Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

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No issues
Service disruption
Service outage
Service info notice
Major service disruption

Sakai Turnitin Service - Scheduled Maintenance - Sat., Sept. 22

1:02pm, September 21, 2018

WHAT:  Sakai Turnitin Service - Scheduled Maintenance 

WHEN:  09/22/18  Duration:  8:00am-4:30pm PT

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, September 22, 2018 from 8:00am to 4:30pm US Pacific Time. You can view the Turnitin System Status page for updates.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

Banner Administrative Pages & Banner Self-Service Unavailable for Maintenance

2:04pm, September 18, 2018

WHAT: Banner Administrative Pages & Banner Self-Service Unavailable for Maintenance

WHEN: Sunday, Sept 23rd, 2018

Duration: 5:00am-11:00am (PT)

WHERE: On and Off Campus

Current Status: Open

Description: 
Banner Administrative Pages & Banner Self-Service will be unavailable due to scheduled maintenance from 5:00 am to 11:00 am (PT) on Sunday, September 23rd, 2018.  This post will be updated as soon as services are once again available.

Service(s) Impacted: Banner Administrative Pages & Banner Self-Service

Workarounds: None

Journals @ PLU/Gold Rush maintenance outage

10:35am, August 20, 2018

WHAT: Journals @ PLU/Gold Rush maintenance outage

WHEN: 08/25/2018 Duration: 7:00 am - 4:00 pm


Current Status: Open

Description: Gold Rush, which runs the Journals tab on the library home page and the "Check PLU Library for full text" linker from library databases will be offline for maintenance. The administrative interface will also be unavailable. Please plan your research accordingly.

Service(s) Impacted: Library


Check https://www.plu.edu/status/ for periodic updates.



Recurring library hold issue

5:07pm, June 4, 2018

WHAT: Error message when placing a hold on a library item.

WHEN: 06/04/2018


Current Status: Open

Description: When attempting to place a hold in WorldCat, the resulting screen shows an error that reads "Your search resulted in no hits!"

Service(s) Impacted: Library

Workarounds: Click "Basic Search" on that page and look the item up again. Then, click the "Request Hold" link.

Estimated Time to Resolution or Next Update: Unknown.


Root Cause / Continuous Improvement: OCLC is looking into the problem but does not know when it will be fixed.



Check https://www.plu.edu/status/ for periodic updates.

System Notices on Twitter

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Get Help Desk Support

Phone: 253-535-7525

Email: helpdesk@plu.edu

Online Help Desk Request (requires PLU ePass): http://helpdesk.plu.edu/

Location: Library 1st Floor