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      The Pacific Lutheran University logo The Pacific Lutheran University logo

      How To Videos (New!)

      • Office of Student Financial Services
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      Contact Information

      Office of Student Financial Services

      Phone: 253-535-7161

      Fax: 253-535-8406

      Email: sfs@plu.edu

      Hauge Adm Bldg, Rm 102
      Pacific Lutheran University
      Tacoma, WA 98447

      Zoom and Live Chat

      Click here for links and hours of availability.

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      How To Videos for SFS

      Below are links to short videos containing step-by-step explanations to commonly asked questions about billing and financial aid. As we create more videos, we will be posting them here, so check back regularly. Please let us know if there is a particular question or topic you would like addressed by emailing sfs@plu.edu.

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      • How do I apply for financial aid at PLU?
      • How do I submit documents to the SFS secure portal?
      • How do I view my financial aid award on Banner?
      • Can I appeal for more financial aid?
      • How do I read and understand my billing statement?
      • How do I add other recipients besides myself to the PLU e-billing statement?
      • How do I view my account balance on Banner?
      • How do I pay my bill?
      • How do I request a refund for my credit balance?
      • My FAFSA was selected for verification. How do I complete the process?
      • Can I submit my FAFSA on a mobile device?
      • I received an outside scholarship. What steps do I take so that it gets processed correctly?
      • Will PLU match an outside scholarship from my church?
      • Does PLU match Dollars for Scholars?
      • How do I contact the Office of Student Financial Services?
      • How do I complete and submit the Student Directive for State Aid?
      • How do I apply for a Federal Stafford Loan?
      • What is the Parent PLUS Loan and how does my parent apply for it?
      • What is Work-Study and how do I access those funds?
      • How do I get my 1098-T?

      Contact Information

      Office of Student Financial Services

      Phone: 253-535-7161

      Fax: 253-535-8406

      Email: sfs@plu.edu

      Hauge Adm Bldg, Rm 102
      Pacific Lutheran University
      Tacoma, WA 98447

      Zoom and Live Chat

      Click here for links and hours of availability.

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