Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

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No issues
Service disruption
Service outage
Service info notice
Major service disruption

Sakai Turnitin Service - Scheduled Maintenance Mar. 7, 7am-11am

1:50pm, February 25, 2015

WHAT:  Sakai Turnitin Service - Scheduled Maintenance Mar. 7, 7am-11am PST

WHEN:  03/07/15   Duration:  7AM - 11AM PST

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, March 7, 2015, from 7AM to 11AM Pacific Time. You can view the Turnitin System Status page for updates. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. If you have questions or concerns, please email sakai@plu.edu.

Service(s) Impacted:  Sakai Turnitin Service

Check http://www.plu.edu/status/ for periodic updates.

Lost Sakai Email Notifications - Sun., Feb. 22

11:10am, February 23, 2015

WHAT:  Lost Sakai Email Notifications

Description: From approximately 1:00PM to 4:30PM PST on Sunday, February 22, one of PLU’s mail servers experienced an unplanned service disruption that affected emails sent from Sakai but not emails sent from PLU Gmail. Emails sent from Sakai during this time will likely not have reached recipients. Therefore, anyone who has sent email notifications via Sakai during this time may want to resend them. Since 4:30PM on Sunday, emails sent from Sakai are being received. If you have questions or concerns, please email sakai@plu.edu.

Service(s) Impacted: Sakai

Root Cause / Continuous Improvement:  Regarding the service disruption, PLU Information & Technology Services have identified the root cause and are working on implementing a more robust fix.

Check http://www.plu.edu/status/ for periodic updates.

ProQuest maintainance window

11:26am, February 18, 2015

WHAT: ProQuest maintenance

WHEN: 02/28/2015, 7:00pm Duration: 5 hours


Current Status: Open

Description: On February 28, 2015, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. ProQuest research databases will be offline during this time. Please plan accordingly.

Service(s) Impacted: Library


Check http://www.plu.edu/status/ for periodic updates.

System Notices on Twitter

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Get Help Desk Support

Phone: 253-535-7525

Email: helpdesk@plu.edu

Online Help Desk Request (requires PLU ePass): http://helpdesk.plu.edu/

Location: Library 1st Floor