Mortvedt Library

What is Interlibrary Loan?

Interlibrary Loan (ILL) is a service for obtaining materials (books, media, and journal articles) which are not available at the PLU Library.

What if I forgot my ILL account username or password?

Username problem: Contact the ILL office at or call us at 535-7508.
Password problem: Visit this page to retrieve and reset it.

How long will this take?

Articles typically arrive in 3-5 days. Books and other “loan-able” materials usually arrive in 7-10 days. These are averages and cannot be guaranteed.

How do I renew an ILL book?

Renewals can be requested through your ILL account or by contacting the ILL staff at

Libraries generally renew items for 2 weeks, but can deny the renewal and may recall the item as well. Login to your ILL account, under “View” click on “Checked Out Items” and then click on the “Transaction Number” of the book you wish to renew.  Click on “Renew Request.” This will request a ten day renewal from the lending library. If you are having problems renewing an item, please contact the ILL staff at

If your renewal request is denied, or there are no renewals allowed, you can request the item again through ILL and we will try to obtain another copy for you.

Who may use the ILL service?

ILL is available to PLU community members. This is defined as currently registered PLU students, PLU faculty (regular, visiting, retired) and PLU staff & administrators. PLU interlibrary loan services are not available to alumni.

If you’re not a member of the PLU community please contact your current educational institution or local public library for interlibrary loan services.

How many items may I order?

The ILL department limits the amount of active requests a patron has at any given time, however, this is revolving limit.  Once you delete a journal article from Electronic Delivery, or you return a book, the number of active requests is reduced and you may submit more.  Patrons who find that they have reached their limit are encouraged to contact a librarian, by phone ( 253-535-7507) or email [], to obtain assistance in identifying alternative materials available in the PLU Library.

Undergraduates: Limit of 15 active requests

Graduate:              Limit of 15 active requests

Staff:                       Limit of 10 active requests

Faculty                    No limit

How much will it cost?

ILL is free to you, but the PLU library covers the cost of obtaining and shipping materials as well as any associated copyright fees. The average cost to the PLU Library is $25 per request.

How will I receive my materials?

Most articles are delivered electronically to your PLU e-mail as PDF files.

Make sure that pop-ups are allowed on your computer.

You will pick up books from the shelves labeled “Interlibrary Loan” next to the library’s front desk and check them out at the front desk.

How long do I have to pick up my book or access my article?

14 days. Articles are deleted from the server after 14 days so you need to download or print the ones you plan to keep. Unclaimed ILL books are returned to the lender after 14 days.

How long may I keep items from another library?

The lending library sets the due date and it is usually 2-4 weeks. You may be able to renew the item for another 2-4 weeks as long as you request the renewal before the item is due. Renewals can be requested through your ILL account or by contacting the ILL staff at

What if my ILL is overdue?

The ILL department has recently revised their policy regarding overdue books, effective June 1st, 2016 .

You may be able to renew your ILL items! You can do this in your ILL account or by contacting the ILL department (


  1. Your ILL privileges will be blocked once an ILL book is more than 14 days overdue.
  2. The block will be removed once the overdue material is returned.
  3. If PLU receives an invoice from the lending library for the replacement of overdue material those fees will be passed along to the patron and may or may not be refunded if the material is returned.

Are there fines for returning items late?

There are no late fines, but:

The lending library will bill the PLU Library for the replacement cost of an item that is lost or damaged. This can range from $30-$300 or more. This cost will be passed on to you and may not be refunded if the item is later found.

How do I contact the ILL department?

Hours: 9:00am to 3:00pm Monday-Friday


Phone: 253-535-7508

After Hours: Contact the PLU Library Circulation Desk at 253-535-7500

What types of materials can I request?

Journal articles and a single book chapter; these are usually sent electronically as PDF files.

Books, music scores, CDs and DVDs; these are physical items that will need to be picked up and then returned to the PLU library.

One article per journal issue may be requested. If you need multiple articles from the same issue you should contact a librarian, as we may need to purchase the issue.

Resources available electronically, such as e-books, can potentially be borrowed but this depends on the individual license agreement each library has made with the vendor. At present electronic resources can be difficult to obtain.

How do I submit a request?

1) Through a direct link in our catalog or databases (EBSCOHost, WorldCat, etc.)—the link will automatically fill in the form with the article/book information.


2) If you already know the exact book or article you want, and have a complete citation (title, author, date, journal, pages), you can submit a request using the ILL request form. Remember to check the PLU online catalog  and Journals@PLU  to see if we own or have access to the item before requesting materials.


If it’s your first time using ILL you’ll need to create an account. This is separate from your ePass and allows you to keep track of all your requests. See the First Time Users page for more information.

Why was my ILL request canceled?

Recently published books: Often all the copies available are circulating at the lender’s library, or there are still too few copies that have been purchased/received by other libraries.

Rare and very old books and archival materials: These are usually non-circulating.

DVDs: Many libraries won’t lend these, but we can always try.

Dissertations and Masters Theses: These are often only held by one or two institutions and are non-circulating.

E-books: Sometimes we can get a chapter from an e-book, but we can’t borrow the whole thing.

Errors in the citation can lead to cancelations as well.

If your request is canceled and you’d like more information please contact the ILL office,

What is ILLiad?

ILLiad is the name of the software program you use to create your ILL account, and to make, track, and retrieve your requests.

Why won't the library order textbooks or course texts through ILL?

ILL is available to provide supplementary materials you might need for class-related research, but which are not owned by the PLU library. Purchasing textbooks and other class-required books is viewed as a normal part of college expenses. Also, borrowed books may not arrive in time to complete coursework and lending libraries do not lend books for an entire semester.

What copyright and photocopying restrictions apply?

Under certain conditions specified in copyright law (Title 17, United States Code), libraries and archives are authorized to furnish a photocopy or other reproduction.  One of these specific conditions is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.”  If a user makes a request for, or later uses, a photocopy, or reproduction for purposes in excess of “fair use”, that user may be liable for copyright infringement.

The PLU Library reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of the copyright law.

For more information concerning copyright, visit the PLU Library’s Copyright & Fair Use site.

Where do you get things from?

The PLU Library is a member of a number of consortiums, both local and national, that agree to share materials. This allows us a great deal of flexibility when ordering materials and helps us obtain materials quickly and with a minimal cost to the library.

Where is the ILL department?

We are located in the PLU library behind the circulation desk.

For Libraries Wishing to Borrow from us!

We are an OCLC supplier and a member of LVIS, NAPCU and PSAIL! We accept both ALA and OCLC requests (OPV). We charge what you charge. Please contact us if you have questions at or 253-535-7508.