Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

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No issues
Service disruption
Service outage
Service info notice
Major service disruption

Taylor & Francis Online maintenance

1:53pm, November 16, 2017

WHAT: Taylor & Francis Online platform maintenance

WHEN: 11/19-20/17 Duration: 8:30 pm - 11:30 am


Current Status: Open

Description: Taylor & Francis Online, hosting journals published by Taylor & Francis, will be undergoing maintenance during this time. Searching and accessing articles will be available but some customized features will be offline.

Service(s) Impacted: Library


Check https://www.plu.edu/status/ for periodic updates.

PLU Search & Directory Maintenance: Wed., Nov. 22

10:56am, November 15, 2017

WHAT:  PLU Search & Directory Maintenance 

WHEN:  11/22/17  Duration:  12:00noon-1:00pm PT

Description:  On Wednesday, November 22, 2017 between 12:00 noon to 1:00pm, maintenance will be performed on the PLU Search & Directory system (https://search.plu.edu). Search results made through the PLU website (https://www.plu.edu) will also be affected by this maintenance. While service disruptions may occur throughout this interval, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted: Search & Directory

Estimated Time to Resolution or Next Update:  Wed., Nov. 22, 2017, 1:00pm PT

Check https://www.plu.edu/status/ for periodic updates.

Multi-Factor Authentication Notification

6:15pm, June 27, 2017

WHAT: Multi-Factor Authentication Notification

WHEN: Beginning 6/27/2017

Description: In order to better protect both your personal and institutional data, Information & Technology Services is implementing an additional security feature called multi-factor authentication for many of its web-based services for accounts that may have access to sensitive information. If your account has been designated to be required to sign up for this service, you will receive an email in your PLU account letting you know how to proceed with setting up this new security feature. For more information on this service and how it is beneficial for your account, please visit our Multi-Factor Authentication Enrollment webpage.

Service(s) Impacted: ePass, Sakai, Banner, Gmail, Google Apps, Web Help Desk

Check https://www.plu.edu/status/ for periodic updates.

System Notices on Twitter

twitter-bird-white-on-blueView PLU System Notices via Twitter. This is the best way to view system notifications during network outages.

Get Help Desk Support

Phone: 253-535-7525

Email: helpdesk@plu.edu

Online Help Desk Request (requires PLU ePass): http://helpdesk.plu.edu/

Location: Library 1st Floor