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Layne Nordgren

Leadership

 

Leadership

Articulating vision and goals, planning a process, and motivating others to reach organization objectives


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Philosophy

LeadershipI've been fortunate to have a number of on-the-job opportunities for developing and enhancing leadership skills for a variety of collaborative projects. Listed below are a few examples in which I had a leadership role.
In my current position I tend to take on a servant leadership style, working closely with others in a participative process to accomplish goals. What's missing from the graphic above, are the people that make it happen.

Creating Strategic Plans for Library Automation and Multimedia Services

To begin the integration of audio, television, and multimedia services, we developed a strategic plan based on values and goals identified in several staff retreats and planning processes. Five strategic initiatives were identified and progress was tracked and communicated with key stakeholders. Two specific jump-start projects were identified: redesigning the Multimedia Servies web site and creating several faculty websites as a pilot program to help faculty with developing web presence. The PLU Media Services web site went through a major redesign in 1999 with the collaboration of the Web Development Team. A major goal was to increase access to information needed by students, faculty, and staff in the use of Media Services resources and services. Our website received College and University Media Centers 1999 "Web Site of Year Award".

Over the past 10 years we've developed several strategic plans for library automation that have been instrumental in generating a vision, identifying goals, obtaining resources, and in delivering products and services to address goals. Each iteration has been created with representatives of library and computing departments and has been placed in context of university and departmental goals, initiatives, and budgets. Plan development included careful analysis standards and their support in software and migrations.One of the key standards-related goals has been to  move to a platform with published entity-relationship diagrams and tools for extracting data with SQL. Significant results include a web-based catalog, journal access and authentication tools, and several system hardware and software migrations.

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Implementing Electronic Reserves

In 1997 I was charged with evaluating the feasibility of implementing electronic reserve services. After careful evaluation of the literature, identification of system options, and site visits we decided to develop a prototype service and evaluate its success as perceived by users. Partnering with Pat Auyong and Sharon Chase in Circulation I assisted with technical aspects of implementation.

The project was undertaken with an element of uncertainty and risk. This project was a a steep learning curve for circulation and it was not clear how much of a demand and workload there would be. I worked with Circulation staff to identify key issues, problems, and potential solutions and assist with implementation and technical training. To measure success a user satisfaction was completed for students. Much of the initial experimentation involved identifying good scanning recipe that struck a balance between quality and usability at various network speeds. 

The service has been very sucessful and much appreciated by faculty and students alike. In the past two years the service has been extended to include streaming audio and video reserves.To share our experiences with others, I presented a session on electronic reserves at the LITA 1999 National Forum titled "Implementing Electronic Reserves: The Care and Feeding of Virtual Resources and Users". Pat Auyong and I collaborated to present "Expanding Temporal and Spatial Access Options with Electronic Reserves"  at the 1999 Annual Customers of Dynix, Inc. Conference as well as "Cultivation, Care, and Feeding of Electronic Reserves" at the PSAIL Libraries Meeting in April 1999.

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Developing Specifications for Morken Center Learning Technology Infrastructure

Technical staff from Audio, TV, and Multimedia Services collaborated with Networking staff to develop classroom technology and infrastructure specifications for the Morken Center for Learning and Technology building infrastructure to include ubiquitous access to the network, technology-rich classrooms, and distributed learning technologies. Collaborating with our technical staff I led development of the AV designs and Division 17 specifications. A goal was to develop modular and scalable standards that would integrate with current campus standards, yet allow flexibility for future technology improvements.

A needs analysis was conducted with faculty and staff to identify what kinds of technology would be needed in each space. Flexible and modular room designs were identified to coordinate sound, projection, lighting, console, and network locations with room orientation. During the design process we developed a prototype console for one of our current lecture halls to test with faculty for ease of use, design functionality, and scalability.

After initial designs and specifications were complete, we validated AV design specifications with an educational AV consultant and updated specs based on his recommendations.

I also assisted the Development Office and Office of the Provost with developing a successful $158,400 grant proposal for funding equipment in the Multimedia Lab.

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Attributes

  • Identifying mission and vision congruent with institutional goals

  • Planning strategically and tactically

  • Assessing needs and developing initiatives, goals, and timelines

  • Motivating others to achieve goals

  • Assessing, evaluating, and reflecting

  • Being responsible and accountable

  • Protecting content, standards, and portability