Services & Requests

Listed below are some of the services and support provided by Instructional Technologies. Use the tabs at the top to access:

  • Topics – Topical listing of services; click the Topic to expand it
  • A-Z – Services listed alphabetically
  • Search – Enter one or more keywords

Make a Service Request


To get assistance with services we provide, click the button below to create a Help Desk ticket. You’ll need an active PLU ePass to create a ticket.

Classrooms, Labs, and Learning Technologies
Learning spaces and learning tools

Adobe Creative Cloud Software

253-535-7525 • helpdesk@plu.edu

Software for graphic design and audio/video editing.

Audio Recording

253-535-7509 • itech@plu.eduSupport info

Get audio recordings for campus events.

Audio Support

253-535-7509 • itech@plu.eduSupport info

Get audio support such as microphones and sound reinforcement for University meetings and events.

Classroom Technology Support

253-535-7509 • itech@plu.eduSupport info

Receive support using installed classroom technology.

Clickers (Audience Response Systems)

253-535-7509 • itech@plu.eduSupport info

Poll students or audience in real time during classes or events.

Clickers (Sakai Integration)

253-535-7525 • sakai@plu.eduSupport info

Import Turning Technologies clicker response sessions into Sakai courses.

Consultations

253-535-7509 • itech@plu.eduSupport info

Consultations about digital media projects or technology used in teaching and learning.

Design Lab

253-535-7509 • itech@plu.eduSupport info

Computer lab outfitted with iMacs and Adobe Suite software.

Digital Signage

253-535-7509 • itech@plu.eduSupport info

Get support for digital signage installation and operation.

Equipment Checkout

253-535-7509 • itech@plu.eduSupport info

Checkout digital media equipment at the Instructional Technologies desk.

Equipment Delivery

253-535-7509 • itech@plu.eduSupport info

Request delivery of equipment for events and academic classes.

Event Audio Support

253-535-7509 • itech@plu.eduSupport info

Get audio support for campus events

Event Media Support

253-535-7509 • itech@plu.eduSupport info

Display media content on projectors installed around campus.

Google Hangouts

253-535-7509 • itech@plu.eduSupport info

Chat by text, voice, and video with other Google Suite users.

Google Sites

253-535-7509 • itech@plu.eduWeb siteSupport info

Easy tool for creation of a web site or digital portfolio.

Grademaster Scanner

253-535-7509 • itech@plu.eduSupport info

Grade tests taken on grademaster answer sheets.

Instructional Technologies Desk

253-535-7509 • itech@plu.eduSupport info

Get help with instructional technologies, classroom technology, and technical support for your events.

Lab Assistance

253-535-7509 • itech@plu.eduSupport info

Get expert technical assistance in computer labs with your technology projects.

Lamination

253-535-7509 • itech@plu.edu

Get your flat materials laminated.

Learning Spaces

253-535-7509 • itech@plu.eduWeb site

Browse classrooms and meeting rooms across campus for reviewing classrom equipment, resources, and photos.

Library Studio

253-535-7509 • itech@plu.eduSupport info

Create digital media projects such as photography, video, and audio recordings.

Live Video Production

253-535-7509 • itech@plu.eduSupport info

Single or multi-camera video production to capture events and provide live images to large projection screens.

Sakai Learning Management System

253-535-7525 • sakai@plu.eduWeb siteSupport info

PLU's learning management system.

Software Troubleshooting - Digital Media

253-535-7509 • itech@plu.edu

Digital media software troubleshooting and support.

Streaming

253-535-7509 • lutecast@plu.eduWeb siteSupport info

Stream your event live online.

Turnitin Originality Checking

253-535-7509 • itech@plu.eduSupport info

Web service available via Sakai for reviewing written work for originality. Web service is accessed through Sakai Assisgmnents tool.

Video Recording

253-535-7509 • itech@plu.eduSupport info

Video recording for campus events.

Wiegand Sound Labs

253-535-7509 • itech@plu.eduSupport info

Record and mix audio with advanced-level hardware and software.

Workshops

253-535-7509 • itech@plu.eduSupport info

Technology workshops on a variety of software and topics.

Workshops - Course Integrated

253-535-7509 • itech@plu.eduSupport info

Customized, classroom-focused technology workshops for classes, departments, or groups.

Computers and Software
Computer hardware, software, purchasing, and maintenance

Adobe Creative Cloud Software

253-535-7525 • helpdesk@plu.edu

Software for graphic design and audio/video editing.

Sakai Learning Management System

253-535-7525 • sakai@plu.eduWeb siteSupport info

PLU's learning management system.

Software Troubleshooting - Digital Media

253-535-7509 • itech@plu.edu

Digital media software troubleshooting and support.

Streaming

253-535-7509 • lutecast@plu.eduWeb siteSupport info

Stream your event live online.

Video Recording

253-535-7509 • itech@plu.eduSupport info

Video recording for campus events.

Wiegand Sound Labs

253-535-7509 • itech@plu.eduSupport info

Record and mix audio with advanced-level hardware and software.

Workshops

253-535-7509 • itech@plu.eduSupport info

Technology workshops on a variety of software and topics.

Workshops - Course Integrated

253-535-7509 • itech@plu.eduSupport info

Customized, classroom-focused technology workshops for classes, departments, or groups.

Training and Workshops
Technology learning opportunities

Workshops

253-535-7509 • itech@plu.eduSupport info

Technology workshops on a variety of software and topics.

Web Services
Web site creation and maintenance, PLU search and online directory

DSpace

253-535-7525 • dspace@plu.eduWeb site

View and search PLU digital repository.

Online Search and Directory

253-535-7525 • itechweb@plu.eduWeb site

Search the PLU website and directory.

Online Voting

253-535-7525 • helpdesk@plu.eduWeb site

Conduct PLU voting and elections online.

Workshops

253-535-7509 • itech@plu.eduSupport info

Technology workshops on a variety of software and topics.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
A

Adobe Creative Cloud Software

253-535-7525 • helpdesk@plu.edu

Software for graphic design and audio/video editing.

Audio Recording

253-535-7509 • itech@plu.eduSupport info

Get audio recordings for campus events.

Audio Support

253-535-7509 • itech@plu.eduSupport info

Get audio support such as microphones and sound reinforcement for University meetings and events.

C

Classroom Technology Support

253-535-7509 • itech@plu.eduSupport info

Receive support using installed classroom technology.

Clickers (Audience Response Systems)

253-535-7509 • itech@plu.eduSupport info

Poll students or audience in real time during classes or events.

Clickers (Sakai Integration)

253-535-7525 • sakai@plu.eduSupport info

Import Turning Technologies clicker response sessions into Sakai courses.

Consultations

253-535-7509 • itech@plu.eduSupport info

Consultations about digital media projects or technology used in teaching and learning.

D

Design Lab

253-535-7509 • itech@plu.eduSupport info

Computer lab outfitted with iMacs and Adobe Suite software.

Digital Signage

253-535-7509 • itech@plu.eduSupport info

Get support for digital signage installation and operation.

DSpace

253-535-7525 • dspace@plu.eduWeb site

View and search PLU digital repository.

E

Equipment Checkout

253-535-7509 • itech@plu.eduSupport info

Checkout digital media equipment at the Instructional Technologies desk.

Equipment Delivery

253-535-7509 • itech@plu.eduSupport info

Request delivery of equipment for events and academic classes.

Event Audio Support

253-535-7509 • itech@plu.eduSupport info

Get audio support for campus events

Event Media Support

253-535-7509 • itech@plu.eduSupport info

Display media content on projectors installed around campus.

G

Google Hangouts

253-535-7509 • itech@plu.eduSupport info

Chat by text, voice, and video with other Google Suite users.

Google Sites

253-535-7509 • itech@plu.eduWeb siteSupport info

Easy tool for creation of a web site or digital portfolio.

Grademaster Scanner

253-535-7509 • itech@plu.eduSupport info

Grade tests taken on grademaster answer sheets.

I

Instructional Technologies Desk

253-535-7509 • itech@plu.eduSupport info

Get help with instructional technologies, classroom technology, and technical support for your events.

L

Lab Assistance

253-535-7509 • itech@plu.eduSupport info

Get expert technical assistance in computer labs with your technology projects.

Lamination

253-535-7509 • itech@plu.edu

Get your flat materials laminated.

Learning Spaces

253-535-7509 • itech@plu.eduWeb site

Browse classrooms and meeting rooms across campus for reviewing classrom equipment, resources, and photos.

Library Studio

253-535-7509 • itech@plu.eduSupport info

Create digital media projects such as photography, video, and audio recordings.

Live Video Production

253-535-7509 • itech@plu.eduSupport info

Single or multi-camera video production to capture events and provide live images to large projection screens.

O

Online Search and Directory

253-535-7525 • itechweb@plu.eduWeb site

Search the PLU website and directory.

Online Voting

253-535-7525 • helpdesk@plu.eduWeb site

Conduct PLU voting and elections online.

S

Sakai Learning Management System

253-535-7525 • sakai@plu.eduWeb siteSupport info

PLU's learning management system.

Software Troubleshooting - Digital Media

253-535-7509 • itech@plu.edu

Digital media software troubleshooting and support.

Streaming

253-535-7509 • lutecast@plu.eduWeb siteSupport info

Stream your event live online.

T

Turnitin Originality Checking

253-535-7509 • itech@plu.eduSupport info

Web service available via Sakai for reviewing written work for originality. Web service is accessed through Sakai Assisgmnents tool.

V

Video Recording

253-535-7509 • itech@plu.eduSupport info

Video recording for campus events.

W

Wiegand Sound Labs

253-535-7509 • itech@plu.eduSupport info

Record and mix audio with advanced-level hardware and software.

Workshops

253-535-7509 • itech@plu.eduSupport info

Technology workshops on a variety of software and topics.

Workshops - Course Integrated

253-535-7509 • itech@plu.eduSupport info

Customized, classroom-focused technology workshops for classes, departments, or groups.

Search Results

No search has been performed

Adobe Creative Cloud Software

253-535-7525 • helpdesk@plu.edu

Software for graphic design and audio/video editing.

Audio Recording

253-535-7509 • itech@plu.eduSupport info

Get audio recordings for campus events.

Audio Support

253-535-7509 • itech@plu.eduSupport info

Get audio support such as microphones and sound reinforcement for University meetings and events.

Classroom Technology Support

253-535-7509 • itech@plu.eduSupport info

Receive support using installed classroom technology.

Clickers (Audience Response Systems)

253-535-7509 • itech@plu.eduSupport info

Poll students or audience in real time during classes or events.

Clickers (Sakai Integration)

253-535-7525 • sakai@plu.eduSupport info

Import Turning Technologies clicker response sessions into Sakai courses.

Consultations

253-535-7509 • itech@plu.eduSupport info

Consultations about digital media projects or technology used in teaching and learning.

Design Lab

253-535-7509 • itech@plu.eduSupport info

Computer lab outfitted with iMacs and Adobe Suite software.

Digital Signage

253-535-7509 • itech@plu.eduSupport info

Get support for digital signage installation and operation.

DSpace

253-535-7525 • dspace@plu.eduWeb site

View and search PLU digital repository.

Equipment Checkout

253-535-7509 • itech@plu.eduSupport info

Checkout digital media equipment at the Instructional Technologies desk.

Equipment Delivery

253-535-7509 • itech@plu.eduSupport info

Request delivery of equipment for events and academic classes.

Event Audio Support

253-535-7509 • itech@plu.eduSupport info

Get audio support for campus events

Event Media Support

253-535-7509 • itech@plu.eduSupport info

Display media content on projectors installed around campus.

Google Hangouts

253-535-7509 • itech@plu.eduSupport info

Chat by text, voice, and video with other Google Suite users.

Google Sites

253-535-7509 • itech@plu.eduWeb siteSupport info

Easy tool for creation of a web site or digital portfolio.

Grademaster Scanner

253-535-7509 • itech@plu.eduSupport info

Grade tests taken on grademaster answer sheets.

Instructional Technologies Desk

253-535-7509 • itech@plu.eduSupport info

Get help with instructional technologies, classroom technology, and technical support for your events.

Lab Assistance

253-535-7509 • itech@plu.eduSupport info

Get expert technical assistance in computer labs with your technology projects.

Lamination

253-535-7509 • itech@plu.edu

Get your flat materials laminated.

Learning Spaces

253-535-7509 • itech@plu.eduWeb site

Browse classrooms and meeting rooms across campus for reviewing classrom equipment, resources, and photos.

Library Studio

253-535-7509 • itech@plu.eduSupport info

Create digital media projects such as photography, video, and audio recordings.

Live Video Production

253-535-7509 • itech@plu.eduSupport info

Single or multi-camera video production to capture events and provide live images to large projection screens.

Online Search and Directory

253-535-7525 • itechweb@plu.eduWeb site

Search the PLU website and directory.

Online Voting

253-535-7525 • helpdesk@plu.eduWeb site

Conduct PLU voting and elections online.

Sakai Learning Management System

253-535-7525 • sakai@plu.eduWeb siteSupport info

PLU's learning management system.

Software Troubleshooting - Digital Media

253-535-7509 • itech@plu.edu

Digital media software troubleshooting and support.

Streaming

253-535-7509 • lutecast@plu.eduWeb siteSupport info

Stream your event live online.

Turnitin Originality Checking

253-535-7509 • itech@plu.eduSupport info

Web service available via Sakai for reviewing written work for originality. Web service is accessed through Sakai Assisgmnents tool.

Video Recording

253-535-7509 • itech@plu.eduSupport info

Video recording for campus events.

Wiegand Sound Labs

253-535-7509 • itech@plu.eduSupport info

Record and mix audio with advanced-level hardware and software.

Workshops

253-535-7509 • itech@plu.eduSupport info

Technology workshops on a variety of software and topics.

Workshops - Course Integrated

253-535-7509 • itech@plu.eduSupport info

Customized, classroom-focused technology workshops for classes, departments, or groups.

Making a Service Request

Need help with your question or problem? You can get help a number of ways:

  • Online – You can create an online service request and track the status of your request online. Log in to the PLU Help Desk at http://helpdesk.plu.edu with your PLU ePass username and password and follow the instructions to create a request. For more information about using the online Service Request system visit Getting Started with Service Requests.
  • Email –  Email itech@plu.edu. Staff will respond as soon as possible.
  • Phone – Call 253-535-7509 to reach the Instructional Technologies service desk. Staff will either help you directly or assess your request and route you someone who can help you best.
  • In Person – Stop by the Instructional Technologies service desk on the first floor of the Library. It’s just to the left as you come in the front doors of the building.

You can expect that we’ll respond to your requests as soon as possible and keep you informed about the status of your request.