Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

No issues
Service disruption
Service outage
Service info notice
Major service disruption

DSpace Upgrade: Mon., Jan. 22 - Wed., Jan. 24

2:40pm, January 19, 2018

WHAT:  DSpace Upgrade

Description:  On Monday, January 22, 2018 at 9:00am, the DSpace repository system ( will be unavailable for approximately 10 to 20 minutes in order to initiate an upgrade to DSpace from version 1.8 to 6.2. After this brief period, DSpace will be restored so that users can continue to search and browse DSpace content as the upgrade process continues. By Wednesday, January 24 at 11am, the upgrade for DSpace to version 6.2 should be complete. If you have questions, please email

Service(s) Impacted:  DSpace

Estimated Time to Resolution or Next Update:  Mon., Jan. 22 at 9am

Check for periodic updates.

Multi-Factor Authentication Notification

6:15pm, June 27, 2017

WHAT: Multi-Factor Authentication Notification

WHEN: Beginning 6/27/2017

Description: In order to better protect both your personal and institutional data, Information & Technology Services is implementing an additional security feature called multi-factor authentication for many of its web-based services for accounts that may have access to sensitive information. If your account has been designated to be required to sign up for this service, you will receive an email in your PLU account letting you know how to proceed with setting up this new security feature. For more information on this service and how it is beneficial for your account, please visit our Multi-Factor Authentication Enrollment webpage.

Service(s) Impacted: ePass, Sakai, Banner, Gmail, Google Apps, Web Help Desk

Check for periodic updates.

System Notices on Twitter

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Get Help Desk Support

Phone: 253-535-7525


Online Help Desk Request (requires PLU ePass):

Location: Library 1st Floor