Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

Legend
No issues
Service disruption
Service outage
Service info notice
Major service disruption

All Banner Services: Administrative Pages, Self Service and Administrative Reporting will be unavailable Sunday, March 22nd, 2026 7:00AM-11:00AM for scheduled maintenance.

3:10pm, March 17, 2026

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, March 22nd, 2026 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Open

Description: All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as the work is complete and services are once again available.

Service(s) Impacted
: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds
: None

Check https://www.plu.edu/status/ for periodic updates.

**Recurring** - Problems with ePass Login - Friday, March 13th beginning 2:15pm

3:57pm, March 15, 2026

WHAT: Problems with ePass Login

WHEN: 03/13/2026 beginning 2:15pm

Current Status: Open

Description:
**3:45pm Sunday, March 15th**
I&TS believes we've restored stability to the ePass SSO system and should remain stable going forward.  We'll continue monitoring services to ensure no additional issues arise.

**3:15pm Sunday, March 15th**
We are once again experiencing a problem with the ePass SSO system that is causing login issues for various PLU services that require login via single-sign-on.  I&TS is actively troubleshooting the issue and will provide updates as information becomes available.

*4:45pm Update - Resolved*
We believe all of the issues related to the ePass SSO issues have been resolved and should remain stable going forward.  We'll continue monitoring services to ensure no additional issues arise.

*4:15pm Update*
The primary issue with ePass SSO seems to be resolved, but the I&TS team is still troubleshooting some underlying issues.  Most user-accessible services should be functioning, but some internal tools and processes are still offline.  We'll update status as more information is available.

*Original Post*
A problem with ePass single-sign-in login was discovered that blocks people from logging into to any single-sign-on resource using their ePass credentials.  We are actively working a resolution to the problem and will post an update regarding the status as soon as possible.

Service(s) Impacted: ePass, Sakai, Banner, Gmail, Google Apps

Workarounds: None

Estimated Time to Resolution or Next Update: As new information is available

Root Cause / Continuous Improvement: To be determined.

Check https://www.plu.edu/status/ for periodic updates.