Our students often learn best by "doing", so whenever possible, we will seek to have them take the lead in acting on their desires and concerns. It is important that the right amount of support (from family and PLU) is available as they meet the many challenges that come with university life.
A few areas of potential challenge:
Please encourage your son or daughter to communicate directly with his or her roommate – before issues arise. When they do arise, this is also the recommended first step. If assistance is needed, your son or daughter should first talk with his or her student Resident Assistant (RA). RAs are trained to assist with conflict and may be able to coach or mediate. If not, the RA will certainly refer the situation on to his or her supervisor, a Resident Director (RD). The RD, a full-time professional staff member, is most often a parent's first contact for questions about roommate concerns.
Room or Residence Hall Changes
Resident Directors approve and coordinate all room changes within the same building and are a first step when seeking to switch halls. If your student has a special need that warrants accommodations, he/she should contact Resident Life for more information regarding special needs housing.
Please talk with your student about university policies. Our policies are generally designed to a) follow relevant laws and b) encourage a positive learning community for all. As a parent, you will not be notified of your student’s policy violations. The full Code of Conduct is available on line in the PLU Student Handbook.
Facilities and Maintenance
The quality of your student’s living environment is of the utmost concern to us. Students should report maintenance concerns to their RA who will then submit a service request. Resident Directors monitor the maintenance needs within their halls.