Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

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No issues
Service disruption
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Service info notice
Major service disruption

Internet Native Banner & Banner Self-Service Unavailable for Maintenance

6:55am, October 12, 2017

WHAT: Internet Native Banner (INB) & Banner Self-Service Unavailable for Maintenance

WHEN: Sunday, October 22, 2017

Duration: 4:00am-8:30am (PST)

WHERE: On and Off Campus

Current Status: Open

Description: Internet Native Banner (INB) & Banner Self-Service will be unavailable due to scheduled maintenance from 4:00am to 8:30am (pst) on Sunday, October 22, 2017.  This post will be updated as soon as services are once again available.

Service(s) Impacted: Internet Native Banner & Banner Self-Service

Workarounds: None



Check https://www.plu.edu/status/ for periodic updates.

Multi-Factor Authentication Notification

6:15pm, June 27, 2017

WHAT: Multi-Factor Authentication Notification

WHEN: Beginning 6/27/2017

Description: In order to better protect both your personal and institutional data, Information & Technology Services is implementing an additional security feature called multi-factor authentication for many of its web-based services for accounts that may have access to sensitive information. If your account has been designated to be required to sign up for this service, you will receive an email in your PLU account letting you know how to proceed with setting up this new security feature. For more information on this service and how it is beneficial for your account, please visit our Multi-Factor Authentication Enrollment webpage.

Service(s) Impacted: ePass, Sakai, Banner, Gmail, Google Apps, Web Help Desk

Check https://www.plu.edu/status/ for periodic updates.

System Notices on Twitter

twitter-bird-white-on-blueView PLU System Notices via Twitter. This is the best way to view system notifications during network outages.

Get Help Desk Support

Phone: 253-535-7525

Email: helpdesk@plu.edu

Online Help Desk Request (requires PLU ePass): http://helpdesk.plu.edu/

Location: Library 1st Floor