Your residence hall room is equipped with a digital telephone that
includes a connection to the campus voice messaging/voice mail system
(South Hall residents should refer to the handout provided in your
welcome packet). Please read the instructions in this pamphlet
carefully, as it provides important information about the capabilities
of the telephone and voicemail systems. In addition to the phone
port, each room also has a second and possibly a third wall jack for
Ethernet connections to the PLU network.
Voice messaging is essentially a full featured “answering
machine.” It is secured by a password (always required),
accessible when you are away from campus (Dial 253-536-5000), and
allows a high degree of flexibility in greeting and message handling.
PLU has a digital telephone system, meaning that the phones are
probably different from the traditional phones you may be used
to. The type of phone that has been provided to you is the
only one that will operate in your room*. Conversely, the phones
at PLU will not work anywhere else. In fact, plugging one of
these digital phones into a standard analog jack could destroy the
phone’s circuitry, which operates at a much lower voltage.
Because the phone is digital, devices such as answering machines and
modems will not work from your room. Instead, PLU provides
voicemail and ethernet communications connectivity for each room.
Please observe the following guidelines with regard to PLU’s phone system:
· Do not unplug the phone for any reason unless
instructed by service personnel. The system reads this as a “dead
phone” and will block your extension and send an alarm to the
technician who will then have to make a service call (chargeable to the
student at current per hour rates) to reactivate the extension to
normal status.
· Do not attempt to repair, modify, open or otherwise
tamper with the phone. There aren’t any user serviceable parts on
the phone. Once damaged, the phone must be replaced in its
entirety at a cost of approximately $200 each.
· Voice messaging systems fall under the
Telecommunications Act, which makes tampering with another person’s
voice mail, or making prank and obscene calls illegal. The
university vigorously prosecutes these violations both criminally and
via the conduct system. Report all obscene and/or threatening
phone calls to Campus Safety immediately (x7441).
· Do not accept collect calls or bill third party
calls to your extension number, or allow anyone else to do so from your
extension. The extension number you occupy will be charged and
held responsible for any unauthorized calls made. See the section
“Long Distance Service” in the next section of this information
pamphlet on making long-distance calls from PLU dorm room extensions.