Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

No issues
Service disruption
Service outage
Service info notice
Major service disruption

Netstor Unavailable for Maintenance - Friday, September 24

11:52am, September 23, 2021

WHAT: Netstor unavailable for routine maintenance.

WHEN: 09/24/2021 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Open

Description: Netstor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor
Check for periodic updates.

“Forbidden” error when accessing EBSCO articles from library catalog (Primo VE)

8:53am, July 7, 2021

WHAT: “Forbidden” error when accessing EBSCO articles from library catalog (Primo VE)

WHEN: 06/30/21  

Current Status: Open

Description: When attempting to access articles on the EBSCO platform from the library catalog, an error consisting of the word "Forbidden" is displayed instead.

Service(s) Impacted: Library


  • If there is a link to the article that is not through EBSCO, try that link instead.
  • Connect to EBSCO directly and search for your article there.

Root Cause / Continuous Improvement: Primo VE does not have the correct OpenURL protocol and needs to be updated with the vendor.

Check for periodic updates.