Wordpress General FAQ's
Who do I report a broken link to?
Julie Winters(Web Support Coordinator)
Email: winterjl@plu.edu
What happened? Everything is blank where I usually edit the elements on the page?
The “WPBakery Page Builder” box sometimes gets accidentally dragged and dropped all the way to the very bottom of the right hand column of elements. You just have to drag it back to the middle column of the page.
Wordpress Document and Form FAQ's
How do I upload a document?
Please refer to this page
Where is the url for the document I uploaded?
All documents after they are uploaded are stored in Media. Here is an example.
If you are trying to access the URL to hyperlink into a paragraph, go to your media library and select the document you wish to use.
Then copy the URL.
To learn how to paste a URL into a paragraph, please go here
How do I permanently delete a document?
To permanently delete a document from the website (and from search engines), you would go to Media, find the document and delete it from there. Deleting a document from Documents and Forms doesn’t permanently delete it.
Wordpress Element FAQ's
Where are the elements?
Go to the page you wish to edit. If the top-left button says “Backend Editor”, click it so it says “Classic Mode”
The elements can be found by pressing the ‘+’ button on the page you are editing.
or if it is an empty page:
How do I add a hyperlink to some words in a paragraph?
To add a link to the text, highlight the text, and hit the link button to insert the link. Then enter the link into the bar that pops up, click apply and publish/update.
How do I add a video to a page?
Add the video player element to your page. Click here for more information on the element.
Note: you can only use videos from Youtube or Vimeo.
Wordpress Media FAQ's
How do I upload a photo?
Please refer to this page
How do I permanently delete a document?
To permanently delete a document from the website (and from search engines), you would go to Media, find the document and delete it from there. Deleting a document from Documents and Forms doesn’t permanently delete it.
Wordpress Page FAQ's
How do I create a new page in wordpress?
Please refer to this page
I created a page, how come it's not showing on the left navigation?
To make a page visible on the sidebar, you have to add the page to the main menu of your site. Here you can see a more thorough explanation on how to accomplish this.
How do I make a page URL shorter?
To shorten your URL you have to request a redirect or alias. A redirect will create a shorter link and point it to the long link you would like to replace. This effectively shortens the URL. Here is the form to request a redirect.
Wordpress Staff FAQ's
How do I take out a staff member?
To remove a staff member, go to the staff section of your WordPress dashboard.
Once you are there, hover over the staff member you want to remove and hit the trash button underneath their name.
How do I add a staff member?
Please refer to this page
Formstack FAQ's
How can I share the submissions with another person or department?
There are two ways to share the submissions.
- Go to the submissions section and click on Sharing. A dropdown will open, click on Everything, Done. This will generate a blue Share Link that you can share with another person or department without having to share your password.
- This one is a bit more complicated. Since we use google email, we can integrate Formstack with google sheets and/or google drive. Then you can share your sheet with another person or department. Get a hold of Julie Winters if you would like to learn this technique.
Localist FAQ's
How can I feature an event on the Campus Calendar?
Email Julie Winters or Chris Albert.