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Support and Contacts

Student Support and Contacts

There are many resources available for students taking online and blended courses at PLU.
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online@plu.edu
Questions about whether online learning is right for you? Need more information about the experience of taking blended courses? Not sure where start?

 

Send us an email!

Information & Technology Services Help Desk

Help Desk
The PLU Help Desk provides support for university-owned technology and services, such as Sakai, PLU e-mail, network connections, and ePass.  Their website has helpful FAQs and on-demand tutorials, in addition to personal support via phone or email.  If you’re on campus, you can also drop by their location on the first floor of the Library.

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Instructional Technologies
Students in blended classes with portions on-campus at PLU can take advantages of the equipment and training resources provided by Instructional Technologies.  Need a piece of equipment to create or appropriately present a project in class?  Interested in improving your skills in Sakai, Office, or Google Apps?  Instructional Technologies has you covered.

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Continuing Education
Through its three divisions – Continuing Education, the Center for Continued Nursing Learning, and Partnerships and Professional Development – Continuing Education offers a variety of online and blended options for professionals across industries to improve their skills and meet certification requirements.  They also provide assistance with technology and systems used in continuing education classes, but fall outside the standard university services.

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Student Advising
Academic advisors are available to help PLU undergraduate degree-seeking students figure out where online classes can make the biggest impact on their program completion and graduation.

Student Support Pathfinder

Student Support Pathfinder
Still not sure where to start with your question?  Follow the Student Support Pathfinder workflow!