Frequently Asked Questions Anti-Virus – Includes FAQs on viruses and the anti-virus software requirement and policies. Email – FAQs on your PLU email account. ePass – FAQs on your PLU ePass account for accessing PLU online resources. Sakai Learning Management System – Includes common FAQs for the Sakai system. Need Help?Use the online Help Desk service request system. You’ll need an active PLU ePass to log in.