
ZERO errors in
spelling; errors in grammar, punctuation, and syntax detract from but do
not preclude reader understanding; awkward ordering of ideas, extraneous
material, or content omissions inhibits reader understanding |
| D |
ZERO errors in
spelling; errors in grammar, punctuation, and syntax present a serious
barrier to reader understanding; re-writing is required in order to
understand the writer's intent; extraneous material exceeds that which is
relevant; content omissions suggest a significant lack of understanding of
the assignment and/or the content. |
| E |
Spelling errors have
not been corrected; work demonstrates little regard for the conventions of
grammar, punctuation, and syntax; reader cannot understand author's
intent; the volume of extraneous and/or omitted material suggests that the
writer did not have sufficient understanding of the issue(s) involved to
complete the assignment. |
For those who desire more specific set of guidelines, the grade
categorizations above translate roughly into the corresponding categories in the
grid below.
Source: Dr. Patricia Snyder, Unpublished syllabus material, University of
Washington, Tacoma, 1998; adapted by Dave McNabb, School of Business, Pacific
Lutheran University .
The PLU School of Business has identified these attributes of
an effective communicator. An effective communicator:
 | Is able to critique, edit and proofread material |
 | Is able to evaluate the quality of web-based information |
 | Knows how to use graphic elements, such as graphs and pie charts, etc. to
effectively communicate. |
 | Listens effectively and objectively, and paraphrases to enhance
understanding. |
 | Makes effective oral presentations, using software packages, like PowerPoint
or Excel, to enhance understanding. |
 | Possesses effective Internet communication skills, i.e. email and other
Intranet tools (e.g. file sharing, etc.) |
 | Questions effectively |
 | Speaks effectively to others; explains concepts well |
 | Uses correct grammar, spelling, punctuation, syntax, etc. |
 | Writes effectively – reports, memos, and persuasive letters |
 | Writes reports factually and well, including correct documentation of
sources, etc. |
 | Expresses feelings appropriately, i.e. anger or frustration in a
professional environment |
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