Welcome to the Counseling Center
The PLU Counseling Center is a free mental health counseling resource available to all currently enrolled students. (Although we are not affiliated with the Couple and Family Therapy Center, a community resource near PLU, we do collaborate and give referrals to the CFT Center.)
We recognize that college presents a wide range of challenges. College is a time for personal growth, learning, and self-knowledge, but it isn’t always easy. Some students need a place to develop coping skills for social, academic, and personal growth. Other students face more complex problems like anxiety, depression, and similar concerns.
Our experienced team of licensed psychologists and mental health counselors is well prepared to help you make the most of your educational experience. All services are provided at no charge and are available for PLU students who are currently enrolled in classes. We also extend emotional support for undocumented students, as well as those students impacted by undocumented family or friends.
We are located on the third floor of the Loren and MaryAnn Anderson University Center. Presently, our office is closed with counselors and staff working remotely, until further notice. We are still available, but in a virtual capacity. You may call us at 253-535-7206 or email firstname.lastname@example.org for assistance.
Scheduling Your First Appointment
To schedule an appointment, please call (253) 535-7206 and press 2 to reach our Clinic Coordinator during business hours, Mon-Fri. We will need some preliminary information from you to set up an appointment. Your first appointment is an Initial Treatment Planning Session with a licensed psychologist or mental health counselor who will listen to your concerns and determine the best plan of action.
New client Intake forms are required and must be completed and submitted to the Counseling Center by 8:00am the morning of your appointment. At the time of your appointment setting, you will be given instructions on how to submit the forms securely to our office. Please budget 30-45 minutes to complete and upload these forms. Forms not submitted by 8:00am the morning of your appointment will result in cancellation of the appointment for the day and rescheduling as these forms are necessary for the counselor to review prior to your appointment. Please do not submit forms prior to making an appointment.
Please also be sure to review and understand our Attendance Policy to avoid No-Show fines.
If you are in crisis and need to talk to a professional immediately, our crisis line (253) 535-7075 is available 24/7.
Walk-in/ Same-day appointments are not available at this time. If you wish to talk to someone urgently, though not an emergent need, Lute TeleHealth offers Talk Now appointments. Talk Now appointments are similar to the Counseling Center’s previous Walk-In sessions, offered during non-COVID times. Lute TeleHealth also provides a scheduled appointment option where you may see the same licensed counselor for up to twelve sessions.
MyChart Use and Activation
To be seen in our office, you will be required to set up a free online account with MultiCare’s MyChart system – our confidential method to communicate with you, appointment reminder setup, and access to records. Most students already use MyChart with the PLU Health Center; however, we can email instructions to you if you do not have an account or need a re-activation code.
Medications and Physical Well-being
Remaining cognizant of the mind/body connection, Counseling, Health and Wellness Services counselors, clinicians, and staff work closely together to coordinate care that encompass your mental and physical health. For students who may require evaluation for psychiatric medication, counselors and clinicians can make referrals to other healthcare providers, both on- and off-campus.
The Counseling Center cares deeply about maintaining your privacy and confidentiality. We offer an elevator within the Loren and MaryAnn Anderson University Center to provide access to our center so that you may bypass the front entrance and stairway.
We share a common commitment to care for our students. At the Counseling Center, we support student success by fostering a trusting, confidential relationship. Mental health information is distinct from FERPA. As licensed Mental Health professionals, we are legally bound by state statute to safeguard any and all information, including whether a student has been seen or not.
We are happy to work with faculty and staff to coordinate care for students when there is a release of information in place. You may print this Authorization to Obtain/Disclose Information form and invite the student to sign it; you are also free to go directly to the student. We are always happy to collaborate without disclosing if we have a relationship with the student.
Referring a Student to the Counseling Center
We encourage parents, faculty, staff, and peers to refer students to the Counseling Center. Due to confidentiality laws and policies, we cannot schedule an appointment for a student by a third party. A student who wishes to visit the Counseling Center must contact the Counseling Center directly. If you wish to help a student, you are welcome to accompany the student while making a phone call to schedule an appointment or to accompany a student to our office when our office is open.