Here you will find the most current notices and status information about PLU’s online services & resources. If you are having any networking or computing issues, please come to this page first to see if others have already reported the same problem and what is being done to resolve it.

Current System Notices

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No issues
Service disruption
Service outage
Service info notice
Major service disruption

Research Guides migration downtime

3:59pm, June 25, 2015

WHAT: Research Guides migration downtime

WHEN: 06/25/2015, 4:00 pm Duration: a few hours

Current Status: Open

Description: The library research guides platform will be undergoing a DNS migration. Research guides will be intermittently unavailable during this time.

Service(s) Impacted: Library

Workarounds: You will still be able to access the library catalog, as well as library databases through direct links on the library home page.


Check http://www.plu.edu/status/ for periodic updates.

Updated ePass Password Tools

3:31pm, June 12, 2015

WHAT: Updated ePass Password Tools

WHEN: 6/12/2015

Current Status:  Open

Description: The PLU ePass tools have been updated to provide both added security and flexibility when changing your ePass password and creating your security questions. The system has moved to a strength based system that reduces the number of rules and requirements for the password and interactively calculates its strength as it is typed. The stronger the password, the longer you are able to use it before it expires. The security questions page has also been updated and now provides some options for randomizing the built-in questions or creating a unique question on your own.

For more detailed information on the password change requirements and suggestions on how to create a more secure password, please see our updated ePass Account page.

Related Links:  PLU ePass Password Requirements Quick Guide

Service(s) Impacted:  ePass

Check http://www.plu.edu/status/ for periodic updates.

EBL e-book downtime

4:13pm, June 25, 2015

WHAT: EBL e-book downtime

WHEN: 07/01/2015, 2:00 pm Duration: 6 hours

Current Status: Open

Description: The EBL e-book platform will be offline for a major systems upgrade. EBL e-books will not be available during this time.

Service(s) Impacted: Library

Check http://www.plu.edu/status/ for periodic updates.

System Notices on Twitter

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Get Help Desk Support

Phone: 253-535-7525

Email: helpdesk@plu.edu

Online Help Desk Request (requires PLU ePass): http://helpdesk.plu.edu/

Location: Library 1st Floor