Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

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Service disruption
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Major service disruption

***RESOLVED*** Possible Gmail Disruption for Phone Mail Access

10:28am, March 30, 2015

WHAT: Google posted a notice that there are reports of issues with IMAP connections (phone email syncing)

WHEN: March 30th

Current Status: Open

Description:

RESOLVED: Google has resolved the issue and marked the issue as closed

At 7:22 am, Google posted a notice on their status blog stating that they are receiving reports of issues with IMAP connections for Gmail. This only affects users attempting to access their email through a mail application that uses an IMAP connection, such as Thunderbird, Mail.app, or phone email applications. It does not currently affect users accessing through a web-browser.

We will post more information as Google reports it.

Service(s) Impacted: Gmail

Estimated Time to Resolution or Next Update: Awaiting more information from Google, will post as it arrives.

Root Cause / Continuous Improvement: Google



Check http://www.plu.edu/status/ for periodic updates.

Journals @ PLU and Article Linker Outage

9:47am, March 23, 2015

WHAT: Journals @ PLU and Article Linker Outage

WHEN: 03/31/2015 Duration: All day


Current Status: Open

Description: Gold Rush, the service which hosts Journals @ PLU and the article linker, will be offline on Tuesday, March 31st for the entire day.

Service(s) Impacted: Library

Workarounds: Many journals and journal articles are directly accessible using the library catalog, and library research databases such as EBSCO and ProQuest. If "Check the PLU Library for Full Text" links do not work for you, try searching other databases for your article(s). Please contact the library reference desk at extension 7507 for assistance.


Check http://www.plu.edu/status/ for periodic updates.

System Notices on Twitter

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Phone: 253-535-7525

Email: helpdesk@plu.edu

Online Help Desk Request (requires PLU ePass): http://helpdesk.plu.edu/

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