Care Network
Dean of Students

Welcome to PLU Counseling Services

We are a free mental health counseling resource available to all currently enrolled students.

Call Us: 253-535-7206
Visit Us: Third floor of the Loren and MaryAnn Anderson University Center
Office Hours:  Mon-Thurs, 8:00am-noon, 1:00-5:00pm

How Can We Help?

We recognize that college presents a wide range of challenges. College is a time for personal growth, learning, and self-knowledge, but it isn’t always easy. Some students need a place to develop coping skills for social, academic, and personal growth. Other students face more complex problems like anxiety, depression, and similar concerns.

Our experienced team of licensed psychologists and mental health counselors is well prepared to help you make the most of your educational experience. All services are provided at no charge and are available for PLU students who are currently enrolled in classes. We also extend emotional support for undocumented students, as well as those students impacted by undocumented family or friends.


TimelyCare (formerly Lute Telehealth) provides free mental health services on desktop and mobile devices via on-demand and scheduled appointments.


Students in need of urgent mental health support have instant access to a counselor.  Call the PLU Crisis Line anytime! 253-535-7075.


All students enrolled for classes may access campus-based services with PLU counselors.  Check here for eligibility and scheduling info.

Wait Times and Availability

Extended wait times for mental health services are occurring broadly across the nation due to increased demand for these services.  Wait times can vary considerably, depending on type of service, time of year/semester, demand for services, and staffing level.

Know that PLU Counseling Services works diligently to connect students with mental health services as quickly as possible. Typical wait time is 5-10 days for an initial (first-time) appointment and can extend to 2-3 weeks during high-demand times.

Immediate connection to a counselor is always available 24/7 via TimelyCare (formerly Lute Telehealth) or the PLU Crisis Line (253) 535-7075, and scheduled counseling can often be arranged most quickly through TimelyCare services.

*Although we are not affiliated with the Couple and Family Therapy Center, a community resource near PLU, we do collaborate and give referrals to the CFT Center.


PLU Counseling Services
Anderson University Center, Suite 300
Tacoma, WA 98447


253-535-7206 (OFFICE)

253-536-5124 (FAX)


PLU Crisis Line 253-535-7075 (available 24/7)


Regular Office Hours

Monday – Thursday,
8:00am to 5:00pm
(closed during noon lunch hour)

Use TimelyCare services and PLU Crisis Line as needed during our closures.