PLU Counseling, Health & Wellness Services

PLU Counseling, Health & Wellness Services (CHWS) provides integrated medical, mental health, and wellness care to enable optimal student overall well-being.

Health Center changes - EFFECTIVE August 17, 2020

In order to mitigate the potential spread of COVID-19, the Health Center will be functioning under the following schedule and with altered services, from August 17, 2020 through late May 2021. These services may be altered due to changes in the level of county and campus COVID-19 transmission and infection.

Open for phone visits and limited in-person visits Monday through Friday, from 8 AM to 5 PM, closed for lunch from 12-1

We will be providing a mixture of phone visits and certain on-site face-to-face and nurse-only visits. We are expecting to provide virtual visits with Zoom for Health starting in early September. At the moment, all appointments will be scheduled by phone (253-535-7337) You may no longer walk into the clinic to schedule an appointment. If you are concerned about any illness symptoms, please call to speak with a provider. This allows us to triage our patients and keep the clinic safe for staff, and patients scheduled for non-illness appointments.

All patients are required to wear a mask upon arriving in the Health Center (unless you have a specific health problem that makes wearing a mask difficult). The seating in our waiting room is limited to 3 patients. Only scheduled patients will be allowed to remain in the waiting room. This further reduces the risk of asymptomatic transmission of COVID-19.

In early September, we will have the capacity to do on-site, rapid COVID-19 testing for students who are experiencing symptoms consistent with the virus. We may on occasion need to send a confirmatory test to our lab affiliate, Quest Labs; these tests can be offset by the Cares Act if insurance information can be provided to Quest, or the Wellness Access Plan if insurance information is unavailable. The rapid tests will also be available to individuals identified by the Health Dept as close contacts of a positive case. Asymptomatic surveillance testing will be offered through the fall, a service of  Pierce County Emergency Management.  

Routine care, such as sports physicals, travel consults, routine bloodwork, and pap smears, is being postponed until further notice. We will continue STD testing, contraception consults and sexual healthcare for men and women, and injury care. Refills will be done electronically, or in the clinic if you receive them from us. Please allow 72 hours for refills to be completed. 

Outside of normal clinic hours, we strongly encourage you to use Lute TeleHealth for urgent concerns. Additionally, the MultiCare nurse consulting line is available by calling 253-792-6410. Additional medical resources are available elsewhere on our website and on the PLU Coronavirus webpage.

Counseling Center changes

Welcome to the PLU Counseling Center

The PLU Counseling Center recognizes that the Fall 2020 semester is a challenging and transitional time.  We continue to offer a variety of services for students during the global coronavirus response and are following health guidelines set by the university, the Center for Disease Control, and the Washington State Governor.

We are limiting in-person contact as much as possible to help prevent contagion while still providing necessary support for students.  Our staff is prepared to support students in a variety of ways through virtual connection.

If you are in crisis and need to talk to a professional immediately, our crisis line (253) 535-7075 is available 24/7. 

If you wish to talk to someone urgently, though not an emergent need, we have Talk Now appointments through Lute TeleHealth (  Talk Now appointments are similar to the Counseling Center’s previous Walk-In sessions, offered during non-COVID times.  Lute TeleHealth also provides a scheduled appointment option where you may see the same licensed counselor for up to twelve sessions.

Services by PLU counselors will be available for students remaining in the State of Washington, per Washington State licensing regulations.  The PLU Counseling Center professionals will meet virtually (via confidential Zoom) for up to 6-8 sessions after an initial treatment planning appointment.  These video-based (not campus-based) sessions are solution-focused, short-term counseling geared towards direct and active intervention to help students achieve specific goals.

Students may have access to additional services, currently in development, including: workshops, online webinars, group meetings.  Self-help apps, websites, and books are also available on our Resources website.

To set up an appointment with a PLU Counseling Center counselor, please contact our Clinic Coordinator at 253-535-7206 (press 2) or email ( during business hours, 8:00am-12:00pm and 1:00pm-5:00pm, Monday through Friday.  We are answering phones remotely, as well as checking and returning messages as needed.

NOTE:  If you are attending classes while out-of-state or are having scheduling difficulty, please use our Lute Telehealth services to be connected to a new counselor or to seek consultation.

Lute Telehealth provides easy access to mental health services online or by telephone via on-demand and scheduled appointments.  We encourage you to connect with this service as it fits for you.  Listen to yourself and reach out when you need to – this includes if you are unable to reach your ongoing counselor in the interval that might work best for you.

Click below and use the menu list to learn more about our mission and services.

After Hours Resources

  • Lute Telehealth:  24/7 medical and mental health services, when it’s not an emergency but you need support – anytime, anywhere.
  • Urgent mental health support after business hours (including weekends and holidays), contact the Counseling Center Crisis Line at 253-535-7075.
  • Urgent medical advice after business hours, contact the MultiCare Consulting Nurse Line at 253-792-6410.

For additional community resources, visit Urgent/Emergency Resources.