Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

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Major service disruption

Sakai Unavailable for Turnitin Service Changes - Sat., May 30, 7 - 8am

9:13am, May 22, 2015

WHAT:  Sakai Unavailable for Turnitin Service Changes

WHEN:  05/30/15  Duration:  7:00am - 8:00am PDT

Description:  On Saturday, May 30, 2015, Sakai will be out of service from 7:00am to 8:00am PDT for maintenance. During this time the Sakai Support Team will upgrade the integration between Sakai and the Turnitin Originality Checking service. The currently implemented integration would otherwise reach its end-of-life later this year.

Warning:  As a result of this change, instructors will likely not be able to access Turnitin Originality Reports (and GradeMark annotations, rubrics, etc.) that were generated before this upgrade. Thus, instructors who want to preserve any of these reports will likely want to download PDF copies before May 30. For details see the instructions on how to download each Originality Report.

Also, this upgrade will apply fixes to GradeMark, a grading tool provided by Turnitin that instructors can use on student assignments submitted through Sakai Assignments and Turnitin. For a quick introduction to GradeMark, please refer to "Exploring GradeMark for Sakai Turnitin Assignments".

Service(s) Impacted:  Sakai, Turnitin

Estimated Time to Resolution or Next Update:  Saturday, May 30, 8am PDT

Check http://www.plu.edu/status/ for periodic updates.

Interlibrary Loan (ILLIAD) upgrade

2:33pm, May 19, 2015

WHAT: Interlibrary Loan upgrade

WHEN: 05/22/15 Duration: 1:00 pm - 5:00 pm


Current Status: Open

Description: The Interlibrary Loan (ILLIAD) request form will be upgraded and may be temporarily unavailable until the update is complete.

Service(s) Impacted: Library


Check http://www.plu.edu/status/ for periodic updates.

***RESOLVED*** Possible Gmail Disruption for Phone Mail Access

10:28am, March 30, 2015

WHAT: Google posted a notice that there are reports of issues with IMAP connections (phone email syncing)

WHEN: March 30th

Current Status: Open

Description:

RESOLVED: Google has resolved the issue and marked the issue as closed

At 7:22 am, Google posted a notice on their status blog stating that they are receiving reports of issues with IMAP connections for Gmail. This only affects users attempting to access their email through a mail application that uses an IMAP connection, such as Thunderbird, Mail.app, or phone email applications. It does not currently affect users accessing through a web-browser.

We will post more information as Google reports it.

Service(s) Impacted: Gmail

Estimated Time to Resolution or Next Update: Awaiting more information from Google, will post as it arrives.

Root Cause / Continuous Improvement: Google



Check http://www.plu.edu/status/ for periodic updates.

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Get Help Desk Support

Phone: 253-535-7525

Email: helpdesk@plu.edu

Online Help Desk Request (requires PLU ePass): http://helpdesk.plu.edu/

Location: Library 1st Floor