Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.
Current System Notices
Sakai Turnitin Service - Scheduled Maintenance Mar. 7, 7am-11am
1:50pm, February 25, 2015
WHAT: Sakai Turnitin Service - Scheduled Maintenance Mar. 7, 7am-11am PSTWHEN: 03/07/15 Duration: 7AM - 11AM PST
Description: The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, March 7, 2015, from 7AM to 11AM Pacific Time. You can view the Turnitin System Status page for updates. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. If you have questions or concerns, please email sakai@plu.edu.
Service(s) Impacted: Sakai Turnitin Service
Lost Sakai Email Notifications - Sun., Feb. 22
11:10am, February 23, 2015
WHAT: Lost Sakai Email NotificationsDescription: From approximately 1:00PM to 4:30PM PST on Sunday, February 22, one of PLU’s mail servers experienced an unplanned service disruption that affected emails sent from Sakai but not emails sent from PLU Gmail. Emails sent from Sakai during this time will likely not have reached recipients. Therefore, anyone who has sent email notifications via Sakai during this time may want to resend them. Since 4:30PM on Sunday, emails sent from Sakai are being received. If you have questions or concerns, please email sakai@plu.edu.
Service(s) Impacted: Sakai
Root Cause / Continuous Improvement: Regarding the service disruption, PLU Information & Technology Services have identified the root cause and are working on implementing a more robust fix.
ProQuest maintainance window
11:26am, February 18, 2015
WHAT: ProQuest maintenanceWHEN: 02/28/2015, 7:00pm Duration: 5 hours
Current Status: Open
Description: On February 28, 2015, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. ProQuest research databases will be offline during this time. Please plan accordingly.
Service(s) Impacted: Library
System Notices on Twitter
View PLU System Notices via Twitter. This is the best way to view system notifications during network outages.
Past Notices
Get Help Desk Support
Phone: 253-535-7525
Email: helpdesk@plu.edu
Online Help Desk Request (requires PLU ePass): http://helpdesk.plu.edu/
Location: Library 1st Floor