PLU Help Desk
ePass Accounts

ePass Accounts

ePass accounts are made available to every student, faculty, and staff member associated with the University. Your ePass account allows you access to email, the Sakai Learning Management system, library databases, and other PLU resources. Other system accounts for administrative systems may be obtained by faculty and staff members only. For more information on administrative system accounts, contact

Activate Your ePass

To activate your ePass account, you must first go to  You will be asked to agree to abide by the PLU Computer Use Policy and fill out some information about yourself.  It will then generate a username for you and have you create a password for the account. Once completed, all accounts linked with your ePass should be active and available for use within one hour.

Change Your Password

To change your ePass password, you'll need your current password and a new password. For more details about passwords, visit the Password Changes page. To change your password, go to

Reset Your Forgotten Password

If you've forgotten your ePass password, you can reset it at To do this you will need your: 

Set or Change your ePass Security Questions

To be able to reset a password, you'll need to have set up security questions at

Request a Departmental or Organization Account

If you need an email account for your department, club, or organization, use this request form or fill out an online request at The same form can be used for resetting an account password.